We performed a comparison between Sophos EPP Suite and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution was relatively easy to deploy."
"It is stable and scalable."
"The setup is pretty simple."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"NGAV and EDR features are outstanding."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The price is low and quite competitive with others."
"The product’s ease of deployment is its best feature."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"It's very light on the endpoints."
"The most valuable feature is the central administration and management."
"It's very simple to use. The managing of the endpoints is very easy."
"It is stable."
"The most valuable feature Sophos EPP Suite is that it protects the computer beyond the premise. Whether the user is at home, in the office, or traveling, you are able to apply the policies as the user moves."
"The most valuable feature of Sophos EPP Suite is the accounting and reporting services are good and professional. The business features of the solution are very useful, such as the reporting page for clients. It provides a clear understanding of usage, including how much traffic has been used and how much is remaining. Additionally, it's user-friendly and easy to understand. Overall, the solution is good, useful, and has a helpful user interface."
"Technical support was perfect."
"The most valuable features are the anti-malware and antivirus capabilities."
"Able to quarantine any malware."
"It helps us quickly address potential issues and provides us with valuable insights."
"The initial setup is very straightforward."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"I use this solution for data blocking, software protection, and frame protection."
"Allows us to protect OneDrive and SharePoint, and emails too."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"ZTNA can improve latency."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The support needs improvement."
"Cannot be used on mobile devices with a secure connection."
"I haven't seen the use of AI in the solution."
"The SIEM could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"There are also issues with the compatibility of the OS. When using Sophos with Windows and devices, most of them work well, but as soon as we work with macOS and Linux, many issues arise that we do not want to have."
"The user interface is not responsive."
"I would like to have the capability to support legacy operating systems because the majority now don't support Windows XP, and Windows 2000."
"There has been an increase of about 7-10% in recent months. That's why we face issues with customers who have been using it since 2017."
"It would be ideal if the price could be lowered a little bit."
"If we could bypass the first couple of levels of support when we have a problem then it would be easier and quicker when we need an issue resolved."
"There could be more integration included in Sophos EPP Suite."
"Technical support needs to be improved."
"The endpoint protection could always be stronger."
"Could include additional features such as an intrusion prevention system."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"The cost is very high and it should be lower to be more competitive."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Lacking analytics and a machine learning technique."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
Sophos EPP Suite is ranked 27th in Endpoint Protection Platform (EPP) with 52 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Sophos EPP Suite is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Sophos EPP Suite is most compared with Trend Micro Deep Security, Seqrite Endpoint Security, Trellix Endpoint Security, Coro and Xprotect , whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Sophos EPP Suite vs. Trend Micro ServerProtect report.
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