No more typing reviews! Try our Samantha, our new voice AI agent.

SUSAN by ServQual-Security vs Sprinto comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sprinto
Ranking in AI Security
16th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
Compliance Management (9th), AI Legal & Compliance (7th)
SUSAN by ServQual-Security
Ranking in AI Security
123rd
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
GRC (16th)
 

Featured Reviews

PG
Cybersecurity Analyst at a tech vendor with 501-1,000 employees
Compliance workflows have become faster and audit renewals are completed with strong MFA support
Sprinto offers several valuable features. It provides very good authentication capabilities, and the support team consistently supports us with any requirements we have. They support us anytime we send emails, and any doubts we have are addressed through weekly scheduled calls. They support us from the beginning to the end of the process, and the support team is excellent. For example, in GCP, when a user enables MFA but it does not display in their system due to configuration issues, we send an email and the support team immediately connects with us to resolve the issue. After that resolution, we have not faced that issue until now, so they support us very well. Sprinto has positively impacted our organization because we have completed the ISO and SOC 2 renewal for the fourth time and are continuing with the same tool for an extended period. Specific outcomes and metrics related to ISO and SOC 2 renewals show that Sprinto provides a fast process with excellent support. When we have time, we resolve issues quickly, and they also help us by providing tips to complete ISO and SOC 2 renewals. Sprinto is a very good tool with no need for improvements.
reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
report
Use our free recommendation engine to learn which AI Security solutions are best for your needs.
885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Construction Company
11%
Comms Service Provider
7%
Insurance Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Sprinto?
Sprinto is primarily for auditing, security, and compliance, so I don't have much to add on how it can be improved. It could be more user-friendly. It is user-friendly, but not that much. For a non...
What is your primary use case for Sprinto?
Sprinto is mainly used in our company to manage security compliance and audit readiness, automating policy tracking so it was installed on everyone's laptop to ensure we follow policy and automate ...
What advice do you have for others considering Sprinto?
For noticeable improvements with Sprinto, I don't have much to add because it is for security policies specifically. Sprinto deserves a rating of seven out of ten because what it does is very good ...
What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
 

Overview

Find out what your peers are saying about TrendAI, Checkmarx, Orca Security and others in AI Security. Updated: February 2026.
885,311 professionals have used our research since 2012.