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Symantec XDR vs Trellix XDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Extended Detection and Response (XDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Symantec XDR
Ranking in Extended Detection and Response (XDR)
47th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Trellix XDR
Ranking in Extended Detection and Response (XDR)
35th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.7%, down from 5.1% compared to the previous year. The mindshare of Symantec XDR is 0.5%, up from 0.1% compared to the previous year. The mindshare of Trellix XDR is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.7%
Trellix XDR0.8%
Symantec XDR0.5%
Other94.0%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
BR
Cyber Security Consultant at I(TS)² Saudi Arabia
A scalable and stable solution with straightforward deployment
We can generate maps from the environment. For example, suppose there is a virus that has a zero-day attack and is publicly unknown. We can block that and keep it away from the network so it is not further replicated. It also has custom white and black lists. We can add a good reputation on both lists and use the sonar technology for Symantec and the online network for advanced reports.
reviewer2840397 - PeerSpot reviewer
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
Automated response has reduced manual workloads but setup complexity and support still need work
Trellix XDR can be improved because it has a complex initial setup. We personally had trouble in the initial configuration of Trellix XDR and it was very time-consuming for us. It requires careful planning and expertise as well because the syntaxes are not that user-friendly and the UI/UX is not that user-friendly either. For the first-time user, the designing part will be a bit tricky and it will be a bit annoying as well because there's no readily available documentation for this. There is the false positive problem which Trellix XDR is known for, which can lead to alert fatigue and increased workload for the security analyst. The product also has poor SKU guidance from the sales team, and the support team is also not that well-versed in what they are doing. Trellix support team is not highly regarded because they follow a whole hierarchical process to escalate the complaints and the feedback requests, and the resolution can take very long, from two to three weeks to a month, which is not really viable in a cyber security landscape which is moving this fast.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It blocks malicious files. It prevents attacks. It doesn't require many updates, it's a very light application."
"But overall, when we speak about security and protection, they are one of the top providers."
"Monitoring is most valuable."
"Palo Alto is the best security solution in the market."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"They have a new GUI which is just fantastic."
"The anti-exploit is impenetrable."
"Traps pays for itself within the first 16 months of a three-year subscription."
"We can block a virus that has a zero-day attack and is publicly unknown and keep it away from the network so it is not further replicated."
"You can advise the solution and protect your environment."
"Trellix XDR is an excellent solution that is continually improving."
"The analytics assessment and flexibility of the platform are valuable."
"Because Trellix gives us multiple types of modules, we are using a single ePO console for multiple solutions including application control, DLP, and XDR."
"It contributes to our system's robust event detection and analysis, enabling us to respond effectively to incidents."
"Trellix XDR has impacted my organization positively because time was definitely saved because of the automated response, and the positive impact was definitely there in terms of both time saved and people being cut down from the team to have a more efficient and cost-saving team."
"The AI-assisted troubleshooting and threat hunting capabilities, along with the machine learning functionality, are the biggest advantages of Trellix XDR that stand out for me."
 

Cons

"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"I would like to see some additional features related to email protection included."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"The connection to the internet has not performed as expected."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"If they had pulse rate detection, it would be better."
"The complexity and confusion regarding product variants, such as XDR, Forexiant, and Forexon, must be addressed."
"The dashboard could use some significant improvement, just making it more useful with more information."
"The solution should have better reporting."
"The solution should have better reporting."
"The EdgeGear solution is an area that requires attention, specifically regarding AI solutions and intelligence features."
"Trellix XDR should get involved in AI security itself."
"The platform should enhance compatibility with all other SIEM solutions."
"The CPU utilization is very high with Trellix XDR; we are getting multiple types of CPU utilization from the EPP solution, with the EPP agent reaching as high as 80 percent CPU utilization, which creates big challenges for us."
"We have left Trellix XDR. The pricing was the main factor because the features were not there and they were charging more from us."
"Technical support is crucial, especially when facing critical issues. It's rated six out of ten. Improvements are needed in the support sector, with a focus on providing expert assistance during production periods."
 

Pricing and Cost Advice

"Cortex XDR is a costly solution."
"The cost depends on your chosen license type, like Pro or other licenses."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"It has reasonable pricing for the use cases it provides to the company."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
No data available
Computer Software Company
18%
Comms Service Provider
9%
Healthcare Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise50
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Trellix XDR?
Since I'm a technical engineer, I don't deal with pricing or licensing. Our sales team handles those aspects.
What needs improvement with Trellix XDR?
Trellix XDR should get involved in AI security itself. They use AI, but they do not secure AI. They need to move in t...
What is your primary use case for Trellix XDR?
I use Trellix XDR when I need to perform threat hunting on both network and endpoint levels. I go to Trellix XDR in t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
MVision XDR, MVision eXtended Detection and Response
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
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