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Trend Micro ScanMail vs VMRay comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trend Micro ScanMail
Ranking in Anti-Malware Tools
19th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
VMRay
Ranking in Anti-Malware Tools
34th
Average Rating
5.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
Advanced Threat Protection (ATP) (29th)
 

Mindshare comparison

As of October 2025, in the Anti-Malware Tools category, the mindshare of Trend Micro ScanMail is 0.6%, down from 0.8% compared to the previous year. The mindshare of VMRay is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Trend Micro ScanMail0.6%
VMRay1.3%
Other98.1%
Anti-Malware Tools
 

Featured Reviews

Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.
GC
Has a valuable IP tracing feature, but is an expensive solution
We use this solution for authorization and more on the false positive verification IP tracing is the most valuable feature. The technical support needs improvement.  I have been using VMRay for two and a half years. The technical support team is not good.  Negative The initial setup is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The analysis part is good."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"The pricing of Trend Micro ScanMail is average, which is fine."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"I like that Trend Micro ScanMail is very effective and quite strong."
"IP tracing is the most valuable feature."
 

Cons

"Even Trend Micro ScanMail support staff are not familiar with this product."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"The sandboxing part can be improved."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The technical support needs improvement."
 

Pricing and Cost Advice

"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
"The solution is overly priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Government
9%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
16%
Government
8%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
What advice do you have for others considering Trend Micro ScanMail?
Based on my experience, I would recommend Trend Micro ScanMail to others. I would rate it a nine out of ten overall, and I prefer working with enterprise-sized clients.
What needs improvement with VMRay?
The technical support needs improvement.
What is your primary use case for VMRay?
We use this solution for authorization and more on the false positive verification.
 

Also Known As

ScanMail
No data available
 

Overview

 

Sample Customers

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
National Bank of Canada, Carbon Black, Cloudmark, Cyberint, Expel, G Data Advanced Analytics, Jisc
Find out what your peers are saying about Microsoft, SentinelOne, VirusTotal and others in Anti-Malware Tools. Updated: January 2025.
870,623 professionals have used our research since 2012.