IT Central Station is now PeerSpot: Here's why

ThinDesk Hosted Virtual Desktop Services OverviewUNIXBusinessApplication

What is ThinDesk Hosted Virtual Desktop Services?
ThinDesk is a hosted desktop platform that frees you to work anywhere using any device with an Internet connection. ThinDesk's hosted desktop can replicate the look and feel of your PC desktop without having to access and store your files locally on your device's hard drive.
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Archived ThinDesk Hosted Virtual Desktop Services Reviews (more than two years old)

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William Kosinetz - PeerSpot reviewer
CIO with 501-1,000 employees
Real User
Very good solution but a different skill set needed to manage and deploy

What is most valuable?

Software As A Service, Image Update, Security Settings

How has it helped my organization?

The organization can swiftly add move, change and deploy software.

What needs improvement?

Speed on video, better VOIP, Anti-virus agent overhead and VDI Layering

For how long have I used the solution?

3 Years

What was my experience with deployment of the solution?

Not really; Followed best practices and did a pilot program before deployment

What do I think about the stability of the solution?

Yes; Mostly minor Microsoft issues

What do I think about the scalability of the solution?

Yes; Software license model changes

How are customer service and support?

Customer Service: Good. Ready for Prime Time. Technical Support: Very Good

Which solution did I use previously and why did I switch?

No, just tested different solutions before deployment

How was the initial setup?

Some of the software applications were complex in the licensing model.

What about the implementation team?

Both. The vendor was excellent.

What's my experience with pricing, setup cost, and licensing?

The Capex is 351k. The Opex is 175k

Which other solutions did I evaluate?

Used layering technology fundamentally

What other advice do I have?

Different skill set needed to manage and deploy.
Disclosure: I am a real user, and this review is based on my own experience and opinions.