

Sophos EPP Suite and Trend Micro ServerProtect are contenders in the cybersecurity space. Sophos EPP Suite is favored for its pricing and support, while Trend Micro ServerProtect stands out for its comprehensive features and perceived value.
Features: Sophos EPP Suite is praised for advanced threat detection, easy integration capabilities, and robust real-time monitoring. Trend Micro ServerProtect receives acclaim for its extensive range of security features, including superior protection against ransomware and versatile scanning options.
Room for Improvement: Users suggest that Sophos EPP Suite could enhance its reporting tools, reduce system impact during scans, and improve technical documentation. Trend Micro ServerProtect users note a need for simpler configuration processes, better reporting tools, and improved technical documentation.
Ease of Deployment and Customer Service: Sophos EPP Suite is recognized for its straightforward deployment process and responsive customer support. Trend Micro ServerProtect, while slightly more complex in deployment, offers effective guidance that helps users through the setup, though its customer service receives mixed reviews.
Pricing and ROI: Sophos EPP Suite is often highlighted for its cost-effectiveness and high return on investment, making it a preferred choice for budget-conscious users. Trend Micro ServerProtect, despite being perceived as more costly, offers a high return on investment due to its extensive feature set and reliable protection capabilities.
I rate Sophos support as excellent, giving it a ten out of ten.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
Technical support is top-notch.
The technical support of Trend Micro ServerProtect deserves an 8.5 out of 10.
The deployment duration is proportional to the number of users to deploy or the number that needs protection.
I would assess the impact of real-time malware scanning on server security as continuously and exponentially growing.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
The enterprise integration is very poor, requiring a lot of manual work.
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
Use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation.
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
It's more about awareness and maintaining competitive pricing because competition is growing.
The cost is reasonable and cheaper than other alternatives.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
With the reseller management, I can manage multiple clients without having to log in to each client.
The main benefit is security posture.
From my reseller and consultant perspective, the most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
Customers consider competitive pricing and features when selecting Trend Micro ServerProtect, but trust is definitely a crucial factor.
| Product | Market Share (%) |
|---|---|
| Sophos EPP Suite | 1.1% |
| Trend Micro ServerProtect | 0.8% |
| Other | 98.1% |

| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.
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