LastPass Business Reviews

Name: LastPass Business
Brand: LastPass
Rating: 3.7 (12 reviews)

3.7 out of 5

12 reviews
78% willing to recommend

What is LastPass Business?

LastPass Business enhances enterprise security with features like password sharing, user deactivation, and login control. Integrated with Active Directory, it ensures password management through a security dashboard, multifactor authentication, and YubiKey support.

Get the LastPass Business Buyer's Guide and find out what your peers are saying about LastPass Business, Microsoft Entra ID, CyberArk Privileged Access Manager and more!

LastPass Business is the #17 ranked solution in top Enterprise Password Managers, #22 ranked solution in top Single Sign-On (SSO) solutions, and #30 ranked solution in top AIOps solutions. PeerSpot users give LastPass Business an average rating of 7.4 out of 10. LastPass Business is most commonly compared to Microsoft Entra ID: LastPass Business vs Microsoft Entra ID. LastPass Business is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

Helped 865,384 peers since 2012

Featured LastPass Business reviews

Mike Klaus

Senior Systems Analyst/Administrator at a agriculture with 1-10 employees

The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.

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it_user1545609

Identity & access specialist at a consumer goods company with 5,001-10,000 employees

We use it for keeping track of the passwords and ensuring that we have a good level of password complexity It is easy to use. Its user interface should be better, and there should probably be more information about scalability. I have been using this solution for three months. I haven't had…

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it_user1204101

Operations Engineer at a tech services company with 1,001-5,000 employees

LastPass has a problem syncing the passwords to all of the users. This is our biggest problem and we are currently looking for another solution because of this. When you make changes, and you want the user to immediately have these changes, that is not the case with LastPass. The changes are not immediate. Technical support should be quicker and more helpful. With the next release of this solution, I would like to see reports. As an example, It would be helpful to know how many users have access to which applications. At this time, I cannot evaluate if an account has been used or not, or what accounts have been used in the last month or within the last year.

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LastPass Business mindshare

Product category:

As of August 2025, the mindshare of LastPass Business in the Single Sign-On (SSO) category stands at 1.4%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

PeerResearch reports based on LastPass Business reviews

Type	Title	Date
Category	Single Sign-On (SSO)	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	LastPass Business vs Microsoft Entra ID	Aug 20, 2025	Download
Comparison	LastPass Business vs Okta Workforce Identity	Aug 20, 2025	Download
Comparison	LastPass Business vs Ping Identity Platform	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Entra ID	4.3	24.5%	95%	235 interviews Add to research
CyberArk Privileged Access Manager	4.3	N/A	95%	226 interviews Add to research

Valuable Features

LastPass Business offers valuable features like shared folders and autofill for easy password management. Multifactor authentication and YubiKey support enhance security. The dashboard provides security scores, and the Sharing Center and Security Challenge assist users. Users can secure, store, and retrieve passwords easily. The master password and secure notes simplify access. Integration with Active Directory and enterprise admin console enhance management. The ability to import credentials and control company logins benefits organizations.

"One feature that is really important to us is the ability to create secure notes."
"It is easy to use."
"The most valuable feature for me is being able to pair applications and user permissions."

Room for Improvement

LastPass Business experiences challenges with group inheritance and URL recognition. It struggles with password rotation and lacks integration with Active Directory. Passwords may not sync promptly to users, and browser add-ins pose security risks. Site restoration is limited to account creators. Multi-factor authentication needs improvement. LastPass Business also faces difficulties with sorting credentials, search functionality, and customization options. Additionally, the mobile app offers less intuitive navigation compared to the browser extension.

"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."
"Its user interface should be better, and there should probably be more information about scalability."
"LastPass has a problem syncing the passwords to all of the users."

ROI

Users indicated significant time savings with LastPass, reducing password management efforts and enhancing security protocols. Many noted increased productivity and improved workflow efficiency. Some mentioned cost savings on IT support and fewer security breaches. Improved user experience and streamlined access were also highlighted. Time spent recovering forgotten passwords was greatly minimized, contributing to an impressive ROI. LastPass' ease of implementation was praised as beneficial.

Pricing

LastPass Business users express mixed experiences with pricing, licensing, and setup costs. While some appreciate the home user license included with each business license and find pricing in line with competitors, others are concerned about increased costs, noting the Enterprise license now costs $48 per year, double the previous rate of $24. Organizations value the ability to scale licensing as adoption grows, though some desire improved flexibility with purchasing additional licenses.

"I was not terribly alarmed with the pricing, and am pleased with the fact that a home license is included with each business license."
"The subscription model is rated at a fair price."
"In terms of pricing, my feeling is that they are all roughly the same. LastPass is in line with its competitors, plus or minute a dollar or two per month."

Popular Use Cases

Organizations primarily utilize LastPass Business for enterprise password management, addressing security needs by storing and sharing credentials securely within teams. It serves as a vault for critical passwords and credentials, facilitating access control for numerous users and applications. Shared accounts, secure note features, and password synchronization enhance security, while users are encouraged to create more complex passwords. Integration into teams allows for efficient management of password-related tasks, ensuring a secure and streamlined enterprise environment.

Service and Support

Users find LastPass Business customer service responsive, with quick replies but often inadequate resolutions. Shared credential issues occur, and some users report confusion over account management due to ownership changes. Communication can be challenging, sometimes taking weeks to reach sales or support directly. Despite these hurdles, many praise the support team's speed and helpfulness, though response timeliness varies depending on location. Some express frustration with follow-up clarity and dependability of suggested solutions.

Deployment

Most users found LastPass Business's initial setup straightforward and easy, with minimal issues reported. Some experienced challenges with URL recognition and auto-fill or needed to input passwords manually for certain sites. Syncing with Active Directory was praised. Most users required limited training, and setting up generally took less than a day. Though some initially struggled with the browser extension, they found it manageable after a few attempts and appreciated the user-friendly interface.

Scalability

LastPass Business scalability is seen as generally positive, although some mention challenges with global administration and potential integration improvements. Organizations have found user-level permissions helpful for delegation. While some have not scaled yet, others handle significant numbers of users without issues. Concerns revolve around handling increased credential loads and integrating with additional authentication features for a modern experience. Overall, flexibility exists but certain advanced enterprise features would enhance scalability perception.

Stability

Users report both stable and unstable experiences with LastPass Business. Some encounter issues like auto logouts and LDAP sync stability, although these have mostly been resolved. Others find it rock solid, noting stability for several years, with no significant problems. Breach concerns were mitigated by two-factor authentication. Minor glitches like security score bugs or compatibility issues were mentioned but seem rare. Many compare it favorably against other tools, emphasizing stable everyday use.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our LastPass Business Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

University

Financial Services Firm

Insurance Company

Retailer

Comms Service Provider

Real Estate/Law Firm

Government

Healthcare Company

Educational Organization

Hospitality Company

Media Company

Energy/Utilities Company

Wholesaler/Distributor

Construction Company

Transportation Company

Legal Firm

Leisure / Travel Company

Consumer Goods Company

Non Profit

Outsourcing Company

Pharma/Biotech Company

Performing Arts

Logistics Company

Recreational Facilities/Services Company

Engineering Company

Compare LastPass Business with alternative products

Learn more about LastPass Business

LastPass Business provides comprehensive password management by supporting secure storage, shared folders, and master passwords for streamlined access. With an enterprise admin console and robust reporting tools, it efficiently manages credentials. It supports secure storage for procedures and notes, crucial for IT departments. Improvement areas include group inheritance, admin capabilities, and automated password rotation. Issues like URL recognition, plugin stability, and user access reporting need addressing. Enhancements in mobile app navigation and technical support are also needed, alongside increased customization and authentication options.

What are the key features of LastPass Business?

Password Sharing: Allows secure credential sharing among team members.
User Deactivation: Easily manage and deactivate user access.
Multifactor Authentication: Enhances security with additional authentication methods.
Security Dashboard: Provides insights into password health and security scores.
Integration with Active Directory: Facilitates user management and credential syncing.
Enterprise Admin Console: Centralizes admin controls for credential management.

What benefits should users expect when evaluating LastPass Business?

Enhanced Security: Multifactor authentication and secure storage protect sensitive data.
Improved Access Management: Streamlines login processes and improves control.
Efficient Credential Management: Simplifies admin tasks with reporting tools.
Collaboration Support: Securely shares credentials among employees and contractors.
Reduced Security Risks: Encourages complex password adoption and reduces simple password reliance.

In specific industries, LastPass Business is implemented as a vital tool for storing and synchronizing encrypted credentials, supporting robust password policies, and facilitating secure access control management. Organizations benefit from storing shared accounts and managing core enterprise admin passwords, promoting higher security standards across users and applications.

LastPass Business was previously known as LastPass Enterprise, Lastpasss Teams.