Customer Experience Management (CXM) solutions help businesses collect, analyze, and act on customer feedback to improve the overall customer experience. CXM solutions typically include features for customer feedback management, data analytics and reporting, workflow automation, collaboration tools, and integration capabilities.
The product is more suitable for small businesses than enterprises. It is an affordable product. I rate the pricing two or three out of ten.
The tool's pricing is competitive and unbelievable. Its licensing costs are yearly.