Managed project to move IT Services Enterprise Monitoring

NY
150 people affected
6 people managed
12 month project

Project Description

Managed team and project to move IT Services Enterprise Monitoring (Event Management) from manual to automated system, including moving staff from 24x7x365 swivel chair monitoring to standard 9-5 work schedule.

Highlights

Ahead of schedule
Support from colleagues

Difficulties

Large no. of people impacted

Products Used

  • Greensboro36.0726-79.792