I have used a couple of National Instruments products. I use them for probing high-speed signals. For us, the product targets high-speed serial applications, such as PAN4 signaling. We are measuring NRZ signals for high-speed internet. We are not utilizing the full bandwidth.
It helps to debug things faster. You know what the signal quality is going into the device and coming out of it.
The user interface is pretty nice, pretty intuitive.
Another valuable feature is automatically resetting everything. That helps a new user to start off. And most of the features are on the screen itself. The naming convention makes it very easy to understand what is needed. In that way, it's easier.
I would like to see more of a tasking user base and documentation inside the instrument itself, rather than having to go online for it.
Three to five years.
I usually don't go to technical support. There are groups in our team that do that. I will tell them, "Hey, there's a problem," and they will go look into it. I don't have to actually ask for the technical support. But usually, you get pretty good technical support.
We have been using the same product for a long time.
If we thought the new products were better we would switch. If the scope probe cannot handle the speed anymore, the newer ones will be better able to handle that. It basically comes down to high-speed signaling.
Using this product is helpful, so I would recommend it to people at any other company.
There is not much of a learning curve; maybe a few days.
I, myself, have not used the device for the connection of IoT devices, but we do have plans to do so.
I would rate the product at eight out of ten. Better documentation and a touchscreen display would be nice.