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Adobe Experience Manager (AEM) Forms vs IBM BPM vs OpenText Communications comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Customer Communications Management (CCM) Market Share Distribution
ProductMarket Share (%)
Adobe Experience Manager (AEM) Forms5.7%
Quadient Inspire20.7%
OpenText Communications18.9%
Other54.7%
Customer Communications Management (CCM)
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM BPM6.1%
Camunda16.5%
SAP Signavio Process Manager6.7%
Other70.7%
Business Process Management (BPM)
Customer Communications Management (CCM) Market Share Distribution
ProductMarket Share (%)
OpenText Communications18.9%
Quadient Inspire20.7%
Smart Communications10.3%
Other50.10000000000001%
Customer Communications Management (CCM)
 

Featured Reviews

it_user692313 - PeerSpot reviewer
Its flexibility and customization ability. Ease of initial setup and complete set of features to support digital marketing initiatives.
Start small and plan your first set of objectives clearly, leaving all the “nice-to-haves” for a later phase. Starting this way will help companies get a sample of the benefits, and get familiar with the tool in general. After the first phase, they may find things that they thought they wanted are not really required or can be achieved in a better, more efficient way in the AEM world. Another useful suggestion is to avoid trying to recreate your current solution using AEM; rather, try to look for new and different ways to achieve the same results that take advantage of AEM’s features.
Ateeq Rehman - PeerSpot reviewer
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Government
10%
Insurance Company
8%
Computer Software Company
8%
Financial Services Firm
28%
Computer Software Company
11%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
23%
Computer Software Company
14%
Insurance Company
11%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise71
No data available
 

Questions from the Community

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Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user inter...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
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Also Known As

Adobe LiveCycle
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
HP Exstream, Exstream, OpenText Communications Center Enterprise (CCE)
 

Overview

 

Sample Customers

State of Illinois, Department of Human Services
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Merrill Lynch, Northshore Credit, Humana, Aviva Insurance, Penn National, Unum, RDS Group, Denver Water, E.On, Powergrid International Whitepaper