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SugarCRM is a versatile CRM solution that facilitates communication and organization within a company. Its primary use case includes call and comment logging, account relation, customer detail storage, verification handling, transaction tracking, marketing material management, and payment transaction handling. The most valuable functionalities include customizable exports of graphics, statuses, complaints, and tasks, as well as its scalability, stability, and low cost. It integrates well with Jira and can be easily configured. The platform improves efficiency, productivity, collaboration, communication, and coordination within organizations, while also providing valuable insights and data analytics for informed decision-making.
Our flagship HiDoctor framework was launched to cater to the needs of Pharma. Subsequently, this has been extended to FMCG, Pharma OTC and Medical Devices companies. The framework offers a new level of sales integration, with customer relationship management, eDetailing and analytics-based closed-loop marketing all in one place.
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