2020-03-09T08:07:54Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What advice do you have for others considering Alibaba Cloud?

If you were talking to someone whose organization is considering Alibaba Cloud, what would you say?

How would you rate it and why? Any other tips or advice?

4
PeerSpot user
4 Answers
Balaji T - PeerSpot reviewer
Manager Project Management at Cognizant
Real User
Top 5Leaderboard
2021-10-27T17:03:01Z
Oct 27, 2021

The solution is cloud-based. I would not recommend the solution to others. I give Alibaba Cloud a low rating of four to five out of ten.

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VD
CEO at a tech company with 11-50 employees
Real User
Top 5
2021-03-26T07:23:09Z
Mar 26, 2021

Relative to Albibaba'ss competitors, they're not as good. I would advise anyone interested to look at the stability of the solution and the documentation and make sure you are familiar with it. Having somebody who has worked on Alibaba Cloud onboard is always useful just to have some knowledge because certain things are not quite obvious. If you haven't worked on them before, then a very simple thing can cost you a lot of time and money. If you have someone who's worked at those solutions before, you'll be able to deal with it quickly. If you have an insight, a customer service person you're familiar with, then you have a good person to support you. That would be really good because that person can make your company's life a lot easier in terms of solving problems when you run into something. On a scale from one to ten, I would give Alibaba Cloud a six.

VB
Associate Technical Manager at a computer software company with 11-50 employees
Real User
2020-11-22T15:44:35Z
Nov 22, 2020

Feature-wise, it has multiple features, but stability-wise, it is not very stable at present. If you are in the development phase and have some time, you can use Alibaba. If you face any issues, you can report to Alibaba. They will take data and work on it. It is a little cheaper than other providers. I would rate Alibaba Cloud a seven out of ten. I am a little disappointed with this solution.

CY
System Engineer at a tech services company with 201-500 employees
Real User
2020-03-09T08:07:54Z
Mar 9, 2020

We're just a customer. We don't have a relationship or affiliation with Alibaba. I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution. I'd rate it six out of ten.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Oct 27, 2021
Please share with the community what you think needs improvement with Alibaba Cloud. What are its weaknesses? What would you like to see changed in a future version?
2 out of 4 answers
CY
System Engineer at a tech services company with 201-500 employees
Mar 9, 2020
We use Azure and Huawei as well, and, from an ease of use perspective, those two are much better. Alibaba should work to make the solution simpler like them. The interface could be more user-friendly. From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good.
VB
Associate Technical Manager at a computer software company with 11-50 employees
Nov 22, 2020
From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them.
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Oct 27, 2021
Hi Everyone, What do you like most about Alibaba Cloud? Thanks for sharing your thoughts with the community!
2 out of 4 answers
CY
System Engineer at a tech services company with 201-500 employees
Mar 9, 2020
The cost of hosting the solution is very reasonable. It's quite inexpensive.
VB
Associate Technical Manager at a computer software company with 11-50 employees
Nov 22, 2020
Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable.
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