Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I find it very helpful that Zimbra includes a native two-way sync to multiple mobile devices like iPhone, Android, Blackberry, Windows Mobile, and others. Zimbra also provides a myriad of other tools, and what’s more is that there are two different versions to choose from (Opensource and a Network Edition/Enterprise), allowing you to select the version that’s more appropriate for your needs. Another great thing about it is that it is light to manage, provides integrated tools for security, and works on Linux operating systems, which I believe to be far better than managing Microsoft Windows. It is also very straightforward to migrate from Zimbra Collaboration to another email solution.
Although Zimbra is a great solution for the most part, it would be great if they made it possible for users to connect their accounts without using webmail or logging into webmail every time. Email applications should easily connect on the desktop to the Zimbra server. I also think there is room for improvement for their storage management, allowing you ways to save emails that don’t take up storage or server space.
In contrast to Zimbra, Microsoft Exchange makes it easier to manage storage. For example, you can have massive storage capacity with 100GBs per user mailbox. Microsoft Exchange also offers complete scalability and flexibility. Despite all these benefits, the solution needs more integration with other platforms and I wish it had anti-malware functionality built into the basic version. Beyond that, if you are a fan of Microsoft, it might be ok for you, but I personally don’t like its interface. However, the solution is stable and technical support is decent.
Conclusion:I chose Zimbra for myself because although Microsoft Exchange can support a huge storage capacity, I don’t need it for that. I need Zimbra for other features that I would expect from any modern webmail client, ranging from webmail to contact lists to folders and a number of pluggable extensions that all work very well. Additionally, I went with Zimbra instead of Microsoft because it is a comparable product but less expensive.
Customer and Market Insights Manager at Intuit QuickBase
08 January 16
Email apps must deliver great experiences for both users AND administrators. Users expect intuitive, rich functionality across desk, mobile and Web. Admins expect management tools including dashboards and email/text alerts that minimize the time needed to manage the processes of adding/dropping users, scheduling backups, and updating spam/malware protection.