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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Cloudflare One enables working from multiple locations and allows the use of conditional access to enhance security.
Rate limiting feature effectively manages unexpected surges in traffic.
Cloudflare Access, as part of the Zero Trust philosophy, provides strong security protection and stability.
Cloudflare offers excellent DDoS mitigation with scalability and the ability to replace on-site firewalls.
The integrated management console simplifies management of WAF, DDoS, and caching features.

CONS

Cloudflare One's free plan has limitations, such as allowing only three rules and lacking an application firewall.
Support is lacking for customers using Cloudflare One's free plan, and its technical support, especially for Cloudflare DDoS, is considered poor.
The pricing for Cloudflare One is noted as an area that needs improvement.
Cloudflare One lacks a VPN feature to provide a secure connection to the data center.
Documentation and training materials are insufficient, making implementation time-consuming.
 

Cloudflare One Pros review quotes

BW
Director of Platform and Information Security at Brace Software
Mar 17, 2021
It will take the blow rather than our applications should an attack occur.
reviewer1295343 - PeerSpot reviewer
Partenaire, CEO at a tech services company with 1-10 employees
Mar 3, 2022
Cloudflare is simple to use.
Anders Johansson - PeerSpot reviewer
Senior Specialist at Tieto Estonia
Apr 12, 2022
Cloudflare, in my opinion, was easy to implement.
Learn what your peers think about Cloudflare One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,728 professionals have used our research since 2012.
NB
Senior Security Consultant at Reliance Industries Ltd
May 26, 2022
This solution is easy to understand and easy to configure.
Madhurya Dutta - PeerSpot reviewer
IT Associate at GNRC Hospitals
May 23, 2023
The best feature is rate limiting. If I'm expecting 500 visits per hour, Cloudflare will limit the requests if I suddenly get 50,000.
Madhurya Dutta - PeerSpot reviewer
IT Associate at GNRC Hospitals
May 24, 2023
For Cloudflare Access, I am using the free plan...The most valuable feature is their protection.
Amr Kassem - PeerSpot reviewer
Security implmentation engineer at a security firm with 51-200 employees
Jun 20, 2023
The solution has different options that can be used to differentiate DDoS attacks.
reviewer2216466 - PeerSpot reviewer
Senior Associate at a transportation company with 5,001-10,000 employees
Jun 27, 2023
The capabilities of the software are strong enough for me to do what it's supposed to do. For me, we don't need to do a lot of configuration on our site. We just enable it and monitor it.
BW
Director of Platform and Information Security at Brace Software
Jun 27, 2023
The simplicity of the solution is its valuable features as almost no effort was needed to learn the configurations. It is also one of the cheapest firewalls available in this category.
AndréAndrade - PeerSpot reviewer
Senior Cyber Security Consultant at ATOS
Jun 28, 2023
It is a stable solution.
 

Cloudflare One Cons review quotes

BW
Director of Platform and Information Security at Brace Software
Mar 17, 2021
The initial onboarding was causing us some confusion.
reviewer1295343 - PeerSpot reviewer
Partenaire, CEO at a tech services company with 1-10 employees
Mar 3, 2022
Our customers no longer use Cloudflare because its service is subpar.
Anders Johansson - PeerSpot reviewer
Senior Specialist at Tieto Estonia
Apr 12, 2022
The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems.
Learn what your peers think about Cloudflare One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,728 professionals have used our research since 2012.
NB
Senior Security Consultant at Reliance Industries Ltd
May 26, 2022
Lacks a VPN feature to provide a secure connection to the data center.
Madhurya Dutta - PeerSpot reviewer
IT Associate at GNRC Hospitals
May 23, 2023
The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable.
Madhurya Dutta - PeerSpot reviewer
IT Associate at GNRC Hospitals
May 24, 2023
They don't have a person to provide support for customers using the solution under their free plan.
Amr Kassem - PeerSpot reviewer
Security implmentation engineer at a security firm with 51-200 employees
Jun 20, 2023
The onboarding process can be improved a little bit.
reviewer2216466 - PeerSpot reviewer
Senior Associate at a transportation company with 5,001-10,000 employees
Jun 27, 2023
The software has automated alerts, but the automated alerts are not available in the mobile app.
BW
Director of Platform and Information Security at Brace Software
Jun 27, 2023
There are premium tier live service and lower tier live service, so we opted for the lower tier. But there is no medium tier where we pay a little extra and get a bit more service. So if that can be improved.
AndréAndrade - PeerSpot reviewer
Senior Cyber Security Consultant at ATOS
Jun 28, 2023
Our subscription plan for the solution has a limitation of bot signatures.