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SUSAN by ServQual-Security vs Veza comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SUSAN by ServQual-Security
Ranking in GRC
15th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
AI Security (34th)
Veza
Ranking in GRC
26th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Identity Management (IM) (22nd), Privileged Access Management (PAM) (27th), SaaS Security Posture Management (SSPM) (9th), Non-Human Identity Management (NHIM) (8th), Identity Security and Posture Management (ISPM) (3rd)
 

Featured Reviews

reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
HarshalJethwa - PeerSpot reviewer
Cloud Operations Engineer at a tech vendor with 51-200 employees
Centralized access control has strengthened least privilege and streamlined audit compliance
The best features Veza offers in my experience are access visibility to see who can access what and which parts, relationship mapping of a user to roles, policies and resources, and risk detection such as over-permission and unused permission privileges. I can perform audit compliance using those features and the platform supports multiple platforms. Out of those features, I find risk detection to be the most valuable in my day-to-day work because I can check who has over-permission or unused permissions and understand relationship mapping and access visibility. Veza has positively impacted my organization by improving access for our users, allowing us to check the user and perform auditing for our system or organization. We are now able to implement least privilege practices, which has made our organization and system more secure.
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Top Industries

By visitors reading reviews
Construction Company
38%
Healthcare Company
14%
Manufacturing Company
12%
Financial Services Firm
6%
Financial Services Firm
15%
Healthcare Company
9%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
What is your experience regarding pricing and costs for Veza?
The overall price point of Vanta is commendable, especially considering the custom control framework that allows me to evade the high costs associated with HITRUST licensing.
What needs improvement with Veza?
The support experience could be better. We often need to escalate our issues to the account executive to receive a response, especially when support is needed for integrations.
What is your primary use case for Veza?
We are currently in the implementation stages of Vanta. It's been challenging to build out as it is not as intuitive as OneTrust, especially in terms of scoping and needs.
 

Overview

Find out what your peers are saying about SUSAN by ServQual-Security vs. Veza and other solutions. Updated: May 2026.
894,738 professionals have used our research since 2012.