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Microsoft Purview eDiscovery pros and cons

Vendor: Microsoft
3.9 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Purview eDiscovery's machine learning is notable for its effectiveness; it automates the process once the model is trained.
eDiscovery Premium makes data from Teams more accessible than other platforms.
It facilitates retrieval of information left by previous users, enhancing data recovery from platforms like SharePoint.
Its capability to search across multiple platforms such as Exchange, SharePoint, Teams, and OneDrive is highly valued.
Microsoft Purview eDiscovery significantly reduces task completion time, allowing searches of extensive mailboxes efficiently.

CONS

Purview eDiscovery may experience issues such as search results hanging or error codes requiring Microsoft support intervention.
Lacks certain functionalities compared to specialized legal tools, necessitating additional steps to complete tasks.
Considered expensive given its current feature set.
Limited platform compatibility, currently supporting only OneDrive, Teams, SharePoint, and Exchange, suggesting a need for expansion.
Data Loss Protection needs refinement to reduce false positives in policy violation remediation, especially for credit card detection.
 

Microsoft Purview eDiscovery Pros review quotes

Mike McBride - PeerSpot reviewer
Apr 25, 2023
I think eDiscovery Premium has made dealing with data from Teams much more accessible than any other platform.
reviewer2595618 - PeerSpot reviewer
Nov 20, 2024
The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need.
Frank Radeck - PeerSpot reviewer
Nov 19, 2024
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms.
Learn what your peers think about Microsoft Purview eDiscovery. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
reviewer2161866 - PeerSpot reviewer
Apr 18, 2023
The machine learning wasn't half bad. I really like that part. I thought it was novel. It pretty much automated it, once you trained the model.
Deepesh Mehtani - PeerSpot reviewer
Nov 30, 2023
The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and they didn't disclose it. Thanks to the product, it's easy for me to search and find out what communication a specific user has done, whether it's from SharePoint or any other platform. With Microsoft Purview eDiscovery, we can easily retrieve and restore this data.
 

Microsoft Purview eDiscovery Cons review quotes

Mike McBride - PeerSpot reviewer
Apr 25, 2023
I see two significant challenges with many of my clients. One is that there are some functionality gaps compared to specialized tools in the legal industry, like a legal hold tool or a document review tool. They have features that Purview eDiscovery lacks. Those gaps create a situation where I almost have to do things twice. I need to collect all my data in eDiscovery and ship it to another platform to complete the review.
reviewer2595618 - PeerSpot reviewer
Nov 20, 2024
It has been one of the most solid tools I have worked with. However, Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives.
Frank Radeck - PeerSpot reviewer
Nov 19, 2024
I would suggest adding more platforms. Currently, it's compatible with OneDrive, Teams, SharePoint, and Exchange. Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial. Exploring options like Azure Files might be an avenue for improvement.
Learn what your peers think about Microsoft Purview eDiscovery. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
reviewer2161866 - PeerSpot reviewer
Apr 18, 2023
Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out.
Deepesh Mehtani - PeerSpot reviewer
Nov 30, 2023
Microsoft Purview eDiscovery should be cheaper.