Try our new research platform with insights from 80,000+ expert users

SAP CRM Service vs Siebel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP CRM Service
Ranking in Field Service Management
10th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Siebel
Ranking in Field Service Management
7th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Order Management Hubs (17th), Product Configuration and Quoting (10th)
 

Mindshare comparison

As of July 2025, in the Field Service Management category, the mindshare of SAP CRM Service is 1.8%, down from 3.2% compared to the previous year. The mindshare of Siebel is 5.8%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Field Service Management
 

Featured Reviews

Use SAP CRM Service?
Share your opinion
it_user495873 - PeerSpot reviewer
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.
report
Use our free recommendation engine to learn which Field Service Management solutions are best for your needs.
861,803 professionals have used our research since 2012.
 

Comparisons

No data available
 

Also Known As

CRM Service
No data available
 

Overview

Information not available
 

Sample Customers

Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB)
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about IFS, Oracle, Freshworks and others in Field Service Management. Updated: June 2025.
861,803 professionals have used our research since 2012.