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Reco vs SUSAN by ServQual-Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Reco
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SUSAN by ServQual-Security
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
GRC (15th), AI Security (24th)
 

Featured Reviews

reviewer2817672 - PeerSpot reviewer
Gerente De Arquitectura De Ciberseguridad at a financial services firm with 5,001-10,000 employees
Security posture management has provided clear SaaS and AI agent risk visibility and alerts
I am not using the inclusion of LLMs in the knowledge graph yet; to be honest, I see that it's showing things, but until now, I don't see big value on that. Apart from the integration with Copilot Studio that I mentioned, I would like to see more posture security controls added in some SaaS applications; I see a few of them, but it could have more. I would like to see real-time detection in prompts included to Reco in the next releases, maybe in Copilot Studio to see if I have any attack or prompt injection or whatever in Copilot Studio and all the agent platforms to inspect those prompts.
reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
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Top Industries

By visitors reading reviews
Outsourcing Company
30%
Construction Company
16%
Manufacturing Company
14%
Wholesaler/Distributor
8%
Construction Company
36%
Manufacturing Company
13%
Healthcare Company
13%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Reco?
My experience with the pricing was reasonable; it was okay for the features and what the product provides. The contract, the negotiation, and everything were okay.
What needs improvement with Reco?
I am not using the inclusion of LLMs in the knowledge graph yet; to be honest, I see that it's showing things, but until now, I don't see big value on that. Apart from the integration with Copilot ...
What is your primary use case for Reco?
I implemented Reco for cybersecurity posture management for SaaS applications, and also for AI agents posture, so SaaS security posture management and agent posture management. I am using Reco for ...
What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
 

Overview

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