Try our new research platform with insights from 80,000+ expert users

SonicWall Capture Client vs Trellix Active Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
SonicWall Capture Client offers cost savings, improved security, reduced manual work, lower infection rates, and easy deployment for better productivity.
Sentiment score
3.8
Trellix Active Response improved threat detection, reduced incident response times, increased efficiency, and enhanced productivity with an intuitive interface.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
 

Customer Service

Sentiment score
4.9
SonicWall Capture Client support receives mixed reviews for its knowledgeability, with praised availability but criticized for slow response times.
Sentiment score
7.8
Trellix Active Response's customer support is generally positive, but availability and contact speed could improve, rated seven out of ten.
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
 

Scalability Issues

Sentiment score
8.5
SonicWall Capture Client offers scalable, flexible licensing and an easy interface, benefiting Latin American businesses expanding their user base.
Sentiment score
4.1
Trellix Active Response is scalable, integrates easily, handles large data seamlessly, and maintains performance and security with minimal latency.
There are no restrictions on the scalability of SonicWall Capture Client.
SonicWall Capture Client is accessed via cloud-based management console.
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
The scalability of Active Response is satisfactory.
 

Stability Issues

Sentiment score
8.6
SonicWall Capture Client is stable and reliable for threat protection, but may slow systems due to high resource use.
Sentiment score
4.6
Trellix Active Response is praised for reliability, efficient data handling, quick threat detection, adaptability, and stability with minimal downtime.
 

Room For Improvement

SonicWall Capture Client requires performance improvements, a modern UI, and better integration to address resource impact, undetected vulnerabilities, and licensing issues.
Trellix Active Response needs better resource management, advanced analytics, and improved integrations for efficient monitoring and AI features.
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.
XDR cannot be used unless MDR services are purchased with SonicWall.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
 

Setup Cost

SonicWall Capture Client offers cost-effective yearly licensing, but perceived value varies, with pricing challenges for small and medium businesses.
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
 

Valuable Features

SonicWall Capture Client offers rollback, SentinelOne integration, cross-OS support, robust protection, ease of use, and cost-effective scalability.
Trellix Active Response enhances analytics, user insights, and incident handling, excelling in detection and response with holistic EDR benefits.
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
 

Categories and Ranking

SonicWall Capture Client
Ranking in Endpoint Detection and Response (EDR)
43rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Endpoint Protection Platform (EPP) (45th)
Trellix Active Response
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.0
Reviews Sentiment
5.1
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of SonicWall Capture Client is 0.6%, up from 0.6% compared to the previous year. The mindshare of Trellix Active Response is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
SonicWall Capture Client0.6%
Trellix Active Response0.3%
Other99.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Hesdi Triantono - PeerSpot reviewer
Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.
Abdullah Al Hadi - PeerSpot reviewer
Offers comprehensive incident visualization and quick response capabilities but requires clearer dashboard interface
I am an Information Security Engineer at NHQ Distribution Limited and a partner of Trellix. I work with different products in Trellix, including Trellix EDR, SDR, and MDR. Trellix Active Response is the EDR solution from Trellix that has moved from an on-premise solution to a cloud solution. The Trellix MDR solution is helpful for SOC analysis and is integrated with Trellix EDR and SDR capabilities, providing full visibility of threat detection and hunting and detection response correlating with other solutions like endpoint security and encryption. On a scale of one to ten, I rate Trellix Active Response an eight.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
869,566 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
12%
Educational Organization
9%
Computer Software Company
9%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
It is not similar to other products. For XDR, users have to use another product. XDR cannot be used unless MDR services are purchased with SonicWall. If a user has SonicWall MDR services, then they...
What is your primary use case for SonicWall Capture Client?
I am a distributor, but I can be counted as a reseller. It does not differ anyway. Most of my clients are SMBs, and I inform them that they should protect their servers with this kind of product, n...
What is your experience regarding pricing and costs for McAfee Active Response?
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the pricing between a six and an eight. It is justified.
What needs improvement with McAfee Active Response?
For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities o...
What is your primary use case for McAfee Active Response?
The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and correlates logs with the ePO dashboard, allowing customers to get visibility of t...
 

Also Known As

No data available
McAfee Active Response
 

Overview

 

Sample Customers

Luton College
Liquor Control Board of Ontario
Find out what your peers are saying about SonicWall Capture Client vs. Trellix Active Response and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.