IBM Watson Studio Reviews

We mainly use it for our entire transformation logic. Everything that is in there, we store and process it in a similar fashion. We have globally rolled it out.

We use this product for every capability we have. It has greatly improved the performance because it is standardized across the company. Also, it will help us moving forward.

The main benefit is the ease of use. We see a lot of engineers in our site and customers that really like the way the tools are able to work with the people. This is valuable for us. Also, how it integrates with the rest of the stacks, because we use many of the other products, and for that we find it useful.

We are looking for ways to automate even more. So, we are trying to avoid any manual effort currently necessary. With the whole machine learning part currently at the top of the market, we are trying to see how we can improve in the automation part. 

We would like to see it more web-based with more functionality. 

We would like to see it less as one big, massive product, but more based on smaller services that we can then roll out to consumers. In this sense, we also are looking forward to the updates which are coming. 

Since we have rolled this product out on our own private cloud solution, stability has been great. We have also a good loop back towards IBM to improve performance, and the stability so far has been good. It has even increased in the newer versions of the product, which also helped us with rolling it out globally.

Since we have rolled this one out on our own cloud platform, we can pretty much scale it to the maximum of our needs, and also to the maximum that the product can support. As more data is going through it, we are trying to see how we can scale it even more going forward.

We are happy with the technical support. 

We rolled this product out globally, so across 13 countries. We are a part of the center team. All the requests and support comes back through us. We have a feedback loop towards IBM to centrally register all the tickets that we have and prioritize them, then we work with them to resolve any issues in the next upcoming products.

We had been using many different types of products across all organizations. We decided to standardize. IBM was able to offer a complete suite that we then rolled out to all the domains.

Initially, it was quite complex. For us, it was not only a matter of getting it installed, that was just a start. It was also trying to come up with a standard way of implementing it across the entire organization, which had been a challenge.

Now that it is done, things are easier, and will be easier going forward.

During the whole initiation of the program, IBM was involved. They were onboard. They sent the top people in, and tried to work with us on the roadmap. That is how it all got started.

I think the only vendor that could offer a similar solution is Oracle, which is then the alternative.

It is all about partnership and that they came along for the journey. We feel that they are very much part of the journey that we are doing together. 

I would not enforce the same standard across all organizations. It depends on the scope and the size of an organization, as well as the journey where you want to go to. As a financial institution, it is important to standardize and conform to regulations. This will depend on the organization. If it is a similar type of organization with similar challenges, then you could advocate for a similar solution. However, if it is a company in a different business, a different setup to comply to different rules may apply.

Most important criteria when selecting a vendor: It is not only about selecting a tool or specific technology. For us, it is more about searching for a partner that would go along with us on our roadmap and our journey. IBM was able to work with us on our roadmap and journey. Then, there are the tools, which are not the starting point. The tools are more about providing the actual support that we need on our journey.