USM Anywhere and Tines are competing products in the cybersecurity automation industry. Based on user reviews, Tines outperforms USM Anywhere due to advanced features, though USM Anywhere offers better pricing and more supportive customer service.
Features: USM Anywhere users appreciate its comprehensive threat detection, integrated security applications, and broader security capabilities. Tines is praised for customizable automation workflows, seamless third-party integrations, and feature flexibility and usability.
Room for Improvement: USM Anywhere needs to address performance issues, improve scalability, and refine user experience. Tines users seek better user collaboration features, more intuitive configuration options, and enhanced support for large-scale environments.
Ease of Deployment and Customer Service: USM Anywhere offers a straightforward deployment model and exceptional customer service. Tines provides swift deployment but has inconsistent customer support. USM Anywhere is favored for its deployment ease and reliable service.
Pricing and ROI: USM Anywhere offers competitive pricing and a quick ROI according to users. Tines, while more expensive, is considered worth the investment due to its advanced functionality and long-term benefits.
| Product | Market Share (%) |
|---|---|
| Tines | 7.3% |
| Microsoft Sentinel | 15.9% |
| Palo Alto Networks Cortex XSOAR | 9.6% |
| Other | 67.2% |
| Product | Market Share (%) |
|---|---|
| USM Anywhere | 0.9% |
| Wazuh | 10.2% |
| Splunk Enterprise Security | 9.2% |
| Other | 79.7% |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 29 |
| Large Enterprise | 25 |
Tines offers no-code and low-code automation for users to automate tasks without coding expertise, integrating seamlessly with APIs to enhance incident management and security operations.
Known for a vendor-neutral approach, Tines provides detailed documentation and live chat support, allowing for effective integration with other tools, scheduling capabilities, and streamlined processes that save time and effort. Users find it intuitive for efficient task handling, making manual intervention unnecessary. Challenges include the need for more comprehensive documentation and instructional videos, as well as improvements in AI integration and reporting aesthetics. Pricing is also noted as higher compared to alternatives.
What are the most important features of Tines?Tines primarily serves organizations in the security sector, automating security operations such as alert detection and managed detection and response. It's utilized extensively in security operation centers for tasks like phishing email processing, ticket creation, IOC investigations, and ticket assignments within enterprise security frameworks, with multiple teams delivering Tines services to enhance task handling efficiency.
USM Anywhere centralizes security monitoring of networks and devices in the cloud, on premises, and in remote locations, helping you to detect threats virtually anywhere.
Discover
Analyze
Detect
Respond
Assess
Report
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
