NETSCOUT nGeniusPULSE pros and cons

4.1 out of 5

7 reviews
100% willing to recommend

Pros & Cons summary

NETSCOUT nGeniusPULSE is a comprehensive solution for troubleshooting and monitoring, featuring traffic queuing and bandwidth usage analysis. It excels in pinpointing network issues and is appreciated for managing complex environments with efficient technical support. However, its usability is hindered by excessive clicks and limited event notifications, requiring manual effort during network changes. Integration with SolarWinds is lacking, and a price reduction is advisable for better market competitiveness.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Get the report

Prominent pros & cons

PROS

Users appreciate the single pane of glass view for centralizing all necessary information in one window.

The reliability and completeness of NETSCOUT nGeniusPULSE for troubleshooting and monitoring environments is highly regarded.

Monitoring and maintaining traffic queuing, as well as identifying bandwidth usage, are seen as valuable features.

The network troubleshooting analysis allows users to anticipate and address issues before they impact network operations.

The technical support team, comprising skilled engineers and technicians, is considered a strong asset.

CONS

Usability requires improvement, with too many clicks needed.

Event notifications should be more granular instead of sending every alert.

There is a high manual effort required as traffic and networks change.

The price could be reduced.

It lacks integration with SolarWinds and functions differently.

NETSCOUT nGeniusPULSE Pros review quotes

Mohamed Abdalla

Senior Network/UCC Consultant at FVC

Sep 22, 2019

This is a very reliable and complete solution for troubleshooting and monitoring environments.

Read full review

Anthony Mirra

Lead Network Engineer at Cerner Corporation

Apr 21, 2019

I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation.

Read full review

Grant Massey

IT Manager at Motorola

Apr 21, 2019

I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything.

Read full review

Buyer's Guide

NETSCOUT nGeniusPULSE

October 2025

Free Report: NETSCOUT nGeniusPULSE Reviews and More

Learn what your peers think about NETSCOUT nGeniusPULSE. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.

DOWNLOAD NOW

872,837 professionals have used our research since 2012.

Leandro Di Maria

Gerente De Ventas at internet winds ag

Apr 29, 2024

The solution's technical support team consists of good engineers and technicians.

Read full review

reviewer1431960

Principle Engineer Network Management Systems at a comms service provider with 10,001+ employees

Sep 28, 2022

The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth.

Read full review

Mohamed Abdalla

Senior Network/UCC Consultant at FVC

Sep 29, 2022

The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network.

Read full review

Ian Munoz

Ingeniero en Telecomunicaciones at a energy/utilities company with 1,001-5,000 employees

Oct 14, 2025

NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds.

Read full review

NETSCOUT nGeniusPULSE Cons review quotes

Mohamed Abdalla

Senior Network/UCC Consultant at FVC

Sep 22, 2019

The GUI interface and dashboards could be more attractive to the customer.

Read full review

Anthony Mirra

Lead Network Engineer at Cerner Corporation

Apr 21, 2019

Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it.

Read full review

Grant Massey

IT Manager at Motorola

Apr 21, 2019

In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular.

Read full review

Buyer's Guide

NETSCOUT nGeniusPULSE

October 2025

Free Report: NETSCOUT nGeniusPULSE Reviews and More

Learn what your peers think about NETSCOUT nGeniusPULSE. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.

DOWNLOAD NOW

872,837 professionals have used our research since 2012.

Leandro Di Maria

Gerente De Ventas at internet winds ag

Apr 29, 2024

Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

Read full review

reviewer1431960

Principle Engineer Network Management Systems at a comms service provider with 10,001+ employees

Sep 28, 2022

They require a lot of manual effort as traffic flows, networks, and formal times change.

Read full review

Mohamed Abdalla

Senior Network/UCC Consultant at FVC

Sep 29, 2022

The price of the solution could be reduced.

Read full review

Ian Munoz