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Splunk SOAR vs Stellar Cyber Open XDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
77
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st)
Stellar Cyber Open XDR
Average Rating
0.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
Security Information and Event Management (SIEM) (43rd), User Entity Behavior Analytics (UEBA) (29th), Endpoint Detection and Response (EDR) (57th), Network Traffic Analysis (NTA) (16th), Security Orchestration Automation and Response (SOAR) (25th), Network Detection and Response (NDR) (21st), Extended Detection and Response (XDR) (37th), Identity Threat Detection and Response (ITDR) (23rd)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
Vikash Kushwaha - PeerSpot reviewer
Full-Stack Software Engineer at mindpathtech
Automated playbooks have transformed incident response and now protect critical services
The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.
JC
Global Director, Commercial Operations at Promasecure LLC
Automated security monitoring increases efficiency, but market visibility needs improvement
I am currently evaluating Stellar Cyber Open XDR in terms of their support. I do not see any major areas for improvement as of now. Their support is good, and the team is small, enabling them to cater to everyone effectively. While I have not encountered significant drawbacks so far, market penetration is challenging due to the product's newness, despite its flexibility and customization features. I find their user interface to be quite good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about Torq is that it is an essential part of our system."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Torq has changed the day-to-day experience for my security analysts and me by saving literally thousands of man-hours per month since we have implemented some of these use cases."
"Torq has helped a lot regarding SOC analyst efficiency."
"We have seen fewer failures of automations from the time Torq came into the picture, we've had a more streamlined process of handling incidents, and at the same time, we've learned to embed the AI into our incident types, and that is how it has helped us in the automation."
"One of the workflows I manage with Torq looks good and provides faster response, saving time and resulting in happy clients."
"Torq offers the best feature through integration with AI."
"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."
"In terms of deployment, there were no issues. It was pretty seamless."
"Splunk SOAR is very good and very efficient; the UI is very good, and that way we don't have to struggle with a lot of pages because everything is on the dashboard and every detail is just a click away, which saves a lot of time compared to other SOAR solutions whose UIs are quite complex."
"The ability to automate Splunk SOAR and customize the playbook use cases is the most valuable feature and is very exciting for me."
"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."
"The automation part of the product is great."
"The customization continues to be excellent."
"I have found all the security automation platform features of Splunk SOAR to be good, and the automation playbook development is highly useful."
"Stellar Cyber Open XDR offers these functionalities at a more affordable price, making it easier for me to position it with price-sensitive customers."
"It can integrate with almost any cybersecurity tool available in the market."
 

Cons

"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"What has not worked as well as I hoped with Torq is related to product data management and storing data, although it still provides faster response and saves time."
"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."
"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."
"The initial deployment of Torq was not easy."
"Cloud-only features feel disappointing to the community, and this is a very regular occurrence with Splunk SOAR."
"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."
"There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."
"The algorithm and machine learning have room for improvement and can be more user-friendly."
"There seem to be some features in meshing with Enterprise Security that are lacking, which were easier to do when Splunk SOAR was the workplace for cases."
"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."
"While there have been improvements to the investigation process, particularly with the playbook data, the current log review method is cumbersome."
"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."
"I would rate the stability at about five to six. The platform requires some fine-tuning, especially when integrating data sources and creating connectors."
"Support is an issue because they have a limited number of resources."
 

Pricing and Cost Advice

Information not available
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"Splunk SOAR is an expensive solution for an organization of our size."
"I don't know the exact price, but for my region, it is very expensive."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"The licensing cost is reasonable."
"Splunk SOAR is more expensive compared to other options for SOAR."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"I found the price of Splunk SOAR to be good."
"It’s a single license platform."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
10%
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
9%
Construction Company
7%
Manufacturing Company
14%
Outsourcing Company
10%
Comms Service Provider
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise13
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise54
No data available
 

Questions from the Community

What needs improvement with Torq?
What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...
What is your primary use case for Torq?
My main use case for Torq is for managing IT services and providing faster response.
What advice do you have for others considering Torq?
I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...
What needs improvement with Splunk Phantom?
The steep learning curve for custom playbooks requires solid Python and API familiarity, and there are some issues se...
What is your primary use case for Splunk Phantom?
The main use case that I have been using, and many customers are asking for, is automation, specifically automated al...
What is your experience regarding pricing and costs for Stellar Cyber Open XDR?
Pricing is a major benefit of Stellar Cyber Open XDR. I rate it between three and four on the cost scale. It offers f...
What needs improvement with Stellar Cyber Open XDR?
I am currently evaluating Stellar Cyber Open XDR in terms of their support. I do not see any major areas for improvem...
What is your primary use case for Stellar Cyber Open XDR?
I use Stellar Cyber Open XDR ( /products/stellar-cyber-open-xdr-reviews ) as a 24/7 security monitoring tool, especia...
 

Also Known As

No data available
Phantom
No data available
 

Overview

 

Sample Customers

Information Not Available
Recorded Future, Blackstone
Sumitomo Chemical USA, PlastiPak Packaging, University of Denver, Large California State Agency, Large Midwestern American City
Find out what your peers are saying about Splunk SOAR vs. Stellar Cyber Open XDR and other solutions. Updated: September 2026.
921,028 professionals have used our research since 2012.