SonicWall Capture Client vs Trellix Active Response comparison

SonicWall Capture Client vs. Trellix Active Response

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

SonicWall Capture Client offers cost savings, improved security, reduced manual work, lower infection rates, and easy deployment for better productivity.

Sentiment score

3.8

Trellix Active Response improved threat detection, reduced incident response times, increased efficiency, and enhanced productivity with an intuitive interface.

No quotes available

For more quotes and insights, download the SonicWall Capture Client report

While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.

For more quotes and insights, download the Trellix Active Response report

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

Customer Service

Sentiment score

4.9

SonicWall Capture Client support is mixed, with some satisfied but many seeking faster response and improved escalation processes.

Sentiment score

7.8

Trellix Active Response's customer support is generally positive, but availability and contact speed could improve, rated seven out of ten.

Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.

Product Manager at wahana piranti teknologi

While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.

For more quotes and insights, download the SonicWall Capture Client report

Product Manager at a tech services company with 11-50 employees

I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.

Abdullah Al Hadi

Information Security Engineer at Nhq Distribution Ltd

For more quotes and insights, download the Trellix Active Response report

Scalability Issues

Sentiment score

8.5

SonicWall Capture Client delivers scalable licensing, easy installation, cloud management, and an accessible interface, favored by small to medium businesses.

Sentiment score

4.1

Trellix Active Response is scalable, integrates easily, handles large data seamlessly, and maintains performance and security with minimal latency.

There are no restrictions on the scalability of SonicWall Capture Client.

Product Manager at a tech services company with 11-50 employees

SonicWall Capture Client is accessed via cloud-based management console.

Product Manager at a tech services company with 11-50 employees

The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.

For more quotes and insights, download the SonicWall Capture Client report

Product Manager at wahana piranti teknologi

The scalability of Active Response is satisfactory.

For more quotes and insights, download the Trellix Active Response report

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

Stability Issues

Sentiment score

8.6

SonicWall Capture Client's stability divides opinion, praised for threat prevention but critiqued for high resource consumption and slowdowns.

Sentiment score

4.6

Trellix Active Response is praised for reliability, efficient data handling, quick threat detection, adaptability, and stability with minimal downtime.

No quotes available

For more quotes and insights, download the SonicWall Capture Client report

No quotes available

For more quotes and insights, download the Trellix Active Response report

Room For Improvement

SonicWall Capture Client suffers from performance issues, outdated interface, high RAM use, and lacks robust threat detection and support.

Trellix Active Response needs better resource management, advanced analytics, and improved integrations for efficient monitoring and AI features.

One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.

Product Manager at a tech services company with 11-50 employees

A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.

Product Manager at wahana piranti teknologi

XDR cannot be used unless MDR services are purchased with SonicWall.

For more quotes and insights, download the SonicWall Capture Client report

Product Manager at a tech services company with 11-50 employees

We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.

For more quotes and insights, download the Trellix Active Response report

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.

Abdullah Al Hadi

Information Security Engineer at Nhq Distribution Ltd

Setup Cost

SonicWall Capture Client pricing receives mixed reviews for cost-effectiveness, varying by business size, region, and additional costs.

SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.

For more quotes and insights, download the SonicWall Capture Client report

Product Manager at a tech services company with 11-50 employees

Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.

For more quotes and insights, download the Trellix Active Response report

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

Valuable Features

SonicWall Capture Client provides robust protection features, including rollback, machine learning, and dual-agent real-time threat detection.

Trellix Active Response enhances analytics, user insights, and incident handling, excelling in detection and response with holistic EDR benefits.

Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.

Product Manager at wahana piranti teknologi

One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.

For more quotes and insights, download the SonicWall Capture Client report

Product Manager at a tech services company with 11-50 employees

They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.

For more quotes and insights, download the Trellix Active Response report

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.

Abdullah Al Hadi

Information Security Engineer at Nhq Distribution Ltd

Categories and Ranking

SonicWall Capture Client

Ranking in Endpoint Detection and Response (EDR)

43rd

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Endpoint Protection Platform (EPP) (44th)

Trellix Active Response

Ranking in Endpoint Detection and Response (EDR)

45th

Average Rating

7.0

Reviews Sentiment

5.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of SonicWall Capture Client is 0.7%, up from 0.6% compared to the previous year. The mindshare of Trellix Active Response is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Market Share Distribution
Product	Market Share (%)
SonicWall Capture Client	0.7%
Trellix Active Response	0.4%
Other	98.9%

Endpoint Detection and Response (EDR)

Featured Reviews

Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support

Product Manager at wahana piranti teknologi

A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.

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Operational efficiencies increase with immediate threat alerts for endpoints

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools that our users use for their day-to-day work The alerts provided by Trellix Active Response are its most valuable feature. They notify us immediately of any vulnerabilities on the…

Read full review

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881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

10%

Computer Software Company

10%

Government

10%

Educational Organization

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1

No data available

Questions from the Community

What is your experience regarding pricing and costs for SonicWall Capture Client?

SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.

What needs improvement with SonicWall Capture Client?

What is your primary use case for SonicWall Capture Client?

The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of usage comes from hospitality, with the remainder from manufacturing.In hotel case...

What is your experience regarding pricing and costs for McAfee Active Response?

Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the pricing between a six and an eight. It is justified.

What needs improvement with McAfee Active Response?

For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities o...

What is your primary use case for McAfee Active Response?

The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and correlates logs with the ePO dashboard, allowing customers to get visibility of t...

SentinelOne Singularity Complete vs SonicWall Capture Client

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Compared 23% of the time

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Compared 13% of the time

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Product Reports

Download SonicWall Capture Client product report

SonicWall Capture Client

January 2026

Endpoint Detection and Response (EDR)

December 2025

Download Trellix Active Response product report

Also Known As

No data available

McAfee Active Response

Overview

SonicWall Capture Client is a unified client platform that delivers multiple endpoint protection capabilities, including next-generation malware protection and application vulnerability intelligence. It leverages cloud sandbox file testing, comprehensive reporting, and enforcement for endpoint protection.

SonicWall

Continuous Visibility into Your Endpoints:
Capture and monitor events, files, host flows, process objects, context, and system state changes that may be indicators of attack or dormant attack components.

Identify and Remediate Breaches Faster:
Access tools you need to quickly correct security issues. Send intelligence to analytics, operations, and forensic teams.

Target Critical Threats:
Get preconfigured and customizable actions when triggered, so you can target and eliminate threats.

Trellix

Sample Customers

Luton College

Liquor Control Board of Ontario