We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee.
Top 8 Managed Security Services
NetsurionDell SecureworksCheck Point ThreatCloud Managed Security ServicesBugcrowdAstound Managed SD-WANKaspersky Cybersecurity ServicesBlueVoyant CORETrustwave Managed Security Services
Popular Comparisons Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered.
The most outstanding characteristic that we can see is having something in place that allows any network administrator to apply security policies throughout the company's network.
Popular Comparisons Popular Comparisons It's just a huge improvement compared to where we came from. I can get in, configure, identify, and reconfigure, and I don't have to troubleshoot anything. It's all very easy and flows really well.
Popular Comparisons The most valuable features of Kaspersky Cybersecurity Services are the light use of resources, plenty of functionality and scans are quick.
Popular Comparisons Popular Comparisons
Buyer's Guide
Managed Security Services
May 2023

Find out what your peers are saying about Netsurion, Dell Technologies, Check Point and others in Managed Security Services. Updated: May 2023.
706,775 professionals have used our research since 2012.
Use our free recommendation engine to learn which Managed Security Services solutions are best for your needs.
706,775 professionals have used our research since 2012.
See all 62 solutions in Managed Security Services
Advice From The Community
Read answers to top Managed Security Services questions. 706,775 professionals have gotten help from our community of experts.Managed Security Services Articles
Managed Security Services Topics
Why do you need managed security services?What is the difference between MSP and MSSP?What are the two main benefits of using an MSSP?How does MSSP work?How much does MSSP cost?Is there a danger in placing too much trust in an MSSP?Managed Security Services Tools FeaturesManaged Security Services Tools Benefits
Why do you need managed security services?
Managed security services can provide intensive detailed security protection to ensure your entire organization is protected against any type of security risk or threat for a fraction of the cost that it would take to hire and maintain an in-house security team, especially for small and medium businesses (SMB) and organizations. A value-added MSS will help your organization stay ahead of the ever-changing aggressive threat environment that exists in today’s marketplace. An MSS can provide coverage for cloud security, identity compliance issues, and more. Additionally, your organization will be able to redirect valuable resources elsewhere to help facilitate greater overall productivity and profitability.
What is the difference between MSP and MSSP?
managed service provider (MSP) is focused on the operational aspects of your IT systems. An MSP will ensure that your IT systems are performing as expected, that the people who need to access the data and systems can utilize the information and applications they need, and that IT systems are working effectively. An MSP will also work to resolve any performance-based issues.
A managed security service provider (MSSP) provides consistent comprehensive protection for all of your organization's cyber security needs. An MSSP will ensure that your organization's entire ecosystem is fully compliant, safe, and secure from any and all security risks, threats, or potential breaches.
What are the two main benefits of using an MSSP?
There are many significant benefits to using an MSSP. The two main reasons why so many organizations today are moving to an MSSP are comprehensive threat protection and cost effectiveness.
-
Comprehensive threat protection: An MSSP’s main focus is keeping your organization safe from risk and from any potential threats. They work 24/7 to ensure that there is never any breach into the integrity of your IT ecosystem. A value-added MSSP will have cybersecurity specialists whose only focus is to keep your organization safe from harm. The MSSP will provide AI and machine learning to continually monitor your systems and immediately alert your organization of any suspicious behavior or anomalies that are not in accordance with the pre-set business protocols. Additionally, as many MSSPs are global operations, they have knowledge of threats happening everywhere across the world - even the dark web. They are being constantly updated and will continually develop ways to keep your organization safe from threats happening anywhere in the world.
- Cost-effective: Value-added MSSP will save your organization money. It simply is not possible for many organizations, especially small to medium businesses (SMB), to keep and maintain a cutting-edge IT cyber security staff on the payroll. Many high-level cyber security specialists are very highly compensated and beyond the financial reach of most SMBs. Even some large enterprises find it more beneficial to direct resources elsewhere and research the best MSSP for their organization. The right MSSP will keep your organization safe, free from threat and risk, and running efficiently at times with little to no downtime. This will ensure that your organization will maintain the highest levels of productivity and profitability at all times.
How does MSSP work?
Organizations use MSSPs to shift the generally monotonous work of continually monitoring what in some cases can be thousands (or more) of potential security events or incidents per day. MSSPs will include but are not limited to: monitoring of firewalls, compliance management, intrusion detection, password/login issues, and all your security incident and event management (SIEM) tools.
How much does MSSP cost?
There are several different factors to consider when choosing an MSSP for your organization. You will have to consider the number of users and servers, the amount of data, and several other factors that may be unique to your organization. However, most MSSPs will offer a flat fee based on your exact needs that will still be significantly cheaper than purchasing all the security tools your organization would need in addition to hiring and maintaining a team of cybersecurity specialists to keep your organization continually secure from any threats.
Is there a danger in placing too much trust in an MSSP?
For some companies, it may not even be possible to have a separate MSSP to handle proprietary and client personal identifiable information (PII). It is important to note that an MSSP does not replace your entire security team, but is in place to support and supplement the efforts to keep your organization safe and compliant. It is critical to ensure that your organization has a detailed service-level agreement (SLA) in place with your MSSP to maintain confidentiality and protect your organization in case a data breach occurs.
Managed Security Services Tools Features
Below are some of the top features to consider when choosing your MSSP:
-
Global and regional focus: Cyber security is the number one concern of many business enterprises in today's marketplace. You will want to ensure your MSSP has a focus on protecting your enterprise against threats both regionally and globally.
-
Ability to demonstrate quality performance: A value-added MSSP will have in place a way to track overall performance and be able to clearly demonstrate how your organization's security stance improves over the duration of the relationship, such as rapid response and improved detection.
-
AI and ML components: Artificial Intelligence (AI) and Machine Learning (ML) are considered basic components in today's cyber ecosystems. These competencies are now the industry standard expected (when partnered with a human component) to provide the fastest response and detection possible. Cyber attackers are using AI and ML, making it necessary to utilize them to launch a proper, timely defense to keep your enterprise safe and secure.
- Trusted resource: Your MSSP should be able to understand they are in place to help your organization. They should be able to share experiences and knowledge working with other organizations similar to yours and how problematic scenarios can be avoided and maximum productivity can consistently be maintained. They should be able to alert and identify potential vulnerabilities within your organization and provide proactive action plans based on their past experiences.
Managed Security Services Tools Benefits
In addition to the two main benefits listed above, here are some additional valuable benefits gained by using an MSSP:
-
Access to high-level intelligence: The best MSSPs will offer real-time threat protection and analysis with the ability to identify malicious malware attacks, realized and potential threats, and more. A truly qualified MSSP will have a global laboratory able to continuously perform thorough research to defend against all types of threats. You will have a partner that is dedicated to using the best threat intelligence available to keep your enterprise safe and secure.
-
Improved response and event investigation: A dedicated experienced security team watching out for your IT ecosystem 24/7/365 is able to quickly access issues and make immediate recommendations for improvement. Additionally, the MSSP will work closely with your team to ensure minor anomalies to large enterprise-wide intrusions are avoided to prevent any harm to your ecosystem.
- Report and log management: An appropriate MSSP will use data from your SIEM and other security tools and applications and correlate them all onto a single platform and streamlining the report and logs into a single pane, making it easier to view and track the overall health and wellbeing of your system.
There are numerous reasons why your organization should partner with an MSSP: it offers better overall security, is more cost-effective, and can provide for an improved ROI for your organization. You can free up your organization’s limited valuable resources to focus on other criteria and allow an MSSP to handle the threat hunting and mundane monitoring tasks.
Buyer's Guide
Managed Security Services
May 2023

Find out what your peers are saying about Netsurion, Dell Technologies, Check Point and others in Managed Security Services. Updated: May 2023.
706,775 professionals have used our research since 2012.