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McAfee ePolicy Orchestrator Reviews

Vendor: McAfee
4.0 out of 5
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What is McAfee ePolicy Orchestrator?

McAfee ePolicy Orchestrator (McAfee ePO) is the most advanced, extensible, and scalable centralized security management software in the industry. Unifying security management through an open platform, McAfee ePO makes risk and compliance management simpler and more successful for organizations of all sizes.
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McAfee ePolicy Orchestrator is the #12 ranked solution in SOAR tools. PeerSpot users give McAfee ePolicy Orchestrator an average rating of 8.0 out of 10. McAfee ePolicy Orchestrator is most commonly compared to Microsoft Sentinel: McAfee ePolicy Orchestrator vs Microsoft Sentinel. McAfee ePolicy Orchestrator is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 9% of all views.
Buyer's Guide
McAfee ePolicy Orchestrator
September 2025
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McAfee ePolicy Orchestrator mindshare

As of October 2025, the mindshare of McAfee ePolicy Orchestrator in the Security Orchestration Automation and Response (SOAR) category stands at 0.7%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
McAfee ePolicy Orchestrator0.7%
Microsoft Sentinel15.9%
Palo Alto Networks Cortex XSOAR9.6%
Other73.8%
Security Orchestration Automation and Response (SOAR)

PeerResearch reports based on McAfee ePolicy Orchestrator reviews

TypeTitleDate
CategorySecurity Orchestration Automation and Response (SOAR)Oct 13, 2025Download
ProductReviews, tips, and advice from real usersOct 13, 2025Download
ComparisonMcAfee ePolicy Orchestrator vs Microsoft SentinelOct 13, 2025Download
ComparisonMcAfee ePolicy Orchestrator vs Palo Alto Networks Cortex XSOAROct 13, 2025Download
ComparisonMcAfee ePolicy Orchestrator vs Splunk SOAROct 13, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Sentinel4.115.9%93%98 interviewsAdd to research
IBM Security QRadar4.07.1%90%211 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

McAfee ePolicy Orchestrator is valued for centralized management, ease of use, and scalability. Users appreciate its automated workflows, intuitive interface, and extensive reporting capabilities. The tool offers effective endpoint protection, policy management, and data loss prevention. Features like application control, encryption, and integration with IT workflows enhance its utility. It simplifies virus updates and deployments through a centralized console, providing robust security and streamlined operations. Integration and customization flexibility are notable strengths for organizations.
  • "The solution provides excellent advanced analytics capabilities and the integration capabilities make it straightforward to integrate McAfee ePolicy Orchestrator with IT workflow systems."
  • "The advantages of McAfee ePolicy Orchestrator include being a centralized management console, which we possess when managing multiple solutions in Trellix DLP and EPP through the EPO solution."
  • "The automation alert for the ticketing tool is one of the vital features"

Room for Improvement

McAfee ePolicy Orchestrator needs improved documentation and user interface, better integration with cloud services, enhanced threat detection and reporting features, support for more platforms like macOS, improved customer service, and performance optimization to reduce resource usage. The manual setup requires simplification, false positives need addressing, compatibility issues in environments demand attention, agent communication and automation require enhancement, and licensing clarity needs improvement, while offering more unified and comprehensive threat management capabilities.
  • "Some drawbacks include difficulty in supporting improvements because we don't get proper response from Trellix support, so there is a need to improve the support."
  • "It would be highly beneficial if the metrics or dashboards could be customized"
  • "We would like to see more integration with different platforms and extend this to other platforms. We are migrating to the cloud and want to extend it from our on-premises setup to the cloud."

Pricing

McAfee ePolicy Orchestrator pricing is considered mid-range and varies significantly depending on usage and organization size. Large enterprises may find the cost reasonable, though small businesses might perceive it as expensive. Licensing is modular with potential additional costs for extra components. Setup can take substantial time, with some noting the price is high compared to competitors. Despite some finding it economical with available free versions, others highlight costs can climb with added functionality and support.
  • "It's an expensive solution"
  • "McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well."
  • "On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten."

Popular Use Cases

Organizations primarily use McAfee ePolicy Orchestrator for managing endpoint protection, deploying antivirus solutions, and controlling data loss prevention. It handles centralized management of security policies, updates, and configurations for endpoints, including desktops and servers. Data protection features like USB and hard drive control, ransomware, and malware protection are commonly utilized. It supports managing various modules such as threat intelligence, firewalls, and application whitelisting to safeguard IT environments effectively.

Service and Support

McAfee ePolicy Orchestrator's customer service is rated highly, but technical support receives mixed feedback. Many users find it responsive and helpful, though some mention delays and regional inconsistencies. Enterprises with premium support contracts often get quicker assistance, while basic support can be slower. There's praise for knowledgeable staff, but some users report issues with first-level support quality. The escalation process sometimes lacks expertise, impacting the efficiency of issue resolution.

Deployment

McAfee ePolicy Orchestrator's initial setup experience varies. Many users find it straightforward, especially for basic functions, but advanced components can be challenging. Some organizations note it’s easy with adequate experience, while others face complexity requiring skilled personnel. Deployment time differs based on environment complexity, ranging from a few hours to weeks. Some users highlight the need for manual intervention, training, and customer-specific configurations to ease the process.

Scalability

McAfee ePolicy Orchestrator demonstrates strong scalability, handling significant increases in endpoints effectively. Users have expanded from hundreds to thousands globally. While planning is essential due to complexity, it accommodates complex environments and varying organizational sizes. High scalability ratings are common, with users able to expand and integrate easily. Some encountered challenges during system upgrades or agent connectivity issues, but its potential impresses, especially with its ability to integrate multiple products and manage extensive endpoints.

Stability

McAfee ePolicy Orchestrator is largely stable. Users highlight no significant issues, with some noting occasional bugs, resource issues, or slowness during updates. A few experiences with specific component instability such as Sandboxing and ATP are mentioned. Stability is rated highly by most, with consistent reliability and minimal crashes reported. Some users observe slowness when enabling certain modules but find stability satisfactory when maintained properly.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our McAfee ePolicy Orchestrator Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise15
By reviewers
By visitors reading reviews
Company SizeCount
Small Business41
Midsize Enterprise24
Large Enterprise72
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
8%
University
7%
Government
7%
Performing Arts
6%
Healthcare Company
4%
Educational Organization
4%
Energy/Utilities Company
4%
Outsourcing Company
4%
Hospitality Company
4%
Aerospace/Defense Firm
4%
Construction Company
4%
Comms Service Provider
3%
Insurance Company
3%
Real Estate/Law Firm
3%
Retailer
3%
Transportation Company
3%
Media Company
2%
Non Profit
2%
Recreational Facilities/Services Company
2%
Wholesaler/Distributor
1%
Legal Firm
1%
Consumer Goods Company
1%
Logistics Company
1%
Renewables & Environment Company
1%
Venture Capital & Private Equity Firm
1%
Engineering Company
1%

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Learn more about McAfee ePolicy Orchestrator

McAfee ePolicy Orchestrator was previously known as McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO.

McAfee ePolicy Orchestrator customers

Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke

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Product Categories

Product Categories
Security Orchestration Automation and Response (SOAR)

Popular Comparisons

Popular Comparisons
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McAfee ePolicy Orchestrator Reviews Summary
Author infoRatingReview Summary
System Administrator at Sky News Arabia4.0No summary available
IT Manager at Gigabit Technologies Pvt Ltd4.0I use McAfee ePolicy Orchestrator for managing endpoint solutions and appreciate its centralized console and automated XDR responses. However, the support response is lacking, often delaying issue resolution, unlike my experience with CrowdStrike, which offers superior performance.
Head of Content at Pharmaflow4.5At our organization, we use McAfee ePolicy Orchestrator to automate security alerts and mitigate threats. Its vital alert automation feature notifies professionals effectively. However, it's pricey and could benefit from customizable metrics, easier integration, and operation improvements.
Owner at Network Technics & Systems Ltd5.0I use McAfee ePolicy Orchestrator for endpoint and antivirus management, finding its performance and ROI good. However, improvement is needed in integration with various platforms, especially as we migrate to the cloud. McAfee offers a comprehensive portfolio, though patching could be better.
Cyber Security Coordinator at Gecelca SA E.S.P.2.5McAfee ePolicy Orchestrator effectively protects our enterprise from viruses and malware, with features like blocking USBs and easy setup. Improvements needed include faster updates, enhanced vulnerability scanning, simpler user interface for exceptions, and better MDM integration.
Sr. System Engineer at Zensar Technologies5.0I use McAfee ePolicy Orchestrator for managing daily operations, including task management and disaster recovery planning, with valuable endpoint protection and troubleshooting features. Improvements are needed in product assignment policies and tag assignment for better system sorting.
cybersecurity specialist at a mining and metals company with 10,001+ employees3.5No summary available
Founder and CEO at Offset3, LLC4.0I deployed McAfee ePolicy Orchestrator for customer policy management. Its valuable features include policy and device auditing with system-wide alerts. However, integration with cloud services needs improvement. Compared to alternatives, it offers comprehensive policy management capabilities.