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Symantec XDR vs Trellix XDR comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Symantec XDR
Ranking in Extended Detection and Response (XDR)
47th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Trellix XDR
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.8%, down from 6.1% compared to the previous year. The mindshare of Symantec XDR is 0.6%, up from 0.2% compared to the previous year. The mindshare of Trellix XDR is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.8%
Trellix XDR0.8%
Symantec XDR0.6%
Other93.8%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
BR
Cyber Security Consultant at I(TS)² Saudi Arabia
A scalable and stable solution with straightforward deployment
We can generate maps from the environment. For example, suppose there is a virus that has a zero-day attack and is publicly unknown. We can block that and keep it away from the network so it is not further replicated. It also has custom white and black lists. We can add a good reputation on both lists and use the sonar technology for Symantec and the online network for advanced reports.
Twinkle Solanki - PeerSpot reviewer
Business development executive at Digitaltrack solution Pvt Ltd
Unified threat detection has improved investigations and now speeds up incident response
While Trellix XDR is a strong platform overall, there are a few areas where it could be improved. The initial setup and configuration can be complex, especially for organizations with diverse environments. Some additional advanced features also have a learning curve and may require extra training for security teams to fully utilize them. Moreover, reporting and dashboard customization could be more flexible, allowing users to create highly customized views and reports more easily. There are also areas that could optimize detection surveys. Addressing these areas would further enhance the overall experience and operational effectiveness. One additional improvement would be deeper integration with a wider range of third-party security tools and cloud platforms. While Trellix XDR integrates with many solutions, simplifying the integration management would help organizations with complex security ecosystems. I would like to see more out-of-the-box reports and executive-level dashboards that make it easier to communicate security metrics to leadership. Finally, continuous enhancement to automation and AI-driven threat prioritization would further reduce analysts' workflow and improve response effectiveness. Overall, these are areas that need refinement rather than being major concerns, as the platform still delivers strong security and operational value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"Cortex is a very good total solution on the endpoints."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"Based on my experience with Cortex XDR by Palo Alto Networks, I highly recommend it due to its quick response to zero-day attacks and low utilization from end-user devices."
"The product is mostly automated, and we do not have to make decisions, because all the decisions are made by the product itself and we are not required to create any custom policies since the policies that are created are well defined in the product itself."
"Cortex XDR is stable, offering high quality and reliable performance."
"The tool is easy to use."
"You can advise the solution and protect your environment."
"We can block a virus that has a zero-day attack and is publicly unknown and keep it away from the network so it is not further replicated."
"Trellix XDR has positively impacted my organization in a couple of major ways: The efficiency of the SOC team has increased, and incident investigation speed has improved significantly."
"The best features of Trellix XDR are the in-depth analysis it provides."
"It contributes to our system's robust event detection and analysis, enabling us to respond effectively to incidents."
"Trellix XDR is an excellent solution that is continually improving."
"Since implementing Trellix XDR, I have noticed positive impacts on my organization."
"The analytics assessment and flexibility of the platform are valuable."
"Trellix XDR has impacted my organization positively because time was definitely saved because of the automated response, and the positive impact was definitely there in terms of both time saved and people being cut down from the team to have a more efficient and cost-saving team."
"Trellix XDR has impacted my organization positively as it's a security solution that protects us from threats."
 

Cons

"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"On the pricing aspect, Cortex XDR by Palo Alto Networks needs to have a more reasonable rate, particularly for customers in Sri Lanka and Asian countries."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"The solution could improve by providing better integration with their own products and others."
"The MAC agent is not as robust feature-wise as the PC version."
"The solution should have better reporting."
"Trellix XDR should get involved in AI security itself."
"The initial setup and configuration can be complex, especially for organizations with diverse environments."
"Another reason is that their support sometimes is poor. For example, I had experience when my ticket was opened for a few months, and I pinged them every week, and they haven't responded to me."
"Technical support is crucial, especially when facing critical issues. It's rated six out of ten. Improvements are needed in the support sector, with a focus on providing expert assistance during production periods."
"The EdgeGear solution is an area that requires attention, specifically regarding AI solutions and intelligence features."
"I believe Trellix XDR could improve better visualization of attack paths and threat relationships."
"The platform should enhance compatibility with all other SIEM solutions."
"Customer support is average, depending on who the call gets to, escalation, and how quickly they respond."
 

Pricing and Cost Advice

"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Cortex XDR's pricing is ok."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The price of the product is not very economical."
"The price was fine."
"The pricing is a little high. It is per user per year."
"This is an expensive solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
10%
No data available
Financial Services Firm
14%
Outsourcing Company
14%
Computer Software Company
12%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise54
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What is your experience regarding pricing and costs for Trellix XDR?
My experience with pricing, setup cost, and licensing shows that the pricing is very competitive and not overly expen...
What needs improvement with Trellix XDR?
Price is the main area for improvement in the product. Overall, it seems to be positioned more for larger organizatio...
What is your primary use case for Trellix XDR?
I have used Trellix XDR for two years in a partnership capacity.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
MVision XDR, MVision eXtended Detection and Response
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
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Find out what your peers are saying about SentinelOne, TrendAI, Wazuh and others in Extended Detection and Response (XDR). Updated: August 2026.
912,517 professionals have used our research since 2012.