

Symantec Endpoint Security and ThreatLocker compete in the endpoint security category. ThreatLocker appears to have the upper hand due to its focus on zero trust and efficient pricing.
Features: Symantec Endpoint Security provides comprehensive protection including antivirus, spyware, firewall, intrusion prevention, and proactive threat scanning. It supports client-server architecture and centralized management across multiple platforms like Windows, Linux, and Mac. ThreatLocker focuses on zero trust with application control, ring-fencing, and allowlisting, ensuring that only authorized access occurs and unknown threats are blocked.
Room for Improvement: Symantec Endpoint Security could improve by reducing resource consumption and speeding up updates. Its complexity in management highlights a need for better zero-day threat detection. ThreatLocker could enhance user interface experience and improve support response times during non-business hours while providing better visibility in the learning mode.
Ease of Deployment and Customer Service: Symantec Endpoint Security is mainly deployed on-premises, and users report a decline in support quality post-Broadcom acquisition. ThreatLocker supports hybrid cloud deployment, offering greater flexibility, and generally satisfies customers, although some mention occasional response delays.
Pricing and ROI: Symantec Endpoint Security is often seen as expensive, though it offers a good ROI by reducing downtime. Pricing varies with licensing terms. ThreatLocker is perceived as well-priced, delivering good value through its comprehensive feature set and zero trust approach, enhancing ROI by preventing unauthorized access.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
The main return on investment is peace of mind, knowing that with ThreatLocker on any endpoint, it will almost always block all malicious code or exploits, even zero-day exploits.
It keeps malware, Trojans, and ransomware at bay.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
They have been very responsive, helpful, and knowledgeable.
I would rate their customer support a ten out of ten.
Their support is world-class.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
I would rate it a ten out of ten for scalability.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
For five years, we have not had a problem.
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
It has been very stable, reliable, and accessible.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It is cumbersome to use, particularly in handling firewall management.
Controlling the cloud environment, not just endpoints, is crucial.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
I had a really good deal at the time, and it continues to be cost-effective.
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
It protects our customers.
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
| Product | Market Share (%) |
|---|---|
| ThreatLocker Zero Trust Endpoint Protection Platform | 1.1% |
| Symantec Endpoint Security | 3.4% |
| Other | 95.5% |

| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 32 |
| Large Enterprise | 63 |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
ThreatLocker Zero Trust Endpoint Protection Platform empowers organizations with application control, selective elevation, and ring-fencing to enhance security and prevent unauthorized access.
ThreatLocker provides comprehensive security management using application allowlisting to ensure only approved software operates across servers and workstations. The platform's centralized management simplifies security processes by consolidating multiple tools, and its robust capabilities align with zero-trust strategies by actively blocking unauthorized applications and ensuring compliance. Users note intuitive features such as mobile access, helpful training resources, and responsive support, which effectively reduce operational costs and help desk inquiries. The managed service providers prefer ThreatLocker to maintain network integrity by preventing malicious scripts and unauthorized access attempts. However, users identify room for growth in training and support flexibility, the interface, and certain technical challenges like network saturation from policy updates.
What are the most important features?Organizations utilize ThreatLocker for application allowlisting, ensuring only authorized software operates to prevent unauthorized access efficiently. Deployed across servers and workstations, its features support zero-trust principles and are favored by managed service providers for application management and network integrity.
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