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SonicWall Capture Client vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SonicWall Capture Client
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Endpoint Protection Platform (EPP) (47th)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of SonicWall Capture Client is 0.6%, down from 0.7% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Jasmit Singh Juneja - PeerSpot reviewer
A stable solution that is used for endpoint security and to protect computers from malware
We are using the latest version of SonicWall Capture Client. Fortinet is ahead of SonicWall. The range of appliances, equipment, availability in my country with the distributors, and the overall ecosystem of Fortinet is way better than SonicWall. My advice to others looking into using SonicWall Capture Client is to keep giving feedback to the companies regarding whatever improvements should be made. Overall, I rate SonicWall Capture Client an eight out of ten.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is straightforward."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"The threat protection feature of SonicWall Capture Client is most valuable."
"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."
"Considering other products, SonicWall Capture Client has two differentiators."
"SonicWall Capture Client has a serial number to connect to your firewall."
"The solution serves as a very stable platform."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"Symantec Endpoint Detection and Response is stable."
"The most valuable features are that it is easy to connect and global settings are good."
"The pricing is good."
"I like Symantec EDR's device control and USB security features."
"The security is good."
"In Symantec, we have found that the most important feature is Application and Device Control."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
 

Cons

"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"They should improve their user interface."
"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."
"XDR cannot be used unless MDR services are purchased with SonicWall."
"It takes technical support too long to resolve an issue."
"The implementation is not easy."
"They do need to minimize the number of agents installed on a server."
"They need to improve their cloud presence."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"The interface has many issues."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"The solution’s scalability and stability could be improved."
"It would be nice to see more granular timeline analysis."
"Technical support is not as good as we expect, and resolving problems should be more timely."
 

Pricing and Cost Advice

"You have to pay for the solution, and a lot of customers do not want to pay."
"The product is very expensive."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."
"Of late, because of the Broadcom purchase, its price has been increasing."
"We pay around $100,000 for 5000 licenses every year."
"The price is okay, but it really depends on the customer's requirements."
"It is an expensive solution."
"The price is reasonable."
"We have a yearly subscription, and the pricing is fair."
"We are satisfied with the pricing."
"The price is really high and it should be lower."
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Top Industries

By visitors reading reviews
Government
11%
Computer Software Company
10%
Educational Organization
9%
Retailer
7%
Computer Software Company
14%
Financial Services Firm
13%
University
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SonicWall Capture Client?
SonicWall Capture Client's scalability is nice.
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
SonicWall Capture Client could benefit from an improved graphical user interface with more modern and minimal icons. Additionally, one of the drawbacks is that I cannot use Advanced and Premier lic...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Overview

 

Sample Customers

Luton College
Information Not Available
Find out what your peers are saying about SonicWall Capture Client vs. Symantec Endpoint Detection and Response and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.