We performed a comparison between Arcserve Cloud Services and Veeam Backup for Microsoft 365 based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"The solution is stable."
"The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer."
"The product is easy-to-use."
"Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with."
"The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them."
"Veeam Backup for Office 365 has good security, and I also like the process they use for backups."
"It is easy to use and easy to recover files."
"I believe the solution is very scalable. We can continuously add mailboxes and sites."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."
"The customer service and support response time can be improved."
"This is a cloud solution, and the speed can be slow sometimes."
"It would be a great improvement to be able to recover cover a VM straight to on-prem."
"In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file."
"Its price could be improved."
"The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."
"You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want."
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Earn 20 points
Arcserve Cloud Services is ranked 51st in Cloud Backup while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews. Arcserve Cloud Services is rated 5.0, while Veeam Backup for Microsoft 365 is rated 8.2. The top reviewer of Arcserve Cloud Services writes "Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Useful instant backup and resort, reliable and responsive support". Arcserve Cloud Services is most compared with Veeam Backup & Replication, whereas Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Commvault Cloud, Cirrus Backup and Veeam Backup & Replication.
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