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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Portnox provides comprehensive network visibility, allowing users to see all connected devices and apply specific rules and policies to various locations.
It is agentless and scalable, ensuring system compliance through policy enforcement and enhancing network security within a zero-trust architecture.
The technical support for Portnox is highly commendable, offering valuable assistance when needed.
Its cloud-based features are excellent, providing seamless integration and management across networks and offices.
Portnox delivers significant time savings and value for money, making it an efficient choice for network access control.

CONS

Portnox could benefit from increasing the number of support staff and extending support hours, especially in the Asia Pacific region.
The pricing structure, particularly the per-port licensing model, could be improved.
There are integration issues with various systems like firewalls, Wi-Fi controllers, and the lack of cohesive integration between Portnox CORE and Portnox CLEAR.
Support for older network devices such as unmanaged switches and certain network brands is limited, impacting SMEs.
Stability issues occur, including system glitches and occasional network downtime when switch ports are affected.
 

Portnox Pros review quotes

it_user150309 - PeerSpot reviewer
Network Engineer at a financial services firm with 5,001-10,000 employees
Sep 4, 2014
The ability of the product to search the entire network and know what you have hidden on your network.
UU
Tech Support at a tech services company with 11-50 employees
Mar 15, 2018
Previous to the deployment we didn't have complete visibility of all the endpoints, all the devices that are connected to the network. But with the deployment of portnox, we could see all the devices and where they're connecting. We can equally segregate and apply different rules, policies to each location that we didn't monitor specifically.
DM
Chief System Engineer at a media company with 501-1,000 employees
Jul 29, 2019
This is a self-sufficient network monitoring and security product that saves time and employee resources.
Learn what your peers think about Portnox. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,444 professionals have used our research since 2012.
IS
Consulting Principal at a transportation company with 501-1,000 employees
Jul 31, 2019
The minute people have issues on their network, we can see what is happening right away.
JF
Security Analyst at a financial services firm with 201-500 employees
Sep 24, 2020
There is an add-on feature for application control to kill unwanted applications when launched on a user's device.
JK
Systems & Support Engineer at CWG Plc
Dec 5, 2020
It's so easy to set up, you don't need outside assistance.
BL
Vodja projektov sistemskih rešitev at a tech services company with 51-200 employees
Aug 26, 2021
Technical support was very helpful when we needed them.
reviewer1242117 - PeerSpot reviewer
Product Manager at a tech services company with 51-200 employees
Feb 21, 2022
I like the fact that you can take your device anywhere and still have that visibility from anywhere because it's agent-based.
NenadMijatovic - PeerSpot reviewer
Director of Sales at S4E Serbia
Apr 30, 2022
The most important feature is that this solution is agentless. So, you don't have to install any agents on endpoints.
Felix Adikaibe - PeerSpot reviewer
IT INFRASTRUCTURE AND NETWORK ADMIN at Investment One Finance
May 26, 2022
It's a stable product.
 

Portnox Cons review quotes

it_user150309 - PeerSpot reviewer
Network Engineer at a financial services firm with 5,001-10,000 employees
Sep 4, 2014
It can't work fully redundant.
UU
Tech Support at a tech services company with 11-50 employees
Mar 15, 2018
One thing they can look at is increasing the number of support staff so that there will be more people supporting the solution than they currently have.
DM
Chief System Engineer at a media company with 501-1,000 employees
Jul 29, 2019
It might be beneficial to improve the ease of integrating the product with firewalls.
Learn what your peers think about Portnox. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,444 professionals have used our research since 2012.
IS
Consulting Principal at a transportation company with 501-1,000 employees
Jul 31, 2019
The licensing is based on a per-port price, even when you are not using all of the ports, and this is something that could be improved.
JF
Security Analyst at a financial services firm with 201-500 employees
Sep 24, 2020
Portnox CORE can improve on support for unmanaged switches (or hubs) and other brands of network devices. These kinds of devices are still in use in organisations, especially SMEs who cannot afford to buy a managed switch.
JK
Systems & Support Engineer at CWG Plc
Dec 5, 2020
Now, the way security is viewed, maybe including something like AI, to automate some of the things that are required to be done would be great.
BL
Vodja projektov sistemskih rešitev at a tech services company with 51-200 employees
Aug 26, 2021
The solution did have some stability issues, however, all I had to do was restart it.
reviewer1242117 - PeerSpot reviewer
Product Manager at a tech services company with 51-200 employees
Feb 21, 2022
I believe there is a lot of room for improvement in terms of integration.
NenadMijatovic - PeerSpot reviewer
Director of Sales at S4E Serbia
Apr 30, 2022
The integration between Portnox CORE and Portnox CLEAR can be better. These are two different systems, and there is no unique console for both devices. Portnox CORE is agentless, whereas Portnox CLEAR is not agentless.
Felix Adikaibe - PeerSpot reviewer
IT INFRASTRUCTURE AND NETWORK ADMIN at Investment One Finance
May 26, 2022
One of the things for the on-premise is that sometimes you click on it and it takes a while for it to respond.