


Symantec Endpoint Detection and Response and Red Canary compete in the endpoint detection solutions market. Based on user reviews, Red Canary seems to have the upper hand due to its efficiency and proactive threat hunting capabilities.
Features: Symantec Endpoint Detection and Response users value its comprehensive threat detection, detailed reporting, and robust security features. Red Canary is praised for its advanced threat intelligence, proactive threat hunting, and ease of use.
Room for Improvement: Symantec users suggest enhancements in threat analysis speed, integration capabilities, and customer support responsiveness. Red Canary users seek improvements in alert configurations, incident report customization, and cost management.
Ease of Deployment and Customer Service: Symantec users report a straightforward deployment experience but desire more responsive customer support. Red Canary is appreciated for its seamless deployment and exceptional customer service.
Pricing and ROI: Symantec users find the setup cost reasonable but express concerns about ROI due to slower threat response times. Red Canary users feel the higher setup cost is justified by its rapid threat response and better ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
We have probably spent maybe 15% of the time that we were spending on incident investigation and system monitoring, demonstrating a return on investment.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
In emergencies, there is an on-call person available to resolve issues immediately.
Their customer support is excellent.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
We've been able to connect and throw all of the data that we have access to over to their systems to parse, process, and monitor without issue.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Red Canary can be improved by continuing to add new features and capabilities.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The services are higher priced.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
In my experience, the best features Red Canary offers are their team, their monitoring team, their expertise at incident investigation, and a focus on suspicious or actual indicators of compromise to ensure that we're not spending time just reviewing logs, but that we're actually looking at things that may indicate we have broader issues.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Symantec Endpoint Detection and Response | 0.8% |
| Red Canary | 0.7% |
| Other | 95.1% |

| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 20 |
| Large Enterprise | 48 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Red Canary Managed Detection and Response (MDR) offers robust threat detection, rapid response capabilities, continuous security monitoring, and seamless integration with existing tools. Valued for its actionable reporting and proactive threat intelligence, it streamlines operations and enhances organizational efficiency and security.
Symantec Endpoint Detection and Response is a scalable, stable security solution focused on threat detection and immediate response. It integrates seamlessly with antivirus software and offers extensive threat intelligence without heavily relying on signature-based methods.
Built for robust malware protection, Symantec Endpoint Detection and Response is suited for preventing threats such as phishing emails and network vulnerabilities. It offers easy deployment, strong global settings, and supports large-scale scans without network disruption. Despite its effectiveness, it faces challenges in pricing, interface complexity, and integration, alongside needing improvements in reporting and support. Moreover, it seeks advancements in AI-driven analytics and network deception capabilities.
What are the key features of Symantec Endpoint Detection and Response?In industries like banking and healthcare, Symantec Endpoint Detection and Response is trusted for securing devices against advanced threats. Its ability to manage security threats and provide antivirus protection makes it ideal for sectors with stringent security needs, helping maintain compliance and operational stability.
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