Interactive Intelligence Reviews

Name: Interactive Intelligence
Brand: Genesys
Rating: 5 (2 reviews)

4.5 out of 5

2 reviews
100% willing to recommend

372 followers

What is Interactive Intelligence?UNIXBusinessApplication
Price:

Genesys Interactive Intelligence SAP CRM allows the SAP agent to perform all typical phone, web chat and email operations without leaving the SAP application.

Get the CRM Buyer's Guide and find out what your peers are saying about Interactive Intelligence, Genesys Cloud CX and more!

Interactive Intelligence is the #28 ranked solution in top CRM solutions. PeerSpot users give Interactive Intelligence an average rating of 9.0 out of 10. Interactive Intelligence is most commonly compared to Genesys Cloud CX: Interactive Intelligence vs Genesys Cloud CX.

Buyer's Guide

CRM

March 2024

Get the category report

Helped 768,415 peers since 2012

Key learnings from peers

Valuable Features

"Interactive Intelligence is quite user friendly."
"The social media integration is excellent."

Room for Improvement

"The problem with this current system is that the support is not great."
"The initial setup can be a bit difficult."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our CRM Buyer's Guide for additional reliable information.

Compare Interactive Intelligence with alternative products

Learn more about Interactive Intelligence

Product Video

Interactive Intelligence customers

ABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, Memira

Product Categories

CRM

Popular Comparisons

Genesys Cloud CX vs Interactive Intelligence

See all alternatives