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Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with WinAutomation by Softomotive?

Please share with the community what you think needs improvement with WinAutomation by Softomotive.

What are its weaknesses? What would you like to see changed in a future version?

PeerSpot user
10 Answers
CosminArdeleanu - PeerSpot reviewer
General Manager at Consilio
Real User
Top 20
11 August 22

What needs improvement in WinAutomation by Softomotive is its stability. Stability is quite important to me. Another area for improvement in the solution is robot scheduling because it's not 100% accurate, in particular, it's 90% accurate. The monitoring of the robot could also be improved because it's not very straightforward, and you have to look in a few places or at least two places which means that monitoring is not a one-glance process.

Biswajit Mohanty - PeerSpot reviewer
Senior Manager - RPA & Transition at FIS
Real User
Top 5Leaderboard
25 March 21

WinAutomation's OCR integrator should be improved.

Samba Pandala - PeerSpot reviewer
Chief Executive Officer at Rabbit and Tortoise Technology Solutions
Real User
11 February 21

It should work better for Angular websites, as it has a lot of problems. It is not able to read the data from them as expected. In general, it should work better with modern websites. Scalability needs to be improved so that it can support multiple bots. There used to be a Process Watch feature, but it is now gone and should be put back.

Consultant at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
25 November 20

WinAutomation is missing a lot of options that are available in UiPath. One limitation is that for logs, the only option is a CSV file. There is no option, for example, to work with an Excel file. There is a limitation in setting up loops, where it does not support multiple conditions. We would like to be able to write code, the way you can inside of UiPath.

Technical Team Lead at emids
Real User
29 July 20

It would be helpful to have features that are fine-tuned for Microsoft products because most of our clients are using products like SharePoint and OneDrive. The OCR functionality needs to be improved. We are not getting the same accuracy as other tools when reading things like PDFs.

Neil Watson - PeerSpot reviewer
Information Technology Consultant at Evolve
19 March 20

One of the challenges is dealing with OCR text recognition. They link out to Google, IBM, and Microsoft AI services for text recognition. This area needs to continue to improve because recognizing forms and what's on a form, and then when you try to translate that into information that you can use, is very difficult. I have not been able to make that work. I think that the technology is there, but it would require too much coding and it would be too much of an investment of time to make it work. WinAutomation doesn't have the management abilities for remote management, but we are using Splashtop to access the device that is running the software. In the next release, I would like to see form recognition added. AI form recognition for processing things like invoices and timesheets would be number one.

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RPA Developer at a tech consulting company with 11-50 employees
Real User
16 February 20

I think the primary thing that needs improvement in this product is the stability. It looks like it is easy-to-use and that is very nice, but it is more important to have a stable product and not just one that is easy-to-use. If I am working to create a simple process, odd errors occur quite often and in the middle of creating the process. The additional features I might like to see in the next release would be adding in some capabilities that other products already have. For example, some RPA process management framework. UiPath has something like that, RE Framework (Robotic Enterprise Framework), which is something in Softomotive we have to develop by ourselves. They have some premade processes in WinAutomation, but in running a process they should have some kind of error handling. For example, if there are tasks that should be run like 100 times and maybe it will freeze up at the 50th cycle, then the process should start again from 50, not from number one. If they can come up with some kind of framework and error handling, that will enhance the stability of the running processes made out of their solution. Right now I cannot resolve these main issues on my own and they should be added to the product.

Geroge Tzifas - PeerSpot reviewer
Chief Operating Officer at NGMROBOTICS LTD
Real User
Top 20
27 January 20

At this time, I can't say the solution is lacking any features. The solution could use some more advanced AI tools. It's one of the solution's only weaknesses.

CosminArdeleanu - PeerSpot reviewer
General Manager at Consilio
Real User
Top 20
16 December 19

The solution could offer more specific training. There should be more examples of what the functions can do and more instructions and explanations to the process.

Gaurav Satle - PeerSpot reviewer
Technical Lead & Consultant at Tech Mahindra Limited
13 November 19

The solution's recommendation feature needs improvement. So many times it fails, which tells us that although the hardware configuration and software configuration and the environment stay the same, we should expect the automation tool to recognize images correctly, but it does not. There have been issues in which it has failed, and it remains a concern. At times, it crashes, for some unknown reason. We avoid automating any complex automation processes. We find the solution to be not that user-friendly, and might be using the older version, which really did not have a lot of features, so my review is mostly based on the older version. WinAutomation could work on a simpler process of providing a development of something that proactively tells us what is wrong in the code, because what is happening right now is that we make the scripting code in some other place and some other control, and we identify errors over there. We simply copy it to this control, which is not even providing any color-coding, or any other assistance to the developers. Copying it from elsewhere is necessary to pick up any errors with ease.

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beograddeveloper - PeerSpot reviewer
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