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TIBCO BusinessWorks vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
TIBCO BusinessWorks offers flexibility and reliability, with ROI seen in two years, ensuring smooth development and overall satisfaction.
Sentiment score
6.5
Users experience benefits from Zapier's automation and cost savings, though calculating specific ROI can be challenging.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
 

Customer Service

Sentiment score
6.1
TIBCO BusinessWorks customer service is generally efficient with knowledgeable teams, though experiences vary in responsiveness and problem-solving.
Sentiment score
7.2
Mixed experiences with Zapier support: praised for responsiveness and knowledge, yet some note delays and lack of chat.
Customer service is very helpful.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Sometimes, in my early days, when I was stuck with something, they helped me solve these issues, and even helped me solve some of my automations.
 

Scalability Issues

Sentiment score
6.9
TIBCO BusinessWorks is scalable, handling large data, but costs and licensing can limit expansion, especially on-premise.
Sentiment score
7.6
Zapier is ideal for small businesses prioritizing simple tasks, though costs and stability may concern larger organizations.
It is not like AWS where I can add memory or more servers.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
 

Stability Issues

Sentiment score
7.6
TIBCO BusinessWorks is stable but faces challenges post version 5.14; users report memory spikes and require hotfixes for issues.
Sentiment score
6.9
Users find Zapier reliable, with minor issues often linked to third-party tools, and rate stability highly for varied needs.
It is stable, however, every now and then, it just ends.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
 

Room For Improvement

TIBCO BusinessWorks needs stability, cloud adoption, user-friendliness enhancements, better pricing, and improved support for non-technical users and monitoring.
Zapier users face issues with Google Sheets, insufficient integrations, complex workflows, high costs, and limited customization and support.
The learning curve takes time compared to webMethods.
They should ensure that what was working in the previous version must also work in the new version of BW six.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
I would appreciate if there would be a feature where we can use actions right after loops. Currently, you cannot use any other action after the loop. Everything needs to be within the loop.
 

Setup Cost

TIBCO BusinessWorks is costly, especially for medium-sized companies, with discounts mainly benefiting large organizations through Enterprise License Agreements.
Enterprise buyers find Zapier cost-effective for its integrations, despite some viewing it as pricier than alternatives.
Pricing is for an enterprise application, so the company pays for it with a company license.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
 

Valuable Features

TIBCO BusinessWorks offers user-friendly, robust performance and scalable integration with efficient service creation and extensive legacy and cloud support.
Zapier offers over 20,000 integrations, automating workflows without coding, enhancing productivity with user-friendly, drag-and-drop functionality.
It's a great software application for the middleware use cases to connect the front channels to the back ends in a secure and safer way.
Drag and drop make it easier to build the service end to end.
They have approximately 7,000 connections.
Even a person with no technical knowledge can use Zapier to create automations.
The automation capabilities are impressive.
 

Categories and Ranking

TIBCO BusinessWorks
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
28
Ranking in other categories
Data Integration (17th)
Zapier
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
49
Ranking in other categories
Cloud Data Integration (10th)
 

Featured Reviews

Moustafa Fares - PeerSpot reviewer
Connects systems securely, simplifies data communication, and benefits from AI integration potential
I would like to see an AI project with BusinessWorks. I haven't worked with cloud architecture using BusinessWorks, so I would like to work with it as a cloud architect. I am still learning the documentation, so I don't have a complete experience with TIBCO. The learning curve takes time compared to webMethods.
Sachin Shrtivastava - PeerSpot reviewer
Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
9%
Retailer
6%
Manufacturing Company
6%
Computer Software Company
12%
Financial Services Firm
11%
University
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What do you like most about TIBCO BusinessWorks?
The ability to link to different technologies is valuable to us.
What is your experience regarding pricing and costs for TIBCO BusinessWorks?
Pricing is for an enterprise application, so the company pays for it with a company license. Everything comes packaged with the license.
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Comparisons

 

Overview

 

Sample Customers

Euler Hermes, QSuper, Scandinavian Airlines
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about TIBCO BusinessWorks vs. Zapier and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.