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Archived IBM Websphere Partner Gateway [EOL] Reviews (more than two years old)

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EDI Team Leader at a maritime company with 1,001-5,000 employees
Real User
Good integration with IBM and okay stability but needs to be simplified overall

What is most valuable?

The solution's most valuable aspect is its integration with other IBM products.

What needs improvement?

The solution overall could be simplified. Everything is too complex.

For how long have I used the solution?

I've been using the solution for nine years.

What do I think about the stability of the solution?

The stability is okay.

What do I think about the scalability of the solution?

The scalability of the solution is okay.

How are customer service and support?

Technical support is poor.

How was the initial setup?

The initial setup was complex. Deployment takes too long.

What about the implementation team?

We had a consultant assist with the implementation. 

What's my experience with pricing, setup cost, and licensing?

The pricing is too high. There are no fees over and above the main licensing fee, however.

What other advice do I have?

We use the on-premises deployment model.

I'd rate the solution six out of ten. I'd recommend the solution. We do plan to keep using it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user