Meraki SD-WAN OverviewUNIXBusinessApplication

Meraki SD-WAN is the #1 ranked solution in top Software Defined Networking. PeerSpot users give Meraki SD-WAN an average rating of 8.0 out of 10. Meraki SD-WAN is most commonly compared to Cisco SD-WAN: Meraki SD-WAN vs Cisco SD-WAN. Meraki SD-WAN is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 21% of all views.
Meraki SD-WAN Buyer's Guide

Download the Meraki SD-WAN Buyer's Guide including reviews and more. Updated: November 2022

What is Meraki SD-WAN?

Software-defined WAN is a new approach to network connectivity that lowers operational costs and improves resource usage for multi-site deployments, allowing network administrators to use bandwidth more efficiently and ensure the highest possible level of performance for critical applications without sacrificing security or data privacy. For more information on deploying and configuring SD-WAN on the Meraki MX Security Appliance, see the Meraki SD-WAN Deployment Guide.

Meraki SD-WAN Customers

École Jeannine Manuel

Meraki SD-WAN Video

Meraki SD-WAN Pricing Advice

What users are saying about Meraki SD-WAN pricing:
  • "They have a baseline software license, and then they've got an SD-WAN software license, and then they've got an advanced security software license. They're low cost, and they'll provide any amount of flexibility that you want from a modeling perspective for payment. Typically, it's either annually or multi-year, but they are a lower-cost company. They're not the most expensive by far."
  • "The price can vary depending on the challenges that you need to address. When you look at the stability and reliability against the price, you absolutely get the value for the price."
  • Meraki SD-WAN Reviews

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    Senior Product Manager at a comms service provider with 10,001+ employees
    Real User
    Top 20
    Known for ease of use and ubiquitous management platform that covers everything, but has some limitations and is not as robust as some of the other vendors
    Pros and Cons
    • "They're known for their ease of use and ubiquitous management platform that covers everything. Meraki really excels in plug-and-play solutions. You just plug it up, and everything works. All of the components—the firewall/router, the switches, the access points, the cameras—work very nicely together, and they all can be managed from one platform. That is probably their biggest selling point. Everything comes in one ubiquitous package, and you don't have to manage different components from different platforms. You can see everything from one platform."
    • "From the vice perspective, they just are not as robust as some of the other vendors. They have limitations in throughput and the number of circuits that they can support on a wide area network. Their higher-end security is all cloud-based. They have some capability with the premise-based solutions, but the higher ends are all cloud-based, and that's via Cisco Umbrella."

    What is our primary use case?

    I work for a carrier, and we consume, resell, and integrate Cisco products. I'm a product manager, and I have a couple of products that are built around Cisco Meraki's offerings. One of them is a managed business wifi solution, and the other one is an SD-WAN solution. I own both of these products. 

    Meraki is really big in retail and education, and that's where we see a lot of use cases. It is a low-cost or entry product. It is not a sophisticated, complete solution. People who are very concerned about the total cost of ownership will look at a Meraki solution more. 

    The deployment is a combination. The orchestration is on a public cloud, and then the customer locations are all premise-based Meraki devices.

    What is most valuable?

    They're known for their ease of use and ubiquitous management platform that covers everything. Meraki really excels in plug-and-play solutions. You just plug it up, and everything works. All of the components—the firewall/router, the switches, the access points, the cameras—work very nicely together, and they all can be managed from one platform. That is probably their biggest selling point. Everything comes in one ubiquitous package, and you don't have to manage different components from different platforms. You can see everything from one platform.

    What needs improvement?

    From the vice perspective, they just are not as robust as some of the other vendors. They have limitations in throughput and the number of circuits that they can support on a wide area network. Their higher-end security is all cloud-based. They have some capability with the premise-based solutions, but the higher ends are all cloud-based, and that's via Cisco Umbrella.

    Their support can be better. They do not offer a lot of hands-on support for their products.

    For how long have I used the solution?

    I have probably been using this solution for three years.

    Buyer's Guide
    Meraki SD-WAN
    November 2022
    Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
    655,465 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    From the stability perspective, everybody is pretty much on the same level playing field. I don't really see anybody standing out more than anybody else. Meraki is a low-cost equipment provider, so they're not offering big metal devices that plug into racks and a data center. They're more along the lines of the hard plastic desktop type of units. They have the same meantime between failure as most other products, so it's difficult to put them above or below anybody else. They all are pretty much on the same level playing field.

    What do I think about the scalability of the solution?

    Scalability is good as long as you're doing a simple task. If you're just deploying SD-WAN and you're not putting in cameras, wifi access points, and a lot of different components, scalability is really good. From that perspective, they do well. Their niche is retail and education, and both of these areas can be very large networks depending on the provider.

    We do not have plans to increase its usage. They are really premise-based solutions that are managed from the network, and we are not staying with that same type of approach in our product lines. We are moving to a fully-integrated network approach to security, connectivity, and management.

    How are customer service and support?

    I would rate them one out of five. They do not offer a lot of hands-on support for their products.

    Which solution did I use previously and why did I switch?

    We use three or four other SD-WAN providers to offer the same type of product. We have VeloCloud, Fortinet, and Versa. The main differences are more capabilities, more functionality, better support, better value, and a better total cost of ownership.

    How was the initial setup?

    Everything is plug-and-play. If you're using all Meraki components, it is very easy to deploy.

    The deployment duration is very short. There are not a lot of design concerns. There is not a lot of configuration. Everything can be done over the air from a network-based platform. So, it is very easy and very fast to deploy.

    What was our ROI?

    We've created a lot of things internally to compare different vendors and different technologies. From a customer perspective, I don't really do ROIs for evaluating vendors, but I'm familiar with the ROI. It really varies. There are other vendors that are also considered low-cost that technically perform better than Meraki. So, from a comparison perspective, it's difficult to know if you've got a better ROI with one vendor versus another without really understanding what it is that you're trying to accomplish.

    Some customers may put a high value on ease of management, ease of deployment, and ease of managing and monitoring. Meraki does a decent job at all of that, whereas other companies may put a higher value on the features and functionality, security, and other things that are inherent to other products. Therefore, it is difficult to put them into a single bucket or category. From a low-cost provider perspective, their ROI for a customer is probably in line with that category of vendors.

    What's my experience with pricing, setup cost, and licensing?

    They have a baseline software license, and then they've got an SD-WAN software license, and then they've got an advanced security software license. 

    They're low cost, and they'll provide any amount of flexibility that you want from a modeling perspective for payment. Typically, it's either annually or multi-year, but they are a lower-cost company. They're not the most expensive by far.

    There is an additional cost of the equipment that doesn't tend to be high.

    What other advice do I have?

    Meraki is known as a lower-end SD-WAN solution. It has limitations from the hardware and the software perspective. They've gotten better over the years, but they were always viewed as a low-cost or entry type of product. They don't do a lot of the more sophisticated features and functionality of some of the other SD-WAN providers.

    From a customer perspective, it really depends on:

    • What are they looking for?
    • What are they concerned about?
    • Do they have any other products?
    • Are they using any other security mechanism and is it network-based or premise-based?

    It is just about what fits into their network and what they're currently using.

    I would advise having a good understanding of the physical requirements for the facility that it's being deployed. You should have a good understanding of what you need from a component perspective, such as extra switches or extra access points. That's probably the biggest thing. There are other products for which you may have to pay a little bit more, but they are going to be better performing, and they will give you better service. So, you need to understand, especially if you're going with a low-cost vendor, that you might end up having to pay more because you had to add more components to the solution.

    I would put it a little bit over halfway. I would rate it a six out of 10. It is certainly a good product. They have a lot of basic features and functionality. They can provide a good solution, but you may end up having to pay more than what you anticipated to get everything that you want because they don't include as much as some of the other vendors.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Group Network Specialist at a financial services firm with 5,001-10,000 employees
    Real User
    Top 5Leaderboard
    Easy to manage with zero-touch configuration and good security features
    Pros and Cons
    • "I can manage it very well and in a very easy way."
    • "We'd like features that provide more transparency when there are issues. Right now, it's hard to get clarity on problems. We need more visibility."

    How has it helped my organization?

    There is no comparison with a normal broadband connection versus one that is the dedicated connection that we have. We have saved a lot of money after deploying Cisco Meraki.

    What is most valuable?

    We have many businesses in geographical locations, and due to this, we need it in many different locations. It has become very easy for us to deploy these products. They claim that it is zero-touch configuration. That is true. Suppose if I want to deploy this product in Manila, I don't have to have this product in my hand in the wire and I don't need to go to Manila. It's not like that.

    It can be delivered to them and as soon as they plug it we can push the configuration. That is the beauty of this SD-WAN technology that we have.

    The solution is helping me, not only for side-to-side connectivity but also for defining different VLANs, different networks, between the firewalls. I can do firewalling between these networks.

    I can manage it very well and in a very easy way. This is from the technical perspective.

    After deploying Meraki, we have a drastic fitting on connectivity because before Cisco Meraki, we used to have a physical broadband internet connection and it is very, very expensive in Dubai.

    The security firewall features that are embedded in the product is very good. The security, including the internal threat protection, the IPS, or the advanced threat admin, are very good. 

    The hardware is okay as compared to any other product.

    What needs improvement?

    The advanced license is expensive. Part of the cost involved is high. If you are only a small or medium business, it may not be the best option. For branch divisions, yes. This is a very useful product and I don't have any problem with the CAPEX however, I have a problem with the OPEX as the OPEX part of the advanced license is quite expensive. 

    We'd like features that provide more transparency when there are issues. Right now, it's hard to get clarity on problems. We need more visibility.

    For how long have I used the solution?

    I've been using the solution for three years at this point.

    What do I think about the stability of the solution?

    The solution is quite stable. There aren't bugs or glitches. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    It's scalable.

    We might have a plan to extend to maybe a hundred percent more sites within 2021. Hopefully, within this year, we will add almost double the size that we have right now. Currently, we have a total of 1200 employees that will double to 2400 and they each have their own devices. There are other guest users as well. There might be 4000 unique devices that need coverage.

    How are customer service and technical support?

    The technical support isn't always ideal. Occasionally, we are unable to understand what is happening. When we escalate the matter, the response that we get from Cisco is not satisfactory as sometimes they are depending on the log, and sometimes they are depending on what is connected to a device, for example, and any cascaded device connected to it. They will say that maybe it is because of the device that it's connected on. They seem to have difficulty pinpointing the issue at hand.

    Which solution did I use previously and why did I switch?

    Before using Meraki, we had the 1900 series of Cisco, and before we were using it with a DMVPN. This was the technology that was there before. We've always used Cisco.

    How was the initial setup?

    The initial setup is straightforward. However, it depends on how you are setting it up. There are companies that do a very basic setup, and with a basic setup, anyone can do it. Even if you are not a technical person you can do this. It's very, very easy with zero-touch configuration. 

    That said, when it comes to full functionality, in our case, we are completely using all of the features. We're doing integrations and using authentication and group policies and the advanced treatment events, and firewall rules, as well as traffic shipping rules. All of these are different. It's a bit more of a complex process.

    We're working with a DNS Umbrella. When it comes to that much functionality, it is not easy, actually. It's not a basic thing. You need some experts to do the installation configuration.

    While they've made it pretty user-friendly, they've also made it in such a way that handicaps IT staff. YOu always have to escalate issues to Cisco to get it sorted.

    Once you get over the first implementation and move to configuration, it's pretty easy.

    YOu only need one person to handle the deployment process.

    What about the implementation team?

    I tend to handle the implementation and configuration. I'm well-versed in Cisco. I don't need a consultant or integrator to assist me.

    What other advice do I have?

    We are a customer and end-user.

    We have an SD-WAN technology that works on Cisco Meraki with MX appliances. Then we have a core appliance, from Core/Distribution and edge. These are all HP routers.

    We are using the latest version of the solution. We get automatic updates to the latest versions.

    While the solution is on-premises, it can be managed on the cloud.

    I would recommend the solution. I'd rate the solution at an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Meraki SD-WAN
    November 2022
    Learn what your peers think about Meraki SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
    655,465 professionals have used our research since 2012.
    Owner at a consultancy with 1-10 employees
    Real User
    Top 5Leaderboard
    Allows you to control how traffic is directed and prioritized across multiple uplinks
    Pros and Cons
    • "The seamless end-to-end setup is really what makes it beautiful; that's why Meraki is good."
    • "I think they should enhance the security."

    What is our primary use case?

    We have multiple ISP's connected, usually it's two. Two ISP's per site and we have to make sure that the site-to-site connectivity is managed and is maintained — the redundancy has to be maintained. 

    How has it helped my organization?

    The different services that we offer from different offices are available wherever we need them. That's the purpose of going with the Meraki SD-WAN solution versus another company. It's very straightforward. Their full mesh network just works. That's important.

    What is most valuable?

    The seamless end-to-end setup is really what makes it beautiful; that's why Meraki is good. It's much easier than some of the other vendors to manage and keep track of what's going on because you can see it in real-time on the portal. I don't really feel like VALO Cloud gives you a good idea of what's going on. VALO Cloud devices don't work nearly as well, in my opinion, as the Meraki devices.

    What needs improvement?

    I think they should enhance the security. I feel like the security is decent, but some other people that I work with say there are better options available. Cisco requires you to upgrade the firmware to custom firmware on the devices you want to go beyond Diffie-Hellman five. DH5 is in the lower part of the spectrum. Other devices, even Cisco devices are using DH15 or higher. I think DH24 is the highest that's currently available. 

    The feature set right now requires a firmware upgrade that's custom to enable that kind of encryption. They should just have it in a dropdown. If they could fix that, I could tell my other colleagues, "Hey, look, Cisco can do it right out of the box." To enable higher-end encryption, higher than Diffie-Hellman five, DH5, requires a custom firmware. If they could make that built into the standard firmware as an option, I would love that. 

    I think that from Cisco's perspective, they've chosen not to do that simply because it requires more performance.

    That's how they keep it because they say, "Oh, look at the performance. It's the same as the other guy." Yeah, but the other guy's using DH15 or DH14 and you're using DH5. The level of encryption means more horsepower required from the processor on the devices so that's why it increases the footprint. The more CPU, the hotter it gets and then it doesn't last as long; the performance is not as good because it's using more resources, etc. Cisco should definitely sell equipment with better processes or better performance for our processes because that would give us a higher level of encryption on our firewalls.

    For how long have I used the solution?

    I have been using Meraki SD-WAN for roughly four to five years.

    How was the initial setup?

    The setup time is excellent. The ease of setup is excellent. It's a set it and forget it solution. Once we created the mesh network, if we have to change an ISP, it doesn't mean we have to change an entire configuration. We just unplug it, plug the new one in, change the IPs and it works. Some SD-WAN providers give you a valid internet IP address as part of their solution, and others don't. A lot of the SD-WAN providers that provide internet access use Meraki devices as a black box. They just hand off one interface to the client-side and that's it.

    What other advice do I have?

    Overall, on a scale from one to ten, I would give Meraki SD-WAN a rating of eight. If they could do better on the performance side, that really would make a difference.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Chandra-Prakash - PeerSpot reviewer
    Associate Director of Network Tower at Happiest Minds Technologies
    Real User
    Top 5Leaderboard
    Easy to set up with everything under one umbrella and the capability to expand
    Pros and Cons
    • "The solution is stable."
    • "They need to offer proper integration of the security features."

    What is our primary use case?

    It's for enterprise networking. So some of the customers are from the BFSA domain, and some of the customers are from manufacturing. It's a distributed customer base.

    Any customer looking for a single solution that can serve them for network security, which can serve them for the SD-Branch all branch networking. We use it for this purpose. It's used for a combination of SD-WAN and SD-Branch plus security.

    What is most valuable?

    Everything is under one umbrella. The Meraki dashboard is one of the valuable features which I use. I can control the devices across walls and across the landscape.

    It's not difficult to set up the solution. 

    The solution is stable.

    It can scale well. 

    What needs improvement?

    The cloud area and the security area can be improved. Meraki has a limitation, especially on the cloud. If I deploy the services on the cloud and I want to make a site-to-site connection or maybe I have to do some sort of routing, inbound routing, it is not properly working with the Cisco Meraki. It needs to be matured a bit.

    They need to offer proper integration of the security features. They talk about the next-gen technology, the next-gen UTM feature. It's not a complete security solution, however. 

    For how long have I used the solution?

    I've used the solution for about five years now. 

    What do I think about the stability of the solution?

    The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    We can easily scale the solution. 

    We are supporting multiple customers that use this solution. There are approximately 5,000 people using the access. 

    How are customer service and support?

    We are well connected with the RR account manager. He is based out of Australia. Every time, whenever we have some sort of need, he is the go-to guy for us.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We use a variety of SD-WAN technologies. 

    How was the initial setup?

    The solution is very easy to deploy.

    How long it takes depends on the kind of site you are setting up. If I'm tiering the site, and have 20 users or 30 users and have a couple of links and the security postures are not very complex, maybe I can do the deployment in a week's time. 

    I can do two or three cuts over a week if it is small. You can bifurcate. I don't have any ready-made answer as to how long it will take as every setup is different. 

    What was our ROI?

    We do look into ROI and show clients possible ROI if they decide to go with Meraki. 

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution varies. It depends on the customer. For most of the customer deployments, we tend to do either three or five years of licensing. Having a longer-term give us some discounting in terms compared to one year.

    What other advice do I have?

    We are partners. 

    We use the MX64 deployment, although it goes all the way up to 300.

    I don't want to be Meraki biased, however, if anyone is looking for the kind of solution that can include the branch office or the network security or even a Cisco Umbrella kind of solution, Meraki is the right choice.

    From an SD-WAN perspective, I would rate the solution seven out of ten. I'm just cutting down three numbers due to the lacking of cloud networking and the weaker security posture.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    PeerSpot user
    Wilson Salas - PeerSpot reviewer
    Arquitecto de Infraestructura y Networking at Teuno
    Real User
    Top 10
    Good features and good backup links but there is a limitation on the number of links
    Pros and Cons
    • "The product does have a variety of features we can work with."
    • "We have had some problems doing the implementation."

    What is our primary use case?

    Our use cases are mostly in the financial sector. 

    What is most valuable?

    The classifying of the applications, for example, has been a very useful feature. It helps in contract service, in traffic shaping, and in controlling the balancing between the links that they have over the internet. They have the intention of DI, the direct internet access, as the agencies on the remote side have direct internet access to be able to consume some applications in the cloud.

    The product does have a variety of features we can work with.

    There's a good balance between 4G and LTE. There are backups to keep the connection going. The MPLS link we had, for example, is just for a backup in case one of the two links goes down.

    What needs improvement?

    We have had some problems doing the implementation. We had to open a case with Cisco. The deployment was solved with Cisco's tech help. 

    In terms of the applications, the policies that we configured didn't work as expected. However, Cisco's tech also helped us deal with this as well. 

    Meraki has a limitation in the number of links that it can work. For example, in Cisco, we can work with many, many links if you link with Viptela, however, in Meraki, we just get to work with two links or a maximum number of three links including the LAN link. It was a problem. When clients need many links and you have just two links it's a problem.

    For how long have I used the solution?

    I've worked with the solution for a while. I've done POCs with five or six different clients.

    How are customer service and support?

    Technical support is quite helpful in general.

    Which solution did I use previously and why did I switch?

    I have worked for the last 15 years, more or less, with Cisco. For the last eight years, I have worked with Cisco and Aruba, especially with Cisco in data center technologies, in SDN technologies like ACI, like SD-Access, or SD-WAN, for example. I have worked in design as well. For example, in the design of data centers, in the designs of WAN networks, LAN networks, and Wi-Fi networks.

    I have experience with Cisco Viptela, and Cisco Meraki with the MX series, which I have basically worked with within Cisco Meraki.

    In wireless, I have worked in Cisco with the Cisco Ethernet, for example, and in Meraki as well, and I have worked with the MR series in the Cisco in Meraki.

    How was the initial setup?

    We implemented, for example, Meraki in eight places in a banking environment. We implemented the MX series and we did approach the provisioning that has the solution to develop the implementation in many places. We implemented it in more than 2,000 places - wherever they have services.

    We struggled a bit with the implementation, however, we did reach out to Cisco and they were able to help us get back on track.

    What about the implementation team?

    Cisco technical support did end up helping us with the implementation, however, we mostly did it ourselves. 

    What other advice do I have?

    I work in a company that is a partner of Cisco and we sell the Cisco Meraki SD-WAN solution.

    We have implementations both on-premises and in the cloud. 

    I'd rate the solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Rahul Jadhav - PeerSpot reviewer
    IT Infra-Principal Engineer-Network at Shipco IT Pvt Ltd
    Real User
    Top 20
    The traffic shaping feature is valuable and we can enable per-client bandwidth, but it needs to support more internet lines
    Pros and Cons
    • "The best feature we're using is the packet shaping."
    • "The product should be able to support more than three internet lines."

    What is most valuable?

    The best feature we're using is the packet shaping. We can feed the traffic shaping rules according to our requirements, so if we need application-based packet shaping, we can configure it. If we want URL-based traffic shaping, we can do that too.

    Also, we can enable per-client bandwidth according to our requirements. 

    What needs improvement?

    The solution can only support two up-links, so if you have three internet lines, there is not a provision to connect the third internet line. There is a provision to use the cellular data like a dongle, and you can use that dongle to connect the third line. We need that feature because we need to have three internet lines. The product should be able to support more than three internet lines.

    For how long have I used the solution?

    I've been working with Meraki for the last four and a half years. 

    What do I think about the stability of the solution?

    It is stable for my business requirements. Some of our locations are assembly branches, so we use MX60 at those locations. We use that effective product for user compatibility, and we haven't had any issues.

    What do I think about the scalability of the solution?

    The solution is scalable. We have 100 locations using this solution. 

    How are customer service and support?

    We had a licensing issue, so we contacted the support team and got a response. I would rate their help as a four out of five. 

    Which solution did I use previously and why did I switch?

    Previously, we were using the MPLS network. We then removed the MPLS network and installed Meraki products, which are compatible with this technology, so that's why we're using this product now. 

    How was the initial setup?

    The initial setup is very easy, you just need to configure the IP addresses, gateway, subnet mask, and DNS. Once it's connected to the internet, you have to claim the device on the dashboard, and then the dashboard will automatically show if it's online or not. Once it is online, you can configure the policies, as per your requirements, through the dashboard. The remaining part of the setup can be performed and configured on the dashboard.

    It takes around 15 to 20 minutes to configure it. 

    What's my experience with pricing, setup cost, and licensing?

    We have a yearly license. 

    What other advice do I have?

    You can use this solution for SMB branches according to your requirements. At this time, you cannot use Meraki on a single device, so suppose you have a core suite, distribution suite, and access suite. If you're a data center, you cannot use the solution at this point.

    I would rate this solution as an eight out of ten. It is very user-friendly, and it doesn't take much time to configure the simple dashboard.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Sales Executive at a tech services company with 501-1,000 employees
    MSP
    Top 10
    Great dashboard with a single pane of glass and works for companies of all sizes
    Pros and Cons
    • "A lot of our customers really enjoy the Meraki Dashboard."
    • "People are struggling a little bit with the lead times right now. It’s hard to actually get the hardware."

    What is our primary use case?

    I'm a vendor. I sell the solution to clients. 

    What is most valuable?

    A lot of our customers really enjoy the Meraki Dashboard. It’s a single pane of glass. If you have their wireless, you have their switching; you have their cameras, you have their firewalls, then you do get a single pane of glass - which is a really strong talking point for us with our customers.

    What needs improvement?

    People are struggling a little bit with the lead times right now. It’s hard to actually get the hardware. There’s a long waiting list. That said, I’m unsure as to if that's anything that any manufacturer could really control right now.

    Meraki is not viewed as an enterprise solution. It's more of a medium SMB-type solution. Although that really shouldn't be the case, I do see that it has that stigma associated with it.

    For how long have I used the solution?

    I wish I was selling more of it, but I don't. We have a number of different types of vendors. It is something we sell. However, I have not personally sold a lot of it.

    What do I think about the stability of the solution?

    The solution is stable. There aren’t bugs or glitches, and it doesn’t crash or freeze. It is reliable.

    What do I think about the scalability of the solution?

    The solution is quite scalable even though potential clients see it as a good solution for SMBs. It has the power to work for enterprises. It can scale.

    How are customer service and support?

    Tech support is good. It's strong.

    Which solution did I use previously and why did I switch?

    We sell Cisco access points and Meraki access points. With Cisco, the solution we deal with is called Viptela.

    How was the initial setup?

    The initial setup is very, very straightforward. You set it and forget it. It’s probably easier than any other solution.

    You probably don't have more than one or two people associated with maintenance. It would depend on the size of the environment. Obviously, for an enterprise customer like Starbucks, you’ve got to have hands-on people available. However, if you're just a local Chicago company like us, then I would say that it’s fine to have minimal people - usually admins - on maintenance.

    What other advice do I have?

    We are a Cisco Gold partner.

    I’d recommend the solution. I’d rate it eight out of ten.

    It's typically a better solution for a company that has multiple locations. If you are a company with a headquarters and then you have locations across the country or the world, that would be the best time to look into SD-WAN. I would also say that SD-WAN is not just a wireless solution. It is also a security solution.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    DharmeshPatel - PeerSpot reviewer
    Founder & CEO at 7Array Solutions private limited
    Real User
    Top 10
    Can integrate multiple stacks and have single-pane-of-glass accessibility
    Pros and Cons
    • "The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki."
    • "Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity."

    What is our primary use case?

    We use it to provide our customers with a single dashboard for visibility, monitoring, and control across the networks. It makes it easy for us to integrate particular services with the customer's overall requirements.

    What is most valuable?

    The features of SD-WAN are very appealing because you have a centralized dashboard and multiple options to terminate. You have an internet leased line, which means that you can connect your broadband and 3G and 4G cellular networks on the same router. This makes it easy for us to manage everything on a single dashboard. That is, you can integrate multiple stacks in such a way that you do not have to maintain any other dashboard. You get single-pane-of-glass accessibility with Meraki.

    What needs improvement?

    Meraki is lagging behind in using a single pipe from service providers. That is, it would be good if they could use both the internet leased line and broadband connectivity.

    In a future release, I would like to see integration with a security solution like Cisco Umbrella. This will give complete visibility on a single dashboard.

    For how long have I used the solution?

    We started using this solution six months ago.

    The data plane is installed on-premises, and the management plane is in the cloud.

    What do I think about the stability of the solution?

    It's very stable, and the overall cloud availability or management plan availability is almost 99.5%. It is absolutely awesome.

    What do I think about the scalability of the solution?

    You can scale it at any level; there is no limit to the scalability. The best part is that it can be managed remotely. You do not have to send in an engineer. You just have to send the box to the customer, and they just have to plug it into the network. You can configure Meraki devices right from the workplace.

    How are customer service and support?

    The technical support for this solution is absolutely superb. It's available 24/7. If our engineers are facing any issues, technical support is always available.

    The replacement cycle is absolutely superb. Cisco support is globally number one, and I would give them a ten out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is very simple.

    What's my experience with pricing, setup cost, and licensing?

    The price can vary depending on the challenges that you need to address. When you look at the stability and reliability against the price, you absolutely get the value for the price.

    What other advice do I have?

    I would recommend Meraki SD-WAN to those who have multiple sites across several different geographical locations and to those who really want to connect their branch offices, their depos, their factories, etc.

    On a scale from one to ten, I would rate Meraki SD-WAN at nine.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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