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Red Canary vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
 

Customer Service

Sentiment score
8.5
Red Canary's customer service is excellent, offering swift support with on-call availability and monthly alert discussions.
Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
In emergencies, there is an on-call person available to resolve issues immediately.
 

Scalability Issues

Sentiment score
6.4
Red Canary excels in scalability, seamlessly managing large data sets, integrating with systems, and maintaining performance in growing operations.
Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
 

Stability Issues

Sentiment score
8.2
Red Canary is praised for robust reliability and consistent performance, with users reporting smooth, glitch-free operation.
Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
 

Room For Improvement

Red Canary can improve by offering on-premise options, expanding language support, enhancing firewall integration, and addressing pricing concerns.
Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
 

Setup Cost

Red Canary's pricing, at $100 per device, is seen as fair but users desire lower costs, ideally $50.
Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
 

Valuable Features

Red Canary offers seamless EDR integration, fast alerts, automation, threat detection, and supports compliance with key standards.
Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
 

Categories and Ranking

Red Canary
Ranking in Endpoint Detection and Response (EDR)
36th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
Advanced Threat Protection (ATP) (25th), Managed Detection and Response (MDR) (14th), Risk-Based Vulnerability Management (16th)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Red Canary is 0.3%, up from 0.0% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Detection and Response0.6%
Red Canary0.3%
Other99.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Sagar Shekhar - PeerSpot reviewer
An open-source tool that offers great automation capabilities
Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it becomes easy for the user to see the summary and analyze the whole thing. In general, the solution currently fails to provide a summary to its users.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Computer Software Company
11%
Manufacturing Company
9%
University
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What needs improvement with Red Canary MDR?
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
What is your primary use case for Red Canary MDR?
We use Red Canary ( /products/red-canary-reviews ) to monitor incoming and outgoing traffic. For example, when we receive an alert that data from our internal IP address to an external IP address h...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Also Known As

Red Canary Managed Detection and Response (MDR)
No data available
 

Overview

 

Sample Customers

DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Information Not Available
Find out what your peers are saying about Red Canary vs. Symantec Endpoint Detection and Response and other solutions. Updated: July 2025.
867,676 professionals have used our research since 2012.