ADP Streamline vs Gusto comparison

ADP and Gusto are both solutions in the Benefits Administration category. ADP is ranked #13 with an average rating of 9.0, while Gusto is ranked #11 with an average rating of 9.0. ADP holds a 1.0% mindshare in BA, compared to Gusto’s 1.0% mindshare. Additionally, 100% of ADP users are willing to recommend the solution, compared to 80% of Gusto users who would recommend it.

ADP Streamline

Read 7 ADP Streamline reviews

602 Views
217 Comparison Views

100% willing to recommend

Gusto

Read 4 Gusto reviews

316 Views
253 Comparison Views

80% willing to recommend

ADP Streamline

Gusto

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ADP Streamline and Gusto based on real PeerSpot user reviews.

Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ADP Streamline vs. Gusto Report (Updated: July 2025).

Buyer's Guide

ADP Streamline vs. Gusto

July 2025

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Helped 865,484 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ADP Streamline

Ranking in Benefits Administration

13th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Global Payroll (4th)

Gusto

Ranking in Benefits Administration

11th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Talent Management (16th)

Mindshare comparison

As of August 2025, in the Benefits Administration category, the mindshare of ADP Streamline is 1.0%, up from 0.7% compared to the previous year. The mindshare of Gusto is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Benefits Administration

Featured Reviews

Abdul-Rauf

Manager Payroll Services & Operations at Meshsol Technologies

Simplifies payroll processing and reduces the need for extensive marketing efforts while providing scalability, compliance, and excellent stability

I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.

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Mimi Evans

Owner/Operator at Fearless Bookkeeping Services LLC

Simple to use solution that offers a lot; gives employees the option to get cash advances

I think it's great that it syncs with QuickBooks Online and any payroll software that syncs with QuickBooks Online is great. My issue with their syncing was that every single account for a deduction went to a liability account, but not a lot of businesses run that way. As of September, they did not have the ability for me to put an employee's deduction for benefits in anything but a liability account; which made it not difficult, but added a manual step to the syncing of the entering of our payroll between Gusto and QuickBooks Online. I would also like for the tech support to be more responsive. Gusto also advertises their health benefits, but they don't do a good job of explaining why it's a better option to go through them. I think there's more communication that could be done on that. I also think that there are some HR benefits that they could be offering to these lower plans, without having to go to the Premium Plan. I think that that's something that they should consider in the future.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company."

"The most valuable feature was that everything was in one system."

"I like the reporting feature as it allows me to generate reports independently without relying on a payroll consultant."

"They are very strong in terms of having a central regional system. A regional person can see and monitor the calendar for each different country."

"I appreciated the templates that they offered for new hires and onboarding."

"Gusto is a really good payroll solution for small businesses."

"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."

Cons

"I think there is a need for a deeper level of comprehension."

"Having more clear guidance on design and training would be beneficial."

"They could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple."

"The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems."

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."

"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."

Pricing and Cost Advice

"Our company had a standardized pricing model based on the number of employees."

"The amount we pay is not low, and it is not high. It is average."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Insurance Company

13%

Computer Software Company

13%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ADP Streamline?

The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company.

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What needs improvement with ADP Streamline?

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What is your primary use case for ADP Streamline?

We used it for our payroll processing needs. It was handled in-house, with data transmission occurring through the PPC tool.

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What needs improvement with Gusto?

I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.

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What advice do you have for others considering Gusto?

I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...

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What is your primary use case for Gusto?

Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.

See all answers

Comparisons

ADP GlobalView Payroll vs ADP Streamline

Compared 63% of the time

UKG vs ADP Streamline

Compared 28% of the time

ADP Workforce Now vs ADP Streamline

Compared 9% of the time

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Namely vs Gusto

Compared 50% of the time

isolved vs Gusto

Compared 50% of the time

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Also Known As

No data available

ZenPayroll

Overview

ADP Streamline provides a simple, consistent set of processes and tools for managing your multi-country payroll and human resources administration. You benefit from ADP's knowledge of local requirements and access to local resources. By using an outsourced service model you can focus on running your company as efficiently as possible, right from your headquarters. ADP Streamline also connects with ADP GlobalView for a complete global Human Capital Management solution.

ADP

Gusto provides payroll, benefits and HR to modern companies, by handling payments to employees and contractors and also electronically handling the paperwork necessary to help companies comply with tax, labor, and immigration laws.

Gusto

Sample Customers

Lenovo, ConvaTec, Syngenta, Brady Corporation, Covidien, TomTom

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN

Buyer's Guide

ADP Streamline vs. Gusto

July 2025

Free Report: ADP Streamline vs. Gusto

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We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.