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Splunk SOAR vs Stellar Cyber Open XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
No ranking in other categories
Stellar Cyber Open XDR
Ranking in Security Orchestration Automation and Response (SOAR)
26th
Average Rating
0.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
Security Information and Event Management (SIEM) (51st), Endpoint Detection and Response (EDR) (59th), Network Detection and Response (NDR) (21st), Extended Detection and Response (XDR) (35th)
 

Mindshare comparison

As of May 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Splunk SOAR is 7.3%, down from 8.7% compared to the previous year. The mindshare of Stellar Cyber Open XDR is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Shubham Sinha. - PeerSpot reviewer
Helped eliminate repetitive and redundant tasks, but custom functions and reporting need a lot of work
The visibility of the solution’s playbook viewer depends on the right you assign to the analyst. SOAR has the flexibility to distinguish between the roles of analyst and owner. If the analyst's role is to just work on a ticket, they cannot view the playbook design platform. That is limited to the owner. That can be both a good and bad thing. A major problem I have faced in SOAR's rights distribution is roles and responsibilities. Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch, just to amend the rights and responsibilities of one role. This bug was not fixed. Also, the latest GUI is terrible. The previous one was better. Another point is that while using Splunk SOAR in an investigation is not difficult, there are some complex parameters. We have SOAR case management, but the licensing is going to put a big hole in your pocket. Also, there is an issue with investigation node addition. When you are doing node additions you cannot grant the entire environment to have SOAR visibility into the incident. So when you integrate it with an ITSM tool, like ServiceNow or Jira for ticketing purposes, there is a challenge. When you do nodes for investigation on a regular basis, sometimes it does not update our ServiceNow platform, which is terrible. It is a redundant activity for an analyst to update that in the case management as well as in the ITSM tool. Although SOAR provides integration, the functionality of investigation and nodes is terrible when it comes to integration. An additional area for improvement is custom function creation. It's terrible. A newbie cannot create custom functions right away. They would require a solid understanding first. Also, the reporting is really awful. If I want to do a report for a customized time period, such as the last three days or the last four days, or from the 10th to the 12th of June, that is not available in SOAR at all. That kind of feature is available in Cortex XSOAR. Reporting is a real challenge.
Hrishiraj Bhattacharjee - PeerSpot reviewer
Correlates incidents, allows for quicker identification and helps prioritize investigations
The only challenge is, and that’s where we come into play, it’s a pretty high-tech platform. So, it’s difficult for small and medium-sized organizations to manage it on their own. It’s a very complex system. It requires a lot of expertise. All my guys who work on it have gone through certification from Stellar itself. There are three different certifications that you need to complete. Only then are you certified by Stellar to work on it. It’s a very complex platform. Not everyone can use it. A simple IT engineer or system admin won’t be able to handle it because it’s quite complex. You need to have an understanding of the industry, the subject, and the tool. So, just purchasing this tool or license and then using it on your own would be very difficult to configure and manage on a day-to-day basis. The pricing model is not suitable for small and medium companies, particularly small companies. The minimum pricing model they have is suitable for companies with more than one thousand users. So, if someone has 50 to 100 users, like typical small companies, it’s difficult for them because the cost involved is high. Stellar would charge you for those thousand users, but you do not need all those users. So what are they going to do? I guess Stellar does not want to target small companies directly and maybe relies on resellers and MSPs like us to sell it. So, that is something I would recommend changing. Otherwise, it’s a great tool, but because of the pricing model, small companies are unable to leverage the advantage of this beautiful tool. So, the pricing model should be suitable for small and medium businesses. The product currently has vulnerability monitoring and everything. But if they could also do something about vulnerability management and maybe patch management, that would be nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automation part of the product is great."
"Splunk SOAR has made a huge impact across security operations and the business overall."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."
"The ability to automate Splunk SOAR and customize the playbook use cases is the most valuable feature and is very exciting for me."
"Scalability is the best feature of the solution."
"The customizable playbook is the most valuable aspect of the solution."
"The solution allows us to customize playbooks and incorporate custom code, allowing us to drag and drop elements while still writing code to build the integrations we need."
"It can integrate with almost any cybersecurity tool available in the market."
"Stellar Cyber Open XDR offers these functionalities at a more affordable price, making it easier for me to position it with price-sensitive customers."
 

Cons

"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."
"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."
"Unfortunately, not all of our analysts are iPhone users or iOS users. The mobile app is only supported on iOS. Our analysts who have Android do not have that benefit. That would be a nice thing to have so that we can have it across the board and not just for iOS."
"The cost of Splunk SOAR has room for improvement."
"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."
"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."
"It could be easier to implement."
"It would be ideal if we could automate processes even more."
"Support is an issue because they have a limited number of resources."
"I would rate the stability at about five to six. The platform requires some fine-tuning, especially when integrating data sources and creating connectors."
 

Pricing and Cost Advice

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"The cost is high and the licensing is on an annual basis."
"Splunk SOAR is more expensive compared to other options for SOAR."
"The licensing cost is reasonable."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"It’s a single license platform."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
12%
Government
7%
Computer Software Company
15%
Comms Service Provider
12%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
What needs improvement with Splunk Phantom?
There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced life...
What is your experience regarding pricing and costs for Stellar Cyber Open XDR?
Pricing is a major benefit of Stellar Cyber Open XDR. I rate it between three and four on the cost scale. It offers functionalities at a significantly lower cost than rival products, enabling me to...
What needs improvement with Stellar Cyber Open XDR?
I am currently evaluating Stellar Cyber Open XDR in terms of their support. I do not see any major areas for improvement as of now. Their support is good, and the team is small, enabling them to ca...
What is your primary use case for Stellar Cyber Open XDR?
I use Stellar Cyber Open XDR ( /products/stellar-cyber-open-xdr-reviews ) as a 24/7 security monitoring tool, especially for customers with large and medium networks. It eliminates the need for a d...
 

Also Known As

Phantom
No data available
 

Overview

 

Sample Customers

Recorded Future, Blackstone
Sumitomo Chemical USA, PlastiPak Packaging, University of Denver, Large California State Agency, Large Midwestern American City
Find out what your peers are saying about Splunk SOAR vs. Stellar Cyber Open XDR and other solutions. Updated: April 2025.
851,451 professionals have used our research since 2012.