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TeamViewer Business vs Vidyo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TeamViewer Business
Ranking in Virtual Meetings
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Remote Access (3rd)
Vidyo
Ranking in Virtual Meetings
15th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of TeamViewer Business is 6.8%, down from 7.0% compared to the previous year. The mindshare of Vidyo is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…
reviewer2592660 - PeerSpot reviewer
Is excellent for video conferencing, with a very high usage rate
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using video conferencing in third-party applications. Feedback from developers could be beneficial for improving these areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"TeamViewer is a scalable solution."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"The product is easy to install."
"The product is quite stable. The performance is good."
"The document control is quite good."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"Vidyo is excellent for video conferencing, with a very high usage rate alongside Epic Solutions."
 

Cons

"TeamViewer could be more secure."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"Sometimes it lags."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"It's pretty limited on the options they have."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"The support could improve their speed."
"There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app."
 

Pricing and Cost Advice

"TeamViewer is very pricey. You have to sign up for a yearly subscription."
"We have a permanent license and the price is reasonable."
"We're using the free version. We do not pay any licensing fees."
"I used the free version of TeamViewer."
"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
"It would be nice if it is cheaper."
"We are using the free version of TeamViewer."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Comms Service Provider
6%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
What is your experience regarding pricing and costs for Vidyo?
The financial model of Vidyo is different. It can be expensive and is not cheap, but the pricing can be better negotiated depending on usage. It depends on how it aligns with your business model an...
What needs improvement with Vidyo?
There are a few technical aspects that might need assistance, such as enabling Vidyo inside a web browser as opposed to using it via an SDK in an app. Occasionally, issues can arise when using vide...
What is your primary use case for Vidyo?
We use Vidyo for telemedicine. It is integrated into our telehealth solutions, specifically with Epic Solutions in the United States. In health care, telemedicine is not an option anymore; it is a ...
 

Also Known As

No data available
VidyoConferencing
 

Overview

 

Sample Customers

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Mercy, Ricoh, Rubbermaid, Philips, Hitachi Inspire, Vedder Price, Carnegie Mellon University, 2Internet, Arizona State University, Ontario Telemedicine Network, GAP
Find out what your peers are saying about TeamViewer Business vs. Vidyo and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.