SCOM and Cisco Provider Connectivity Assurance are prominent solutions in IT infrastructure monitoring and connectivity assurance. SCOM appears to have an edge in Microsoft environments due to its integration with Microsoft technologies, while Cisco Provider Connectivity Assurance is superior in network-focused capabilities.
Features: SCOM provides deep integration with Microsoft technologies, robust reporting, and the ability to create custom monitoring solutions through management packs. It supports monitoring Microsoft applications and both Windows and Unix systems. Cisco Provider Connectivity Assurance offers detailed insights into network performance, specializes in network health, and provides advanced connectivity assurance, making it ideal for organizations focused on network performance.
Room for Improvement: SCOM needs improvement in reducing alert volume and enhancing monitoring of non-Microsoft products. Its complex reporting capabilities require better documentation, and its dashboard features need modernization for better user experience. Cisco Provider Connectivity Assurance faces challenges with high cost and licensing, lacks integration with newer protocols, and could improve its user interface for a smoother experience.
Ease of Deployment and Customer Service: SCOM offers flexible deployment options across on-premises and hybrid cloud environments. Microsoft offers extensive support and community resources but with variable ratings. Cisco provides both on-premises and cloud deployment, with strong technical support, though it comes at a higher cost.
Pricing and ROI: SCOM is often cost-effective within the Microsoft System Center suite, appealing to existing Microsoft users, with ROI dependent on usage. Cisco Provider Connectivity Assurance has a higher price point justified by network performance insights, making it worthwhile for businesses prioritizing network integrity.
| Product | Market Share (%) |
|---|---|
| SCOM | 1.7% |
| Cisco Provider Connectivity Assurance | 0.8% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 6 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 22 |
| Large Enterprise | 54 |
Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.
Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.
What are the key features of Cisco Provider Connectivity Assurance?In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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