Rapid7 InsightOps Reviews

Rapid7 InsightOps provides comprehensive asset visibility, integration with InsightIDR for real-time monitoring, and valuable log aggregation features. Users praise its predefined policies, machine learning for threat detection, user behavior analytics, automation, and customizable dashboards. InsightOps enhances forensic capabilities and operational efficiency. The search functionality and integration with ticketing systems are highlighted as key assets, along with the ability to manage endpoints, save logs as text, and create key-value pairs automatically.

• "The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior."
• "Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
• "We can save logs as plain text."

Rapid7 InsightOps needs improvements in its search query speed and flexibility. Some users find setup challenging and dashboard options unclear due to limited documentation. Search capabilities could be enhanced to match competitors like Splunk. Users request clearer guidance for non-technical staff and faster initial loading times. Enhancements in dashboard user experience and advanced query options are desired, especially for complex tasks, as SaaS limitations impede feature flexibility. Security features could be expanded.

• "Improvement is needed in the dashboard of InsightOps, especially for less technical users."
• "The solution takes a little bit of time when we load the website for the first time."
• "Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."