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SAP Customer Data Cloud OverviewUNIXBusinessApplication

SAP Customer Data Cloud is #1 ranked solution in top Social Login tools. PeerSpot users give SAP Customer Data Cloud an average rating of 8.0 out of 10. SAP Customer Data Cloud is most commonly compared to Auth0: SAP Customer Data Cloud vs Auth0. SAP Customer Data Cloud is popular among the large enterprise segment, accounting for 75% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 25% of all views.
What is SAP Customer Data Cloud?

SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

SAP Customer Data Cloud was previously known as Gigya Customer Identity Management.

SAP Customer Data Cloud Customers

Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media

SAP Customer Data Cloud Video

SAP Customer Data Cloud Reviews

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Specialist Programmer at a tech services company with 10,001+ employees
User
Top 20Leaderboard
Customizable, enhances security, and the Consent Management functionality is helpful
Pros and Cons
  • "SAP CDC is very easy to use and the best part about this tool is its documentation."
  • "I have struggled to give different access to different users in the same application."

What is our primary use case?

Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management.

Screens and automated emails to customers can be highly customized, and it also provides drag and drop features to enhance the look and feel of different screens like registration or login.

It can also be configured to support different protocols like SAML and OIDC. 

SAP CDC is very easy to use and the best part about this tool is its documentation.

How has it helped my organization?

It has enhanced the security and customer satisfaction of our customers.

The screen customization features and exposed REST API makes our tasks simpler.

What is most valuable?

The most valuable feature is the Consent management functionality.

What needs improvement?

The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application. It is very difficult to achieve this in CDC.

For how long have I used the solution?

We have been using SAP Customer Data Cloud for almost four years.

Which solution did I use previously and why did I switch?

I have worked on different IAM tools but the simplicity of SAP CDC makes it the best contender.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user