TIBCO BusinessWorks vs Zapier comparison

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TIBCO BusinessWorks

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Executive Summary

We performed a comparison between TIBCO BusinessWorks and Zapier based on real PeerSpot user reviews.

Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed TIBCO BusinessWorks vs. Zapier Report (Updated: April 2025).

TIBCO BusinessWorks vs. Zapier

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

TIBCO BusinessWorks

Average Rating

8.2

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Data Integration (18th)

Zapier

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Cloud Data Integration (10th)

Featured Reviews

Moustafa Fares

Senior Analyst at Etisalat

Connects systems securely, simplifies data communication, and benefits from AI integration potential

I would like to see an AI project with BusinessWorks. I haven't worked with cloud architecture using BusinessWorks, so I would like to work with it as a cloud architect. I am still learning the documentation, so I don't have a complete experience with TIBCO. The learning curve takes time compared to webMethods.

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FrankHo

Analyst at MSXI

Though the tool offers a visually appealing UI, it needs to improve its documentation

With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a seamless and sophisticated tool."

"XML to JSON transformations, out-of-the-box, helps to build REST services."

"The most valuable features are the stability and the time to market."

"Drag and drop make it easier to build the service end to end."

"BusinessWorks reduces development time, helping developers to focus on business logic."

"Good performance and reliability."

"Good TIBCO BusinessWorks features are the admin console and the ability to roll back to the previous version."

"I like TIBCO BusinessWorks because it has a user-friendly GUI for developing solutions."

More TIBCO BusinessWorks pros

"The product's most valuable feature is automation."

"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."

"The most valuable feature of Zapier is it saves me time doing repetitive tasks."

"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."

"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."

"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."

"Zapier’s most valuable feature is its ability to interconnect applications or devices."

"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."

More Zapier pros

Cons

"The creation of XSDs should be much simpler. They should ensure that what was working in the previous version must also work in the new version of BW six."

"There are multiple plugins which increase the number of product installations."

"Though it is a stable product, if we have an issue with the product, it gets difficult, and it gets really difficult to explain the issue to the support team. Also, it takes a long time to get resolved."

"The technical support's turnaround time is an area where TIBCO needs to consider improvements...Getting support from TIBCO on a particular issue takes a lot of turnaround time."

"They don't support out of the box - you have to buy adapters or you have to have the technology."

"The creation of XSDs should be much simpler."

"A possible improvement could be to give the capability to use different profiles for each AppNode when an application is deployed on an AppSpace."

"The initial setup is not easy."

More TIBCO BusinessWorks cons

"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."

"The pricing of the solution is quite expensive."

"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."

"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."

"The solution does not work properly when we apply filters and we get errors."

"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."

"It could support various languages along with Python."

"I think that this solution should have more apps connected to it."

More Zapier cons

Pricing and Cost Advice

"The license is expensive, and I would rate it one out of ten."

"Its price policy has changed quite a lot in the last two years. It was extremely expensive previously. Nowadays, you can buy a license for BusinessWorks for €2000. Looking at what you get in return in terms of support, TIBCO community, and stability, it is fairly reasonable. It is not too expensive."

"Licensing scheme is too rigid"

"TIBCO BusinessWorks is a very expensive solution."

"I give the cost of the solution a four out of ten."

"I think BusinessWorks is more expensive compared to other products. We have the ELA, so at least we have some sort of bargain or discount with that. But for a start-up, it's very expensive compared to other ESBs."

"The product is not cheap."

"The cost depends on the components required."

More TIBCO BusinessWorks pricing and cost advice

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."

"The price of Zapier is approximately $75 monthly."

"The product is reasonably priced."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."

"Zapier's price is good."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

More Zapier pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Retailer

Computer Software Company

15%

Financial Services Firm

10%

University

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

What do you like most about TIBCO BusinessWorks?

The ability to link to different technologies is valuable to us.

What is your experience regarding pricing and costs for TIBCO BusinessWorks?

Pricing is for an enterprise application, so the company pays for it with a company license. Everything comes packaged with the license.

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is suitable. It's not cheap, but not expensive.

What needs improvement with Zapier?

The pricing could be a little cheaper.

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Product Reports

TIBCO BusinessWorks

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Overview

TIBCO BusinessWorks allows to connect applications, whether on-premises or in the cloud, providing proven reliability and scalability, out-of-the-box. With a drag-and-drop graphical development environment, TIBCO BusinessWorks eliminates the pain and cost of point-to-point application integration, connecting and unifying business processes across applications, data sources, and APIs, with access to real-time data across all your platforms.

TIBCO

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.

Sample Customers

Euler Hermes, QSuper, Scandinavian Airlines

BuzzFeed, Groupon, Spotify, Columbia University, FOX

TIBCO BusinessWorks vs. Zapier