For an organization considering which platform to go with, realizing there are many factors involved, depending on the needs of the organization - for a Records Management System (as opposed to only a Document Management System) which would you suggest: Microsoft SharePoint or OpenText?
Adding in the fact that OpenText as well as some aspects of Microsoft but not neither is being used to its full extent, until further research, and all avenues have been explored thoroughly. Time, cost, retention and disposition capabilities (compliance), security, ease of integration, etc. These factors, as well as a few others (we will start with those) are crucial to moving forward.
I'm speaking in general terms so I can relay the information to a general audience.
Details: Policy Analyst (Information Management/Technology), Government