Zyxel Unified Security Gateway OverviewUNIXBusinessApplication

Zyxel Unified Security Gateway is the #9 ranked solution in top Unified Threat Management (UTM) tools. PeerSpot users give Zyxel Unified Security Gateway an average rating of 3.0 out of 10. Zyxel Unified Security Gateway is most commonly compared to Fortinet FortiGate: Zyxel Unified Security Gateway vs Fortinet FortiGate. Zyxel Unified Security Gateway is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 29% of all views.
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What is Zyxel Unified Security Gateway?

ZyWALL USG Series delivers high-access quality to help businesses satisfy the demand for always-online communications. For internal deployments, the ZyWALL USG Series provides active-passive High-Availability (HA) service to support device or connection failover.

With Device HA Pro service, the ZyWALL USG Series also supports instant failover, so connections are always maintained when a failover event occurs. For external deployments, the ZyWALL USG Series features multi- WAN load balancing/failover and a comprehensive mobile broadband USB modem support list for WAN backup operations. The ZyWALL USG Series also supports IPSec load balancing and failover, providing additional resilience for mission-critical VPN failover with VTI Interface deployments.

ZyWALL USG110/210/310 thoroughly protects networks with industry-leading firewall, Anti-Malware/ Virus, Anti-Spam, Content Filtering, IDP, and Application Patrol functionality. Regulate unauthorized use of Web applications over your network, such as Facebook, Google apps, and Netflix, among others. Zyxel security measures are enhanced with SSL Inspection, blocking threats hidden in SSL-encrypted connections while facilitating deeper policy enforcement. Furthermore, newly improved Content Filtering 2.0 enhances HTTPS Domain Filter, Browser SafeSearch, and Geo IP Blocking for an array of security enhancements to ensure clean Web connections.

Zyxel Unified Security Gateway Video

Archived Zyxel Unified Security Gateway Reviews (more than two years old)

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IT Manager / Project Coordinator at a healthcare company with 201-500 employees
Real User
A robust appliance that is reasonably priced and straightforward to set up
Pros and Cons
  • "This is a capable appliance and the standard features work well for us."
  • "Although manageable, the user interface is a little bit slow and could be improved."

What is our primary use case?

We use this product as a gateway for our users to access the internet.

What is most valuable?

This is a capable appliance and the standard features work well for us.

What needs improvement?

Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists.

At one of our sites, the CPU utilization was very high, and for no reason.

Technical support needs to be more responsive to requests.

For how long have I used the solution?

We have been using the Zyxel Unified Security Gateway for at least five years.

Buyer's Guide
Unified Threat Management (UTM)
November 2022
Find out what your peers are saying about Zyxel, WatchGuard, Sophos and others in Unified Threat Management (UTM). Updated: November 2022.
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What do I think about the stability of the solution?

This solution is pretty solid, other than the instance where we had experienced abnormally high CPU utilization.

What do I think about the scalability of the solution?

We have not had to scale or expand, so I haven't put any thought into its scalability. As we add more offices, we will increase usage.

How are customer service and support?

I do not have a lot of experience with technical support. On one occasion, I submitted a request about a problem that a user was having and I never received a response.

Which solution did I use previously and why did I switch?

I have not used another similar solution.

How was the initial setup?

The initial setup is pretty straightforward. I can just use my configuration templates and apply them the way I want. The deployment takes less than a day.

What about the implementation team?

We have two IT people who maintain our gateway.

What's my experience with pricing, setup cost, and licensing?

This gateway is pretty cheap.

Which other solutions did I evaluate?

We did not compare other products before this one was chosen.

What other advice do I have?

Overall, this is a good solution, but anything can be improved. To summarize, I would say that it's not the greatest but it's pretty cheap, and it's got basic functions that we can use. 

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Unified Threat Management (UTM) Report and find out what your peers are saying about Zyxel, WatchGuard, Sophos, and more!
Updated: November 2022
Buyer's Guide
Download our free Unified Threat Management (UTM) Report and find out what your peers are saying about Zyxel, WatchGuard, Sophos, and more!