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Sophos EPP Suite vs Trend Micro ServerProtect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Sophos EPP Suite boosts ROI in 12-16 months, enhancing productivity, protection, and compliance while ensuring customer satisfaction.
Sentiment score
1.0
Trend Micro ServerProtect boosts malware prevention, server performance, and security, while offering cost savings and seamless integration, enhancing productivity.
 

Customer Service

Sentiment score
7.9
User reviews of Sophos EPP Suite support highlight responsiveness and expertise, though some experience delays and ineffective resolutions.
Sentiment score
7.3
Trend Micro ServerProtect support is generally responsive and helpful, but some users encounter ticket delays and communication issues.
I rate Sophos support as excellent, giving it a ten out of ten.
Assistant Manager, Information Technology at Swades Foundation
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
Director at Infosonik Systems Ltd
The Sophos people here in South Africa are very helpful.
IT Consultant at Inception
Technical support is top-notch.
Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees
The technical support of Trend Micro ServerProtect deserves an 8.5 out of 10.
Technology Solutions Manager at a tech services company with 51-200 employees
 

Scalability Issues

Sentiment score
9.0
Sophos EPP Suite offers scalable solutions for diverse organizations, accommodating growth and simplifying cloud deployments, despite third-party integration limits.
Sentiment score
6.0
Trend Micro ServerProtect offers excellent scalability, supporting businesses of all sizes with straightforward deployment and positive user ratings.
The deployment duration is proportional to the number of users to deploy or the number that needs protection.
Technology Solutions Manager at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
8.4
Sophos EPP Suite is generally stable but has minor glitches; some users seek other solutions for better stability.
Sentiment score
5.9
Trend Micro ServerProtect is praised for stability, reliability, and efficient performance despite occasional configuration challenges, enhancing security significantly.
I would assess the impact of real-time malware scanning on server security as continuously and exponentially growing.
Technology Solutions Manager at a tech services company with 51-200 employees
 

Room For Improvement

Sophos EPP Suite needs improvements in migration, resource usage, integration, support, and user interface for better performance and compatibility.
Trend Micro ServerProtect needs cost-effectiveness, enhanced dashboards, better integration, robust security features, and improved predictive analytics.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
Director at Infosonik Systems Ltd
The enterprise integration is very poor, requiring a lot of manual work.
IT Consultant at Inception
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
Assistant Manager, Information Technology at Swades Foundation
Use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation.
Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
Information Technology Security Engineer at a tech services company with 1-10 employees
It's more about awareness and maintaining competitive pricing because competition is growing.
Technology Solutions Manager at a tech services company with 51-200 employees
 

Setup Cost

Sophos EPP Suite offers competitive, often affordable pricing, with discounts for longer licenses, despite varying costs by features and users.
Trend Micro ServerProtect offers competitive pricing with potential negotiation discounts, varying by features and subscription duration.
The cost is reasonable and cheaper than other alternatives.
Director at Infosonik Systems Ltd
 

Valuable Features

Sophos EPP Suite offers seamless integration, advanced threat detection, centralized management, and user-friendly features for comprehensive security solutions.
Trend Micro ServerProtect offers flexible, user-friendly security with real-time insights, anti-malware capabilities, outstanding performance, and minimal disruption.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Director at Infosonik Systems Ltd
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
Assistant Manager, Information Technology at Swades Foundation
With the reseller management, I can manage multiple clients without having to log in to each client.
IT Consultant at Inception
The main benefit is security posture.
Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees
From my reseller and consultant perspective, the most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
Information Technology Security Engineer at a tech services company with 1-10 employees
Customers consider competitive pricing and features when selecting Trend Micro ServerProtect, but trust is definitely a crucial factor.
Technology Solutions Manager at a tech services company with 51-200 employees
 

Categories and Ranking

Sophos EPP Suite
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
61
Ranking in other categories
No ranking in other categories
Trend Micro ServerProtect
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Sophos EPP Suite is 1.1%, up from 0.6% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Sophos EPP Suite1.1%
Trend Micro ServerProtect0.8%
Other98.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sabbir Ahmed - PeerSpot reviewer
Director at Infosonik Systems Ltd
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.
EO
Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees
Advanced server defenses have strengthened threat detection and protected critical infrastructure
From my perspective, predictive analysis is an area for improvement. The rules are very rigid. The way protection works for Trend Micro ServerProtect is that you have to specifically apply specific rules to achieve particular actions or use cases. We have had instances where a malware is dropped and that malware executes, it is detected, but because the malware has been altered a little bit, either in naming or slight behavior changes, the system is not able to stop it. This is unless you harden the rule to say block anything that appears out of place. My thinking as a security expert is that malware will typically behave outside of the normal operation of the organization. Instead of saying malware behavior based on malware behavior, I would say use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation to identify if it is a malicious file execution or otherwise. Today, there are some instances where legitimate operations occur because of the static rule definition, the agent would flag a normal activity as malicious and then sometimes flag malicious activities as normal. They need to work on that area. There is a lot of competition today. When Trend Micro ServerProtect initially came out, they were premium, so there was not a lot of competition. Competition is dropping their price. Trend Micro ServerProtect should also come down on the pricing to meet competition. Though it is a great solution and an integrated solution, I think they should also meet the market competition. CrowdStrike is there, Palo Alto is there. There are many other competitors, but they need to also look at what is happening. They need to work on it. I would not say that they are overly priced, but I think they can be more competitive, especially with their new credit allocation process.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
12%
Educational Organization
10%
Performing Arts
6%
Computer Software Company
11%
Manufacturing Company
10%
Performing Arts
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise7
Large Enterprise14
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What needs improvement with Sophos EPP Suite?
To make Sophos EPP Suite better, some features could be added, but currently, whatever I require is available, and the interface is good. I think there should be templates in place so I do not have...
What is your experience regarding pricing and costs for Trend Micro ServerProtect?
I am aware of the price of this solution. The price is good, and the licensing is fair.
What needs improvement with Trend Micro ServerProtect?
From my perspective, predictive analysis is an area for improvement. The rules are very rigid. The way protection works for Trend Micro ServerProtect is that you have to specifically apply specific...
What is your primary use case for Trend Micro ServerProtect?
Trend Micro ServerProtect is basically a server protection solution. Given the system architecture, there is endpoint protection, the APEX, and then there is the server end protection. That is exac...
 

Also Known As

EPP Suite
Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
 

Overview

 

Sample Customers

EK Services
Siemens
Find out what your peers are saying about Sophos EPP Suite vs. Trend Micro ServerProtect and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.