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Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?


We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

PeerSpot user
11 Answers
Saman Gupta - PeerSpot reviewer
Professional Services Consultant at Infinity Labs India
Real User
Top 20
15 December 21

I'm not involved on the financial side, but I believe the solution is costly.

Partha Dash - PeerSpot reviewer
Global Network Tech Lead at Thoughtworks
Real User
07 December 21

The most pricey solution is Zscaler, followed by Prisma Access, and then Netskope. The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time. For example, if you go ahead with a one-year subscription, just for testing purposes to see how the whole solution works, and you plan to renew for the next two or three years, you tend to see that the solution gets really costly. We understand that when you purchase a hardware component, the cost goes up because you have a physical asset that depreciates over time. But when you are getting a subscription-based service, the cost should tend to be reduced over time. With Prisma Access, the cost is increasing and that is something beyond any kind of logic. This is something that Palo Alto needs to work on if they want to be competitive in the market.

TejasJain - PeerSpot reviewer
Sr. Cloud Security Architect at Deloitte
Real User
Top 10
05 December 21

We created a bill of materials and passed it on to a third party. It probably was WWT, but it was sourced by the client itself. Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising.

Max Islam - PeerSpot reviewer
Associate Director at Cognizant
Real User
Top 20
24 September 21

It's pricey, it's not cheap. But you get what you pay for. My most crucial advice to colleagues who are looking to purchase this product would be to look at it from a 50,000-foot point of view, and then narrow it down to 40,000, 30,000, 20,000, and 10,000. The reason I say that is because, at the 50,000-foot view, the executives care about the pricing and the costing model; it's all about budget and how they can save the organization money. If you are in a high-end organization, this is the product you had better get, hands-down. If you are an executive at a highly visible bank, please get your head out of the sand and see what is best for your organization. If you are a manufacturing company that doesn't need this level of integrative security, go get something else, something cheaper, because you don't need this extensive level of security controls and throughput. But if you want to get the best-of-breed, then Palo Alto's product is what you should definitely get.

Sr. Security Analyst at Atos
Top 5
03 April 21

The solution requires a license and the technical support has extra costs. The licensing model could improve.

Naresh Pratap - PeerSpot reviewer
Senior Network Security Lead at a tech services company with 10,001+ employees
Real User
Top 20
29 March 21

I can't speak to the licensing costs. We had a two-year license, which we are still on.

Learn what your peers think about Prisma Access by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,572 professionals have used our research since 2012.
Head of Pre-Sales at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
30 December 20

Prisma Access is a little bit expensive.

Gregory Anderson - PeerSpot reviewer
Endpoint Security Manager at Catholic Health Initiatives
Real User
Top 10
06 October 20

I don't deal with licensing in the company. I'm not sure what the pricing is. My understanding is that it's a bit more expensive only because it's part of the framework of the Palo Alto solution. It's more sensitive than if we just went and got some free VPN or some ad hoc solution, and so it's a bit more costly.

Senior Security Architecture Specialist at a computer software company with 201-500 employees
Top 20
27 September 20

This is not an expensive product and everything is included with one license. We normally sell GlobalProtect bundled with a firewall if the customer wants an endpoint solution.

Consultant at a political organization with 201-500 employees
26 June 19

I think that the Palo Alto solution is very good. The licensing in comparison to other competitors is not really an issue. The price is not low but you can't compare with all the premium firewalls in its range. The licensing cost is about 18,000 euros.

Director at a tech services company with 51-200 employees
Real User
24 June 19

Palo Alto is not a cheap product. It's expensive because they provide very good technology.

Related Questions
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Oct 17, 2021
See 1 answer
17 October 21
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-delivered infrastructure. One of the advantages of Prisma Access is its vast network, with over 100 locations worldwide. We liked that it is customizable, and you can manage your security policies with dedicated cloud instances. Prisma Access’s features stack is similar to other perimeter firewalls, including SSL encryption/decryption, data loss prevention security, and sandbox. It simplifies work between branches via the Prisma Cloud, so it’s better suited for large enterprises. It also provides encrypted traffic flow between branches. However, it won’t work well with remote workforces because it creates network latency. ZScaler (ZPA) was a better fit for us because of its zero-trust approach. ZPA is user- and application-centric and creates a segment for each user. Therefore, only authorized users have access to private applications. We like that it is easy to use - for example, connecting to the Internet via a VPN. It secures the data, restricts access to non-secure websites, and adds a layer of security when connecting to the internet. It works well for a small company or remote workforces. The downside is that ZPA doesn’t let you see private IPs, which is more difficult for IT admins. Also, sometimes it can block third-party services. Conclusions ZScaler Private Access is a good solution for companies that want to deploy zero-trust architecture. It is better suited for companies that have adopted a remote workforce model, and for small and medium businesses. Prisma Access, in my opinion, works better for large companies and enterprises.
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