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Featured Eaton UPS reviews

Eaton UPS mindshare

As of June 2025, the mindshare of Eaton UPS in the Data Center Power Solutions category stands at 37.4%, up from 35.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Data Center Power Solutions

PeerResearch reports based on Eaton UPS reviews

TypeTitleDate
ProductReviews, tips, and advice from real usersJun 17, 2025Download
ComparisonEaton UPS vs Schneider Electric-APC Smart-UPS VTJun 17, 2025Download
Suggested products
TitleRatingMindshareRecommending
Schneider Electric-APC Smart-UPS VT4.135.9%100%5 interviewsAdd to research
Liebert NX0.09.5%0%0 interviewsAdd to research
 
 
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Valuable Features

Room for Improvement

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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Government
10%
Construction Company
7%
Financial Services Firm
6%
University
5%
Educational Organization
5%
Comms Service Provider
5%
Healthcare Company
4%
Retailer
4%
Energy/Utilities Company
4%
Hospitality Company
4%
Media Company
3%
Real Estate/Law Firm
3%
Insurance Company
2%
Outsourcing Company
2%
Legal Firm
2%
Non Profit
2%
Recreational Facilities/Services Company
2%
Wholesaler/Distributor
2%
Transportation Company
2%
Performing Arts
1%
Consumer Goods Company
1%
Logistics Company
1%
Pharma/Biotech Company
1%
Engineering Company
1%

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Eaton UPS reviews

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JC
Radiation Oncologist at East Oregon Cancer Center
Verified user of Eaton UPS
Jan 4, 2022
Provides more uptime for our Linear Accelerator, resulting in better patient care

Pros

"The battery life seems to be pretty good. I don't have a lot of experience with other units of its size, but it does a good job of keeping our unit up."

Cons

"I think the batteries are based on lead-acid technology so they have to be replaced every five years, but with the new lithium-ion battery technology that is available, it might be good if, at some point, they updated their battery technology."
PeerSpot user
Technical Services Manager at a government with 201-500 employees
Verified user of Eaton UPS
Jun 10, 2021
Reliable solution, available and notifying us whenever power outages have happened

Pros

"The fact that they're reliable and that they notify us whenever the line power drops are the only things we really need. All of our UPS's have been available and up whenever power outages have happened."

Cons

"When it comes to the power management software portion, that's the part that I haven't really seen or heard a lot about. The dashboards of the UPS's, or the management software, are one area that they could probably improve a little."
Find out what your peers are saying about Eaton UPS. Updated June 2025
857,162 professionals have used our research since 2012.
PeerSpot user
IT Manager at a government with 10,001+ employees
Verified user of Eaton UPS
Jul 29, 2020
Product version discussed: BladeUPS 12kW
Using health checks, we are immediately notified if anything is happening

Pros

"We have utilized the building-block nature of the solution as we have grown. We can add modules, which helps from a cost standpoint and protects the initial capital investment in the system, rather than having to completely replace the system. We can start small scale and incrementally fund additional capacity as needed rather than purchasing a system, having to pull it out, and buying a brand new one."

Cons

"The industry is going to a smaller footprint, but that does come at a cost, specifically for battery reserve time, size and density of the system, and BTU generation. Those three areas contribute to the heat generation factor. I think that they've done a really good job. But, when you look across our infrastructure, it's the UPS system that takes up the most space of any of our products. "
MY
Data Center Manger at a educational organization with 1,001-5,000 employees
Verified user of Eaton UPS
Jul 6, 2020
Our data center has been up for all the years I've been in charge of it

Pros

"The footprint is standard, the same thing as every other solution that we could have gotten. But the power density in relation to its footprint compares really well. I have an APC that has the same footprint that's 20kW less. The Eatons have the same footprint but more power."

Cons

"We do not use Eaton's remote monitoring, we use StruxureWare. We do use all of Eaton's web interface cards and their SNMP polling, but it's actually going to a Schneider product. Eaton makes something similar, it just wasn't as intuitive."
RP
Director of Data Center Strategy & Operations at University of Chicago
Verified user of Eaton UPS
Feb 3, 2020
Company value is more than the product. It is their people Eaton's great product and people keep bringing me back

Pros

"The two things that I like are the ESS, its related components, and the bypass sync, which means if there's a problem with the UPS I can mechanically wrap around it without going to static bypass. Eaton has one of the few units on the market that will do that. "

Cons

"I want to monitor remotely and that is a complaint I have... The remote monitoring software they have does not provide the same information that the touch screen provides and neither provide me the same information that the field techs can draw out of the unit when they directly connect to them."
PeerSpot user
Information Technology Manager at a wholesaler/distributor with 5,001-10,000 employees
Verified user of Eaton UPS
Jun 10, 2021
Product version discussed: 93PM
The different layers of redundancy provide reliability and business continuity

Pros

"Our Eaton UPSs help with business continuity. I have a reliable system in place that I know that I can trust. "

Cons

"The external monitoring solution could use further enhancements. I'm thinking of business continuity. If an internal legacy monitoring solution goes down, and it has no one to connect to the outside world, then it can't send out an alert. How are we going to be able to determine that there is a problem with that UPS if it loses network connectivity?"
PeerSpot user
Manager of Engineering and Reliability at a retailer with 10,001+ employees
Verified user of Eaton UPS
Jul 23, 2020
Has a good footprint for a 12 kVA, saving us significant rack space

Pros

"The most valuable feature is that they work. They've been really reliable for us. They come as advertised. There is also a nice network feature that allows us to monitor them."

Cons

"If they could reduce the footprint even more, that would be great. And they could always make heat dissipation better."
BJ
VP of Colocation Data Center Operations at H5
Verified user of Eaton UPS
Sep 3, 2019
Product version discussed: 9395
Information from PredictPulse helps us prepare for maintenance and preserve our uptime SLAs

Pros

"The most valuable feature is the control... we couldn't live life without [PredictPulse]. It does add a level of comfort knowing that PredictPulse is telling us about potential errors before they happen. My preference is to keep it in ESS mode. It saves me a good amount of money."

Cons

"I do like the ESS mode which I operate with the 9395s. However, I've got an issue with one of my UPS strings here in Denver: That ESS mode is too sensitive to utility noise. So the utility shows no outages but I've got the UPS switching it in and out of ESS mode."