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Splunk Cloud Platform vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Splunk Cloud Platform improved efficiency and visibility, with varied ROI; some users considered alternatives due to performance concerns.
Sentiment score
7.6
Sumo Logic Security improves troubleshooting and operational efficiency, with users finding ROI generally justifies its continued use.
 

Customer Service

Sentiment score
5.6
Splunk Cloud Platform's customer service receives mixed reviews, with concerns about slow response times and inconsistent support quality.
Sentiment score
7.4
Sumo Logic Security's support is responsive and helpful but can occasionally delay up to 48 hours; no phone support mentioned.
Premium support is costly and may not always provide a satisfactory experience.
They have a response time of forty-eight hours, which is not instant support.
 

Scalability Issues

Sentiment score
7.3
Splunk Cloud Platform's scalability is highly praised for flexibility and efficiency, despite some cost concerns and data management challenges.
Sentiment score
8.1
Sumo Logic Security offers scalable, cloud-based solutions praised for integration, performance, and flexibility across diverse infrastructures, with positive user feedback.
The tool has high scalability because everything is based in the cloud.
 

Stability Issues

Sentiment score
7.9
Splunk Cloud Platform is highly stable, with reliable uptime, quick issue resolution, and strong performance for growing data demands.
Sentiment score
8.1
Sumo Logic Security is highly praised for stability, reliability, and maintaining performance under load, with minimal latency issues.
If there are many records, the system may stop or the UI may become unresponsive.
 

Room For Improvement

Splunk Cloud Platform needs better support, performance, documentation, integration, ease of use, affordability, and more impactful dashboards.
Sumo Logic Security faces challenges in performance, automation, support, API integration, and high costs, needing improvements across multiple areas.
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity.
This is crucial to sell to the government and financial sectors as they require data retention within each country.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
 

Setup Cost

Splunk Cloud Platform is costly due to data ingestion-based licensing, though users value its comprehensive features despite the expense.
Sumo Logic Security users find AWS Marketplace simplifies billing and offers a competitive, cost-effective pricing structure despite scalability concerns.
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
This makes it more cost-effective because other solutions often include a third element in their pricing.
 

Valuable Features

Splunk Cloud Platform excels in reporting, integrations, and security, offering fast data access and flexible, user-friendly features.
Sumo Logic Security offers robust threat intelligence, real-time observability, and seamless integrations, making it essential for SecOps teams.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features.
 

Categories and Ranking

Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
57
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (3rd)
Sumo Logic Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
Log Management (24th), Security Information and Event Management (SIEM) (25th), Security Orchestration Automation and Response (SOAR) (15th)
 

Featured Reviews

Ian Gatundu - PeerSpot reviewer
It improves our visibility and decision-making while helping us meet compliance standards
The Cloud Platform interface is cleaner than Splunk Enterprise's monitoring console. You can easily understand what's happening with your indexes. It's more refined than Splunk Enterprise's console, but they have the same feel and function. It's easy to monitor multiple cloud environments because you can create custom dashboards for any use case you may have. It offers good visibility because it integrates with the ITSI app, providing a clear overview of your environment. Integrating Splunk with other components on the cloud and network resources is effortless because it can collect data from various sources, including stored data from long-term storage. Splunk's reporting offers a good visualization of your data. You can visualize the statistics based on your searches. It produces some helpful graphs that enable you to easily compare what's happening in your search. It's very comprehensive.
WilsonAitan - PeerSpot reviewer
Offers a single dashboard with customizable features and a cost-effective pricing structure
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features. Additionally, it has a cost-effective structure because it is based on data storage and the number of scans, rather than uploading data. This cost model impacts the customers positively by offering a more straightforward pricing structure.
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Top Industries

By visitors reading reviews
Computer Software Company
30%
Financial Services Firm
12%
Retailer
5%
Pharma/Biotech Company
5%
Computer Software Company
15%
Financial Services Firm
11%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
Splunk Cloud is considered too expensive, with its two product offerings both being costly. I would rate the cost an eight out of ten, with ten being the most costly.
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity. It has not kept pace with competitors over recent years, and integration with the Cisco ecosystem a...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...
What needs improvement with Sumo Logic Security?
In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention wit...
 

Overview

 

Sample Customers

Mindtouch
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Find out what your peers are saying about Splunk, Wazuh, Microsoft and others in Security Information and Event Management (SIEM). Updated: April 2025.
849,686 professionals have used our research since 2012.