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ReversingLabs vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReversingLabs
Ranking in Anti-Malware Tools
18th
Average Rating
9.2
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Application Security Tools (25th), Container Security (26th), Software Composition Analysis (SCA) (12th), Threat Intelligence Platforms (12th), Software Supply Chain Security (13th)
Trend Micro ScanMail
Ranking in Anti-Malware Tools
24th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Anti-Malware Tools category, the mindshare of ReversingLabs is 0.9%, up from 0.7% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Jesse Harris - PeerSpot reviewer
Comes with a large sample size and helps t stay on top of emerging threats
The solution helps to stay on top of emerging threats with easy integration with other products.  ReversingLabs has a large sample size.  The solution needs to improve integrations.  I have been using the solution for four to five years.  ReversingLabs' stability is excellent.  I rate the…
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ReversingLabs has a large sample size."
"As far as the malware repository is concerned, it's extensive. It's a good source for finding samples, where we are unable to find them on other channels or by leveraging other sources."
"As far as static analysis information is concerned, we use most of the information that is available in order to determine whether or not we might be dealing with a malware variant. This includes information that is related to Java rules. This is also related to malware families indicated or specific malicious software variants that are labeled by name."
"It offers reports on a great many more file types than the other analysis solutions we have. It can give us a more in-depth analysis and better reporting on a larger number of file types. It also gives us a more comprehensive score on a number of things as well, and that's why we're using it as a front-end filter. It gives us more information... It's valuable because of its depth of information, as well as the breadth it gives us. There aren't a lot of tools that cover all of the different file types."
"The automated static analysis of malware is the most valuable feature. Its detection abilities are very good. It hits all of the different platforms out there, platforms that see the items in the wild."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Its integration with mail platforms is valuable."
"The analysis part is good."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"What I like the most about Trend Micro ScanMail is its easiness."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
 

Cons

"I would like to see if we could do a little bit more of bulk uploading of hash sets. Right now, I can only do them individually."
"The product support could be better at times. Sometimes, the resources that they provide could be of higher quality."
"While the company is very helpful, it would be very much appreciated to have extensive proof of concept scripts for the different APIs available, though not for all the APIs that we have purchased. Respective scripts are available, but those scripts which are available are typically not of very high quality."
"The solution needs to improve integrations."
"We would really like further integration with our threat intelligence platform, which is called ThreatConnect. We would also really like further integrations with an endpoint protection product we use called Tanium. The reason I mentioned both of these is that ReversingLabs claims to have extensive integrations with both of them, but they did not work for us."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"The sandboxing part can be improved."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
 

Pricing and Cost Advice

"We have a yearly contract based on the number of queries and malicious programs which can be processed."
"Currently, the license number of lookups that we purchased has not been reached yet, because the integration has only recently been completed. However, our usage is expected and planned to increase over the next couple of months."
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Insurance Company
7%
Manufacturing Company
6%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

ReversingLabs Titanium, ReversingLabs secure.software
ScanMail
 

Overview

 

Sample Customers

Financial services, healthcare, government, manufacturing, oil & gas, telecommunications, information technology
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about ReversingLabs vs. Trend Micro ScanMail and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.