What is our primary use case?
The clients mainly were using Proofpoint for email security, which is the primary use case.
We have used Proofpoint for email security.
What is most valuable?
Spam filtering from our partner perspective was very efficient; we were very happy with the functionality, as only relevant emails were allowed for mailboxes.
We used the Sandbox feature, and it was very beneficial concerning the Advanced Threat Protection feature.
From a business perspective, it was very helpful; it sped up our business flow and increased email delivery, and from a technical perspective, it was very effective.
What needs improvement?
Pricing might be a topic to consider regarding improvements.
I may advise Proofpoint to adjust marketing solutions based on each country itself.
For how long have I used the solution?
I had experience with Proofpoint for more than 5 or 6 years.
What was my experience with deployment of the solution?
Everything was very nice from a technical perspective, and we were very happy, especially since we used it for more than 5 or 6 years.
Everything was fully functional, and I cannot think of advanced features; all existing features were very suitable for our business flow.
What do I think about the stability of the solution?
It was very stable, so I would rate it as excellent.
It was very fast, and we did not experience any interruptions.
What do I think about the scalability of the solution?
The scalability of Proofpoint was excellent and very scalable.
How are customer service and support?
Technical support from Proofpoint was absolutely excellent.
We were very satisfied with the performance and efficiency of the product.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We are still using Microsoft Exchange, but left Proofpoint.
We stopped using this product last year, approximately ten months ago.
How was the initial setup?
The product was very straightforward to install; it was very easy because we used the web interface, and simple settings definitions on the ISP site were enough for the whole setup.
What about the implementation team?
At the very beginning we were working directly with the UK, but then we were redirected to a local partner, and we worked almost one year with the local partner.
We used to get a business partner in my country.
What's my experience with pricing, setup cost, and licensing?
The pricing deserves a high rating for consideration.
Cost was the reason we stopped using it.
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
What other advice do I have?
The integration with our on-prem Exchange was very straightforward; the only thing we did was redirect all email traffic over Proofpoint, so Proofpoint did everything independently, and we were very happy.
I am still receiving emails from Proofpoint's site.
Not using it at the moment, but in the short term we will be tackling that portion of the product as well.
We cannot provide feedback regarding Dynamics because we are not experienced enough at the moment; we have initiatives going on but did not get enough feedback from end users.
Based on my overall experience with Proofpoint, considering the cost perspective, I would rate it a 7 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
*Disclosure: My company has a business relationship with this vendor other than being a customer. MSP