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Acquia Digital Experience Platform (DXP) vs Crownpeak Digital Experience Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acquia Digital Experience P...
Ranking in Digital Experience Platforms (DXP)
4th
Average Rating
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Crownpeak Digital Experienc...
Ranking in Digital Experience Platforms (DXP)
16th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Digital Experience Platforms (DXP) category, the mindshare of Acquia Digital Experience Platform (DXP) is 2.4%, up from 0.5% compared to the previous year. The mindshare of Crownpeak Digital Experience Management is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP) Mindshare Distribution
ProductMindshare (%)
Acquia Digital Experience Platform (DXP)2.4%
Crownpeak Digital Experience Management1.2%
Other96.4%
Digital Experience Platforms (DXP)
 

Featured Reviews

reviewer2813307 - PeerSpot reviewer
Senior Developer
Hosting complex global sites has ensured reliable 24x7 delivery for worldwide audiences
The support usually worked quite well, but the problem that led us to shift to another platform was also in support, as the quality of service degraded at some point, which became a bit of a problem. Initially, we received really good support in various cases, but it became unsatisfying when we couldn't find clues on particular issues, repeating multiple times. That was the reason to move away at some point, or at least one of the reasons. Our customer project had to be moved from Acquia Cloud to another service, which was dictated by multiple reasons, with one being the price and another being a degrading quality of service. I wish that this quality wasn't falling down and that we would continue the partnership. I am talking mostly about Acquia Cloud and I am not quite sure if it overlaps with Acquia Digital Experience Platform (DXP) because when I see what is mentioned as DXP on Acquia's website, it seems to be a bit different kind of thing, reminding more of no-code, low-code solutions. For Drupal, I believe it is one of the best solutions you may have if you have a considerable contract with Acquia and you agree on the price.
Linnea Bak - PeerSpot reviewer
Seo Consultant at comspace GmbH & Co. KG
Platform has empowered customized, accessible multi-site experiences and supports versatile rollouts
I have found complete customization and very good integration with other systems on the periphery to be the most valuable and useful features of Crownpeak Digital Experience Management. Crownpeak Digital Experience Management's headless CMS architecture is extremely versatile, and we can really do anything with it, with no limitations. The compliance tools of Crownpeak Digital Experience Management include accessibility compliance tools and SEO features, and I would say the accessibility is pretty good. It is also completely customizable to the individual website, helping to configure out-of-the-box automatic checks adjusted to the specific programming on your website, going beyond what you might expect from a browser extension.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Every user is almost like a mini administrator, which spoke well to how they were connected globally."
"Building pages using Site Studio components was very easy, and using Acquia Digital Experience Platform (DXP) for our website and project was really great."
"After migrating to DXP, the results were dramatic, including a 70-plus percent increase in conversion rate and a 30-plus percent increase in online booking revenue."
"One of the most valuable aspects is working with a recognized firm, which sometimes surpasses the commercial and marketing requirements for big customers."
"Acquia Digital Experience Platform (DXP) has positively impacted my organization primarily through its ease of use, making it easier to generate content and pages, especially from a marketing perspective, so entry-level people can access it and utilize it as well as advanced users, appealing to a range of people."
"Based on my experience with their services, Acquia Cloud that we have been using, or Acquia hosting, is next to a native solution for Drupal projects, making it probably one of the best hosting solutions available, even though it has its flaws and we eventually had to shift to another one."
"Content Hub provides a centralized way to manage content."
"Before using Acquia Digital Experience Platform (DXP), we might manage two projects a year, but now we can deliver four to five projects and provide more features for each client."
"Crownpeak Digital Experience Management's headless CMS architecture is extremely versatile, and we can really do anything with it, with no limitations."
 

Cons

"We faced loading issues, performance issues, and some kind of optimization issues on some pages."
"In terms of scalability, Acquia is not suitable for e-commerce; it's more suited for content publishing and marketing websites."
"The main improvement needed for Acquia Digital Experience Platform (DXP) is related to its complexity, as it is not that lightweight with a surfeit of features, requiring users to read up on all the myriad of features, and while it is a sophisticated enterprise product that necessitates that complexity, the learning curve can be a bit steep for less experienced users needing quick task completion."
"In terms of scalability, Acquia is not suitable for e-commerce; it's more suited for content publishing and marketing websites."
"Once the site was originally developed, it needed to be transferred onto Acquia, which was quite a task."
"One area where Acquia Digital Experience Platform (DXP) can be improved is the cost structure, as it's quite an expensive solution for what it is."
"One area for improvement is the way Acquia sizes their platform for customers, which can be quite ambiguous and often results in penalties after doing business."
"One of the improvements needed for Acquia Digital Experience Platform (DXP) involves platform sizing and pricing transparency, which is the most consistent complaint I have seen across various clients."
"Customer support is very responsive, but migration could use more work, although they are actually doing a lot with that right now to automate website migration."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Acquia Digital Experience Platform (DXP)?
My experience with pricing, setup cost, and licensing was pretty seamless. It was all clear, it was very transparent, and we signed up to a three-year deal.
What needs improvement with Acquia Digital Experience Platform (DXP)?
Acquia Digital Experience Platform (DXP) can be improved by enhancing their service and support capabilities and continuing to build partnerships with strategic solution providers.
What is your primary use case for Acquia Digital Experience Platform (DXP)?
My main use case for Acquia Digital Experience Platform (DXP) is to manage our public-facing global website at both Bio-Rad and a previous company.I use Acquia Digital Experience Platform (DXP) to ...
What needs improvement with Crownpeak Digital Experience Management?
Customer support is very responsive, but migration could use more work, although they are actually doing a lot with that right now to automate website migration. Migration is a new area, and of cou...
What is your primary use case for Crownpeak Digital Experience Management?
The usual use cases for Crownpeak Digital Experience Management that I work with mostly include enterprise websites, multi-site, and international roll-out, as well as personalization and accessibi...
What advice do you have for others considering Crownpeak Digital Experience Management?
I work with Crownpeak Digital Experience Management FirstSpirit SM CMS, and it is basically a DQM tool also. Regarding Crownpeak Digital Experience Management's visual workflow tools, I know they h...
 

Also Known As

No data available
Crownpeak DXM
 

Overview

 

Sample Customers

ABInBev, MARS, Bayer, and more.
Combined Insurance
Find out what your peers are saying about Adobe, Liferay, Sprinklr and others in Digital Experience Platforms (DXP). Updated: March 2026.
885,667 professionals have used our research since 2012.