Cloudflare Reviews

Name: Cloudflare
Brand: Cloudflare
Rating: 4.3 (75 reviews)

Vendor: Cloudflare

4.3 out of 5

75 reviews
95% willing to recommend

1,875 followers

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What is Cloudflare?

Cloudflare is a highly-regarded Content Delivery Network (CDN) and a Distributed Denial-of-Service (DDoS) protection solution. The robust global connectivity cloud platform that is Cloudflare ensures users are able to connect to the Internet quickly, securely, and reliably. Cloudflare is one of the world's largest networks in the marketplace today. Using Cloudflare, businesses, educational entities, NGOs, vloggers, bloggers, and anyone else with an internet presence can experience more secure, faster websites and applications.

Get the Cloudflare Buyer's Guide and find out what your peers are saying about Cloudflare, Arbor DDoS, Imperva DDoS and more!

Cloudflare is the #1 ranked solution in top CDN solutions, #1 ranked solution in top Distributed Denial-of-Service (DDoS) Protection solutions, #1 ranked solution in top Managed DNS solutions, and #13 ranked solution in top Cloud Security Posture Management (CSPM) solutions. PeerSpot users give Cloudflare an average rating of 8.6 out of 10. Cloudflare is most commonly compared to Arbor DDoS: Cloudflare vs Arbor DDoS. Cloudflare is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 17% of all views.

Helped 849,963 peers since 2012

Featured Cloudflare reviews

Spencer Malmad

Owner at Tech Exchange

Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.

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M.A. Faisal

General Manager at bKash Limited

It would be beneficial for us if Cloudflare could offer a scrubbing solution. This would involve taking a snapshot of my website and keeping it live during a DDoS attack, ensuring uninterrupted service for our users. DDoS attacks are typically short in duration, and having Cloudflare maintain the site's availability from its secure network would enhance the overall user experience. I would appreciate it if Cloudflare could consider implementing this feature. Many organizations already utilize similar capabilities in their CDN platforms, where a static snapshot of the web page is displayed during DDoS attacks. In terms of features, Cloudflare needs to enhance its resilience and stay more focused on adopting new technologies. For instance, solutions like F5 XC Box, Access Solution, and Distributed Cloud Solution have impressive features, and Cloudflare should strive to match and exceed those capabilities. There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features. Cloudflare should prioritize enhancements in areas such as behavioral DDoS and protection against SQL injection attacks, considering the prevalent trend of public exposure to the internet for business reasons. Overall, Cloudflare needs to invest more in advancing its feature set.

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Carlos Alam Hernandez Baruch

Engineer at SITMEXICO

It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.

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Cloudflare mindshare

Product category:

As of May 2025, the mindshare of Cloudflare in the Distributed Denial-of-Service (DDoS) Protection category stands at 19.6%, up from 19.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Distributed Denial-of-Service (DDoS) Protection

PeerResearch reports based on Cloudflare reviews

Type	Title	Date
Category	Distributed Denial-of-Service (DDoS) Protection	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	Cloudflare vs Radware DDoS Protection Service	May 1, 2025	Download
Comparison	Cloudflare vs Arbor DDoS	May 1, 2025	Download
Comparison	Cloudflare vs Akamai App and API Protector	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Arbor DDoS	4.3	13.9%	94%	52 interviews Add to research
Imperva DDoS	4.3	6.5%	94%	77 interviews Add to research

Valuable Features

The most valuable features of Cloudflare include caching, which improves speed and reduces load, DDoS protection for security, and robust DNS management with easy setup. Users find its CDN enhances performance by efficiently distributing content globally. Security features such as web application firewalls and encryption provide additional protection. The intuitive interface and customizable page rules add to ease of use, while free SSL certificates and integration flexibility offer cost-effective benefits.

"Cloudflare consolidates various capabilities into one product, streamlining processes."
"It is a fast and secure DNS."
"It is a fast and secure DNS."

Room for Improvement

Cloudflare users suggest improvements in analytics, threat insights, CDN speed, API openness, and user documentation. Technical support is sometimes inadequate. Users express dissatisfaction with DNS management, multiple user setups, non-www redirection, and mid-tier pricing options. There are concerns about IP masking, caching issues, and the Always Online feature. Users desire better traffic routing, integration, and product automation. Improving partner relationships, adding live tracking, expanding server presence, and making pricing clearer are additional areas for enhancement.

"Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model."
"There could be more courses with engineers. I like e-learning, however, having a specialist in a classroom is more comfortable for me."
"There could be more courses with engineers. I like e-learning, however, having a specialist in a classroom is more comfortable for me."

ROI

Organizations experienced positive impact from Cloudflare, enhancing site speed and availability. Many reduced downtime and improved customer trust. They noted benefits in security, preventing DDoS attacks and protecting data. Smaller companies saw significant return on investment due to low costs and effective support for platforms like WordPress. Customers found Cloudflare enabled easier operations, eliminating need for expensive infrastructure and extensive configurations. Composite organizations achieved substantial financial advantages, marking significant return percentages.

Pricing

Cloudflare's pricing appeals to a wide range of businesses, offering a free tier ideal for low to medium traffic sites. For those needing more features, paid plans start at $20 per month and can rise to $1,500 or more, depending on needs. Enterprise-level pricing is less transparent and varies by organization size. Businesses frequently highlight the value, despite some considering it expensive, noting that Cloudflare's services, such as DDoS protection and DNS, justify the costs.

"The tool is a premium product, so it is very expensive."
"The product's pricing is cheap."
"For Cloudflare, I recommend it heavily for small businesses with revenue under a couple of million dollars. Onboarding is easy, and they even have a free plan. This makes it simple for businesses in the $100,000-$500,000 range to try it out and see its value, allowing them to scale up their infrastructure as needed."

Popular Use Cases

Cloudflare is widely utilized for DDoS mitigation, DNS management, security, and content delivery. Its capabilities include enhanced DNS service, WAF, load balancing, SSL for server security, and CDN services. Organizations implement Cloudflare for web application protection, managing large-scale web traffic, and optimizing website performance. Its features address security vulnerabilities and improve resilience against cyber threats. Businesses also benefit from its scalability and functionality in safeguarding online assets.

Service and Support

Cloudflare's customer service is rated highly for quick responses and accurate information, especially for paying users. Their technical support receives mixed feedback: some find it knowledgeable and responsive while others experience slow or insufficient assistance. Many users rely on Cloudflare's robust online documentation, reducing the need for direct support. Various users suggest improvements in response times and a more engaging support experience, particularly for lower-tier accounts and regions like Thailand and Bangladesh.

Deployment

Users generally found Cloudflare's initial setup to be straightforward and quick, often requiring minimal technical knowledge. Deployment varied from a few minutes to a few days, depending on specific needs and infrastructure complexity. Many appreciated the user interface and documentation, which aided in a smooth configuration process. Some encountered minor issues, such as DNS complexities or vendor restrictions. Guides and ongoing support were valuable for initial configurations and adjustments.

Scalability

Cloudflare scales efficiently, handling traffic seamlessly. Users note its global infrastructure enables significant capacity, supporting enterprise-level needs and adapting to increased demand cost-effectively. DNS services are considered robust, and many appreciate the vast resources available worldwide. The tool’s scalability is consistently rated high, often 9 or 10 out of 10, with few experiencing issues even during extensive use. The ability to manage and scale effortlessly is highlighted across numerous accounts.

Stability

Many users find Cloudflare to be highly stable, rating it eight to ten out of ten. Occasional downtime or speed issues were noted by some, but improvements were highlighted over the years. Stability concerns were mostly linked to initial setup nuances or infrequent network problems. While praised for reliability, a few mentioned specific performance expectations or configurations. For most, Cloudflare consistently provides robust uptime and efficient service across its DNS and other features.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Cloudflare Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

17%

Computer Software Company

14%

Comms Service Provider

Financial Services Firm

Manufacturing Company

Government

University

Media Company

Healthcare Company

Hospitality Company

Retailer

Insurance Company

Real Estate/Law Firm

Construction Company

Non Profit

Energy/Utilities Company

Legal Firm

Outsourcing Company

Transportation Company

Performing Arts

Wholesaler/Distributor

Recreational Facilities/Services Company

Consumer Goods Company

Pharma/Biotech Company

Logistics Company

Compare Cloudflare with alternative products

Learn more about Cloudflare

Currently, there are millions of Internet locations on Cloudflare, and the Cloudflare network
continues to grow every day by the thousands. The solution is able to fulfill the requests for
millions of websites seamlessly and serves on average 45 million HTTP requests per second.

Cloudflare has safe, secure data centers in close to 300 cities worldwide to ensure every
client request is filled as quickly as possible. It is Cloudflare’s edge network that makes this
possible by keeping content and other services as close to each client as possible, so the
information requests are always only seconds away.

Many organizations that work in democracy, civil society, human rights, or the arts are able to
access Cloudflare's highest levels of protection for free via Project Galileo. Additionally, official
election websites can be secured from hacking and fraud through Cloudflare’s Project
Athenian, also at no additional cost.

Cloudflare can also help organizations of all sizes develop a robust zero-trust strategy to
ensure the highest levels of productivity and profitability. Employees, stakeholders, and end users have a greater level of satisfaction and overall improved user experience, which can, in
turn, result in higher revenues and overall ROI. Zero-trust and BYOD (bring your own device)
access ensure end users and employees always have the best resources and technology
available to them at all times.

Cloudflare benefits

Cloudflare has many benefits. Some of its most valuable benefits include:

- Faster load times

- Robust DNS security

- Intuitive cloud Web Application Firewall (WAF)

- Free universal SSL

- Image enhancement

- Automatic browser caching

- Next-generation cloud load balancer

- Accelerated Mobile Pages (AMP)

- Rate limiting

- Minification

- Zero-trust capabilities

- Cost-effective

- Reduced carbon footprint

Reviews from real users

“Many websites require an SSL certificate because they sell stuff and want SSL. Cloudflare
comes with an SSL certificate built in. It's automatic. You sign yourself up for Cloudflare, and
an SSL certificate automatically protects your website. If you have a connection between your
website and your host, the server, Cloudflare, and the host, you don't necessarily need a
certificate.” Spencer M., Owner at Tech Exchange

“What I like best about Cloudflare is that my company can use it to trace and manage
applications and monitor traffic. The solution tells you if there's a spike in traffic. Cloudflare
also sends you a link to check your equipment and deployment and track it through peering,
so it's a valuable tool.” Daniel P., Network Engineer at Ufinet

“The most valuable feature of Cloudflare is the GUI. You are able to control the solution very
well through the interface. There is a lot of functionality that is embedded in the service.” PeerSpot user, Competence Center Manager at a tech services company

Cloudflare was previously known as Cloudflare DNS.

Cloudflare customers

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