What is Openscape Contact Center?UNIXBusinessApplication
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OpenScape Contact Center Enterprise is an integrated multi-channel contact center solution featuring advanced skills-based routing for the mid-to-large contact center, with up to 1,500 active agents on a single server. Multiple OpenScape Contact Center Enterprise servers can be networked across physical or virtual sites for increased scalability to up to 7,500 active agents.
Openscape Contact Center market share
The market share of Openscape Contact Center in the Contact Center Infrastructure category
is 2.2% and it increased
by 26.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
February 2024
Contact Center Infrastructure
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