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SUSAN by ServQual-Security vs Sprinto comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sprinto
Ranking in AI Security
13th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
7
Ranking in other categories
Compliance Management (7th), AI Legal & Compliance (4th)
SUSAN by ServQual-Security
Ranking in AI Security
25th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
GRC (15th)
 

Featured Reviews

Aditya Bhatt - PeerSpot reviewer
Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees
Compliance automation has transformed audits and now frees teams to focus on healthcare innovation
I would say that not too much can be improved, but definitely a few things can enhance Sprinto and that will have a good impact on the upcoming customers or the clients that are going to opt Sprinto as their choice. One of the sectors could be the reporting side. Although it has a good reporting platform, I still feel that daily tracking or some complex level of reports we need to share with the leadership team. In that case, we can enhance the reporting and its UI look and feel a little bit more. On a usability side, sometimes occasionally if something weird is happening on the cloud services or on the network side, it may send us an alert, then we get to know that it may be a kind of false or ghost alert. Then we need to check out with the service cloud provider as there might be some glitch or delay. A more robust retry logic mechanism that automatically refreshes its functioning can help a little bit more. Although it is working well for the Windows and Mac OS users on a very mature level, things can still be enhanced for the Linux or mobile support users, just to diversify the engineering over there.
reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
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902,894 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
17%
Manufacturing Company
11%
Computer Software Company
11%
Comms Service Provider
6%
Construction Company
36%
Manufacturing Company
13%
Healthcare Company
13%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise3
No data available
 

Questions from the Community

What needs improvement with Sprinto?
More customizable compliance reports could be improved in Sprinto, and additional integration with security and DevOps tools could be added. More advanced automated remediation recommendations coul...
What is your primary use case for Sprinto?
Our main use case for Sprinto is compliance automation and continuous monitoring for our security frameworks. Recently, we were preparing for a compliance audit and needed to collect evidence from ...
What advice do you have for others considering Sprinto?
Sprinto is very good, and every organization can use it. Some customization could be made that would be more useful, along with additional integrations. More advanced automated remediation could al...
What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
 

Overview

Find out what your peers are saying about SUSAN by ServQual-Security vs. Sprinto and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.